Item was easy to order. Product - as described - was delivered sooner than expected. First class service.
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Lisez les avis des autres
Paid for item weeks ago, never arrived. Customer service appaling. Was told two different dates I had a refund processed when it was lies. I've screenshots of them contradicting themselves. Kept being... Voir plus
Excellent service from Pillsphere! Ordered tablets after a short questionnaire, and my order was approved and dispatched very quickly. I had updates all the way and my tablets were flatpacked and push... Voir plus
Perfect service! Ordered some iron tablets with next day delivery, as I’d missed the cut off I expected them to be delivered on Saturday. Received an email to say the clinical team had reviewed m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
PillSphere is an online pharmacy and healthcare retail platform that provides customers with access to a range of pharmacy, personal care, and health-related products through a digital ordering experience. The website is designed to help customers browse products, review relevant information, and place orders in a clear and structured way. PillSphere aims to present product listings with key information such as pack size, ingredients, dosage or usage guidance, and other relevant details supplied by the manufacturer or distributor, helping customers review important information before making a purchase. Product availability may vary depending on stock status and supplier updates. The platform is built to support a straightforward online ordering process, allowing customers to search for products, add items to their basket, and complete checkout through the website. PillSphere continues to review and improve site usability, navigation, checkout flow, and general order communication to make the experience clearer and more efficient. The business also works to provide customers with order-related updates, including confirmation, processing, and delivery information where applicable. Clear communication around order progress and product availability is an important part of the service experience, and these processes are continuously reviewed and improved over time. Customer support also plays an important role in the platform’s service approach, with customer queries and feedback helping identify opportunities to improve response quality, website usability, and the overall ordering experience. Customer reviews help PillSphere understand how the service is performing in practice, with feedback used to assess areas such as website experience, product information, order handling, delivery communication, and support responsiveness. This helps the business identify areas for ongoing improvement and maintain transparency for future customers.
Coordonnées de contact
Royaume-Uni
- pillsphere.com
4,4
Excellent
496 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Clear ordering and prompt delivery
Clear ordering and prompt delivery. A bit of paper packing in the box would be good. Just hope tablets are ok.
4 août 2026
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Excellent value and easy to order
Simple ordering, was authorised and dispatched quickly. About a third of the price of buying in local chemist.
3 août 2026
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
You sent me a different article to what…
You sent me a different article to what I ordered.
4 août 2026
Réponse de Pillsphere
Thank you for your review. We are very sorry to hear that you received the wrong items and that you have not had a response to your previous messages.
This is not the level of service we aim to provide, and we would like to investigate this urgently and resolve it for you.
Please email us directly at [support@pillsphere.com](mailto:support@pillsphere.com) with your order details, photos of the items received, and mark the email for the attention of Anton. Once we receive this, we will review what happened and arrange the most suitable resolution for you as quickly as possible.
We apologise again for the inconvenience caused and appreciate you bringing this to our attention.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Fast delivery and great price.
3 août 2026
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Haven't received the goods yet
3 août 2026
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
I ordered Daktacort and received…
I ordered Daktacort and received Hydrocortisone cream which according my Doctor is similar, but Daktacort is slightly better.
Hydrocortisone is cheaper.
So won’t be deal again.
1 août 2026
Réponse de Pillsphere
Thank you for your review. We are very sorry to hear that you received the wrong items and that you have not had a response to your previous messages.
This is not the level of service we aim to provide, and we would like to investigate this urgently and resolve it for you.
Please email us directly at [support@pillsphere.com](mailto:support@pillsphere.com) with your order details, photos of the items received, and mark the email for the attention of Anton. Once we receive this, we will review what happened and arrange the most suitable resolution for you as quickly as possible.
We apologise again for the inconvenience caused and appreciate you bringing this to our attention.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Amazing price
Amazing price. Fast delivery. Easy ordering. I will always order from this company now.
1 août 2026
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
very prompt service
ordered on Saturday and delivered by Royal Mail on Monday. I could not have asked for more prompt and efficient service. would use again.
1 août 2026
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
Réponse de Pillsphere
Thank you for your review. We are really pleased to hear that you were happy with the service and that your order arrived the next day.
We appreciate you choosing PillSphere and taking the time to share your feedback. We look forward to serving you again in the future.
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