Pilot Flying J Avis 

I stopped the pilot fly J, pilot_00647 Haubstadt, to fill my tank. My car took $50 worth of fuel and they put a $151 hold on my card. I WILL NEVER BUY FUEL FROM THIS COMPANY AGAIN!!

Williamsburg pilot is a joke! My husband attempted to purchase gasoline and cigarettes he was told his ID was expired I proceeded to go in to use my ID with my debit card and was told they couldn’t sell me the cigarettes OR gasoline because I could possibly be buying them for my 43 year old husband! They will not be getting anymore of my business for the way they acted!

Worked for this company. Manager doesn't do her job in the subway. She has a lead to her job. She doesn't wear her visor she said she doesn't have to. Worst company to ever work for I cut myself with a stanley box cutter.I got wrote up for it. Two months later, I had to use an unapproved box cutter and was fired for it. They took on my vacation time from me. The 3 white girls on day shift no longer work. Ed there, our hours were always changed With all the time, she would change our schedule and not advise us that it was changed. Some of us drove in to find out that we weren't working and had to turn around and go home. You had to tell her that you had p t o even though you submitted it because you wouldn't look at it. Her kids don't follow portion sizes and don't spread the meat out of the sandwiches. So your first 2 and last 2 bites are nothing but bread. Hope you don't mind when you spend seventeen dollars for a sandwich. I will be following discrimination case against them.

Store #655 spiceland The first time ever I went in shower no complaints the blonde girl I think her name was Megan, was the one cleaning them smelled great and exceptionally clean and she was super polite. The young man at the counter was also exceptionally polite even though the man in front of me was being rude to him!

I had an outstanding greeting at store #775 in St. George, Utah! The staff was extremely welcoming, and the store was impeccably clean. It's no surprise that Pilot Flying J is famous for their delicious pepperoni pizza—it's truly exceptional! Thank you, Pilot Flying J store #775, for consistently maintaining such a positive and lively atmosphere!
I'll be back!

Always greets me. Staff is very nice.

Frank Diaz from Pilot #1006 went out of his way to help me out...
me & my small herd of goats were standard about 10 to15 miles (for two hours) away from Junction, Tx Pilot without fuel, he showed up with fuel can in hand & even followed me back to make sure we made it to get fueled up & back on my way.
Can't Thank him enough for coming to my rescue, Really do Appreciate him! :-)
GOD Bless

Worst service. The customers in the store have to scan and bag their own goods while these lazy employees that are getting paid to just stand there. Gross. More than one date so can't just enter one.

I drove over 30 miles to get here since the Harding street location is closed called to make sure that someone could fill it in. The lady assured me that the person would be here until 11 o’clock. I let her know how important it is because we are staying in the trailer and that is our source of heat. I have three little kids that depend on me. Well I drive over 30 minutes to get to White. I pick up the phone and a rude gentleman just tells me that sorry no one is there to fill it. I just explained to him that I talked to the lady on the phone and she said come on down so now I’m stuck with no heat all night. I will not be coming back to Whiteland Flying Jay such lazy rude people Flying Jay doesn’t deserve charging by these other reviews. I’m not the only one.f

Two interviews and no hire from what I suspect to be the way I walk. I have RA. Why call me in twice to waste my time?!

I purchased a defective in cab air gun with hose. It was leaking thru the gun handle. I immediately returned to the store,no refunds on certain items. So I had to eat the 37.00
They stole from me.

We stopped in the #416 fuel station. The women’s bathroom was the cleanest facility bathroom I have ever been in!!! VERY nice employees!!! Great job!

Pilot in North Las Vegas has left me sitting on fuel island for an hour waiting for someone to get my prime parking spot. I asked if I was going to get the spot I paid for and all I got was shrugging shoulders! I have no drive time left, I seriously don't know what to do! I can't make them do their job!!!

Avoid the location in Dalton GA. Their “prime parking” is a joke and they won’t enforce claiming “safety”. Calling customer service is using because they act like robots. Staff are totally incompetent. It’s obvious that pfj corporate hasn’t learned much from when they got caught screwing trucking companies before.

Pumps never work won't take a debit card

Was at the flying j in Newnan Georgia was parked and told to leave cause all the truck parking was taken. There was 7 parking spots open and one left on the app. They wouldn't let me have one and asked me to leave. Plus asked if I could get something to eat and was told no you have to move your truck and since there is no parking you have to leave.

Professional owner op here. Getting very frustrated at just about everything. Food seems to be going away at alot of locations.. 20 thousand gallons of fuel a year and I can't get parking to eat a meal. More 4 wheelers blocking parking than trucks these days. App only works about 40 % of the time. Always someone showering in the bathroom. Washing feet in sinks. There was a time flying j set the standards. No so anymore.

Hello my name is Steven Jones. I am a new driver, and have used Pilot in Post Falls ID, and all the staff have been great. They are working hard to keep up with the demand of all the drivers coming through. I showered yesterday and it was clean, bathrooms clean as well.

The lady at the front counter in the chair was very nice, by far the most polite and respectful customer services I have ever experienced in my entire life. I would come here any time of the day😁

Good evening I was currently at pilots located in Ontario,Oregon store #232 on 11/20/24 at 9am and was treated poorly by a cashier by the name of Letty. As an over the road trucker my career path is draining and exhausting already. When arriving at a truck stop,this is the only time we receive rest and comfort. Upon grabbing items and placing them on the counter to get scanned I noticed the cashier and said good morning. She purposely look me in the eyes took her hands and rub her nose and proceeded to touch my items as a sign of disrespect. I proceeded to pull my items away from her and she purposely repeated the Same antics.I am no stranger to these types of behaviors in our society. Many people take their pre disposed notions and hatred towards particular religions, races, sexual orientation and ethnicities to work with them and treat certain customers different. This was a prime example of just that.I should never have to feel uncomfortable in my own skin when entering or present in an institution, organization or franchise. I only hope that this employee can stop these types of behaviors towards customers.