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Lisez les avis des autres

Noté 5 sur 5 étoiles

Shoutout to Luis and Liana!! Both did a great job in making the process quick and seamless. Luis was able to immediately get me onto a virtual viewing and send over all the necessary requi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nicole supported me and she has been transparent and agile from the get go. I do appreciate her support.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had to find a new accomodations soon. Despite my efforts in finding the best property I did not manage to find one until I saw a coupe from Pisoria. Their properties are quite similar and have all b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I first contacted Pisoria around 4 months ago. After a few viewings (all virtual as I was living outside the city at the time) I found something that suited my needs. The viewings were conducted w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de gestion immobilière

Écrit par l'entreprise

Pisoria offers flats and flatsharing accommodation across London. Uniquely, Pisoria provides a full service to its tenants for a simple, single monthly fee. - All bills are included; - All properties come with fast-speed wifi broadband; - All properties have a cleaning service; - Additional furniture will be added at your request; - Most flats come with a wall-mounted flat screen TV; - No need to use an estate agent, so no need to pay a finders fee.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(134)

62 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I asked two different persons to show…

I asked two different persons to show me the same room and Vivek was the one who took the time to show it to me. He always was there to answer me any question and always kept track of the process!

31 mai 2022
Avis spontané
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Réponse de Pisoria

Thank you for your thoughtful feedback. Vivek will be delighted to hear his dedication, communication and support throughout the process made such a positive difference to your experience.

Noté 4 sur 5 étoiles

Nik was really helpful

Nik was really helpful, professional and responsive. He helped me a lot during my research for a flat in London. I'd highly recommend! Thanks again Nik!

30 mai 2022
Avis spontané
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Réponse de Pisoria

Thank you for the wonderful feedback and recommendation. Nik will be delighted to hear his professionalism, responsiveness and support made your flat search in London such a positive experience.

Noté 5 sur 5 étoiles

I was struggling to find a place in…

I was struggling to find a place in London. But Nik was really helpful and got everything organised as soon as possible. Such a professional service. A huge thanks to Nik.

28 mai 2022
Avis spontané
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Réponse de Pisoria

Thank you for your lovely feedback. We’re delighted Nik’s professionalism and quick support helped make your property search in London much easier and less stressful.

Noté 5 sur 5 étoiles

Great experience thanks to Nik

Nik was very professional, responsive, and helpful in my rental process. Moving from abroad is hard so it was great having someone help streamline the rental process for me. He was quick and diligent with moving things forward. Highly recommend and getting in touch with him!

27 mai 2022
Avis spontané
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Réponse de Pisoria

Thank you for the fantastic feedback and recommendation. Nik will be delighted to hear his professionalism and responsiveness helped make your move from abroad and rental process smooth and stress-free.

Noté 4 sur 5 étoiles

I found one of their flats on SpareRoom…

I found one of their flats on SpareRoom and their agent Vivek helped me through the rental process. Everything went pretty smooth, but Pisoria could’ve been a bit more responsive regarding everything. Overall, a positive experience.

26 avril 2022
Avis spontané
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Réponse de Pisoria

Thank you for your honest feedback. We’re delighted Vivek helped make the rental process smooth, and we appreciate your comments regarding responsiveness as we continue improving our service.

Noté 1 sur 5 étoiles

STAY AWAY FROM PISORIA

Like many of us I had an ok experiencing signing up. They were amazing when it came time to confirm me to sign. But like other people have mentioned once you sign you are on your own.

Pisoria has one of the worst customer service ethics I've ever come across.

As a company they are neglectful and they really don't care about anything but money.

My flatmate and I reached out to them via email since October and have been ignored to this day and we moved out last month (everything was broken before I moved in).
- They canceled the cleaner that barley came on every two weeks and continued to charge us. We only found out because my flatmate called the landlord and they said that this "Alex" person told them they would save money by cancelling but we were never notified when we confronted them about it that's when they started to ignore us. We were charged throught for a cleaner that never came. I put my notice in and they responded by continuing to ignore us but serving my flatmate with notice to leave the same time as me.
- I Would recommend that you only speak to these people via email to have what they say as proof in writing so that they don't lie on you.
- They will do whatever they want, scheduling "investigations" without giving you the reason but coming in whenever they please.
- When it came time for viewings that was even more ridiculous. They sent someone called Anthony who only gave us the legal 24 hours notice for one viewing. One time he confirmed a 6 o clock viewing and showed up at 7 with no notice at all. Again TERRIBLE customer service.

To this date they have not reached out to myself or my flatmate about the services in our MA that are contractually meant
To be there but they don't provide. Nothing about the money they owe us but will expect you to follow the rules.

I've put a full complaint through the property redress scheme everything mentioned here.

