Excellent service from Pillsphere! Ordered tablets after a short questionnaire, and my order was approved and dispatched very quickly. I had updates all the way and my tablets were flatpacked and push... Voir plus
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Perfect service! Ordered some iron tablets with next day delivery, as I’d missed the cut off I expected them to be delivered on Saturday. Received an email to say the clinical team had reviewed m... Voir plus
L'entreprise a répondu
Paid for item weeks ago, never arrived. Customer service appaling. Was told two different dates I had a refund processed when it was lies. I've screenshots of them contradicting themselves. Kept being... Voir plus
I placed an order with this company on Saturday, the process was very easy, and straight forward. Confirmation of my order arrived quickly, including an estimated delivery of 3 days. This date w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
PillSphere is an online pharmacy and healthcare retail platform that provides customers with access to a range of pharmacy, personal care, and health-related products through a digital ordering experience. The website is designed to help customers browse products, review relevant information, and place orders in a clear and structured way. PillSphere aims to present product listings with key information such as pack size, ingredients, dosage or usage guidance, and other relevant details supplied by the manufacturer or distributor, helping customers review important information before making a purchase. Product availability may vary depending on stock status and supplier updates. The platform is built to support a straightforward online ordering process, allowing customers to search for products, add items to their basket, and complete checkout through the website. PillSphere continues to review and improve site usability, navigation, checkout flow, and general order communication to make the experience clearer and more efficient. The business also works to provide customers with order-related updates, including confirmation, processing, and delivery information where applicable. Clear communication around order progress and product availability is an important part of the service experience, and these processes are continuously reviewed and improved over time. Customer support also plays an important role in the platform’s service approach, with customer queries and feedback helping identify opportunities to improve response quality, website usability, and the overall ordering experience. Customer reviews help PillSphere understand how the service is performing in practice, with feedback used to assess areas such as website experience, product information, order handling, delivery communication, and support responsiveness. This helps the business identify areas for ongoing improvement and maintain transparency for future customers.
Coordonnées de contact
Royaume-Uni
- pillsphere.com
4,4
Excellent
488 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Excellent value for money
Simple ordering, fast delivery and much cheaper than buying from the chemists. Very pleased.
28 septembre 2026
26/09/26 simple and effective
Very easy to create the order and a good variety of products even within the same type of medicine. It came in a reasonable time and I will be buying from regularly.
28 septembre 2026
Very easy site to use
Very easy site to use
Very good at updating on delivery times
Very prompt delivery
I will be using again
28 septembre 2026
Super fast
Had what i needed. Far cheaper than Boots and same product. Was delivered next day. Highly impressed. Thanks
19 septembre 2026
Avis spontané
My order didn't arrive
My order didn't arrive. Emails to customer support were unanswered.
19 août 2026
Avis spontané
Fast and efficient
2 septembre 2026
Easy to order and arrived in time
1 septembre 2026
Very easy to use website
Very easy to use website. Found what I needed. Order arrived quickly. All good 👍
1 septembre 2026
AVOID
AVOID
I ordered on the 28th August and still have not had my item. I emailed the company and have had no response.
The tracking number they provided is unrecognisable and keeps saying the same thing every day I try.
I am now having to do a charge back through my bank.
28 août 2026
Avis spontané
I placed my order on the 31st of August…
I placed my order on the 31st of August and I still haven't received the order and sent numerous emails and have not received any response.. I do not recommend these.
31 août 2026
Avis spontané
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