DO NOT SIGN WITH THEM

1 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

First time looking for a flatshare in…

First time looking for a flatshare in London. Vivek made the process smooth and easy for me, was able to get everything sorted quick. Also very professional and responsive

31 mars 2022
Avis spontané
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Réponse de Pisoria

Thank you for your lovely feedback. We’re delighted Vivek’s professionalism and responsiveness helped make your first flatshare experience in London smooth and stress-free.

Noté 5 sur 5 étoiles

Just moved to London for a job

Just moved to London for a job, Vivek helped set me up with a great room close to my workplace. Excited to move in!

31 mars 2022
Avis spontané
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Réponse de Pisoria

Thank you for your kind feedback. We’re delighted Vivek could help you find a great room close to work and make your move to London an exciting start.

Noté 5 sur 5 étoiles

Excellent service

Want to give a big thank you to Vivek and the team at Pisoria! Vivek was very proactive, knowledgeable and easy to get a hold of - all things you need in an estate agent when looking for a new property to rent.

28 février 2022
Avis spontané
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Réponse de Pisoria

Thank you for the wonderful feedback. Vivek and the team will be delighted to hear his proactive, knowledgeable and approachable support made your property search such a positive experience.

Noté 5 sur 5 étoiles

Rosana Siddique was very kind and…

Rosana Siddique was very kind and helpful . She performs excellent communication and gave me all information that I needed.
Highly recommended.

2 février 2022
Avis spontané
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Réponse de Pisoria

Thank you for the wonderful feedback and recommendation. Rosana will be delighted to hear her kindness, communication and support made your experience such a positive one.

Noté 5 sur 5 étoiles

Big scammers

Don’t trust then with your money
I got scammed after I pay my first month
The apartment got robbed by then . And they refused to help or any money back
The apartment was with gas leaks in the end
A full robbery
Disgusting.

1 février 2022
Avis spontané
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Réponse de Pisoria

Thank you for such fantastic feedback. We’re delighted Vivek’s responsiveness, support and professionalism helped make your experience with Pisoria such a smooth and positive one, even while you were away.

Noté 5 sur 5 étoiles

Excellent service from Rosana from Pisoria

Excellent service from Pisoria. Extremely pleased with the service I received from Rosana. What a professional and seamless experience! Rosana was super helpful, efficient and really wonderful to work with, communicating with me every step of the way. Thank you for helping me find a room. Would highly recommend Pisoria and Rosana to everyone!

31 janvier 2022
Avis spontané
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Réponse de Pisoria

Thank you for the fantastic feedback and recommendation. Rosana will be delighted to hear her professionalism, communication and support helped make your experience smooth, seamless and successful from start to finish.

Noté 5 sur 5 étoiles

Thanks to Vivek, I had my smoothest renting process ever

Finding a room to rent in London never been so easy! Vivek followed me during all the process. He made it super smooth and trouble-free. Very responsive and professional. I would (and will) recommend Vivek to everyone.

31 janvier 2022
Avis spontané
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Réponse de Pisoria

Thank you for the wonderful feedback and recommendation. Vivek will be delighted to hear his professionalism and support made your room search in London smooth, easy and stress-free from start to finish.

Noté 5 sur 5 étoiles

Doing business with the agency was very…

Doing business with the agency was very convenient. Vivek Buxani, the agent who was in touch with me was quick and prompt with his responses, and was helpful and friendly.

31 janvier 2022
Avis spontané
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Réponse de Pisoria

Thank you for your kind feedback. Vivek will be delighted to hear his friendly approach and prompt communication made your experience with the agency smooth and convenient.

Noté 5 sur 5 étoiles

Rosana has assisted me perfectly on my…

Rosana has assisted me perfectly on my pursue to find a suitable room. She found solutions and made the process smoother. I recommended her for another friend, which she managed to help as well.

28 janvier 2022
Avis spontané
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Réponse de Pisoria

Thank you for the wonderful feedback and recommendation. Rosana will be delighted to hear her support and problem-solving approach helped make the process smooth for both you and your friend.

Noté 5 sur 5 étoiles

good quality of service

The experience was very good and professional. Vivek helped me with everything I asked. I would recommend the service for anyone looking for a flat.

26 janvier 2022
Avis spontané
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Réponse de Pisoria

Thank you for the wonderful feedback and recommendation. Vivek will be delighted to hear his professional support and assistance made your experience such a positive one.

Noté 5 sur 5 étoiles

Vivek was extremely professional

Vivek was extremely professional, very friendly and on point.
Love the service, made the hassle of finding a new place much easier

26 janvier 2022
Avis spontané
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Réponse de Pisoria

Thank you for your lovely feedback. Vivek will be delighted to hear his professionalism and friendly support helped make your property search much easier and less stressful.

Noté 4 sur 5 étoiles

Vivek was really helpful and made the…

Vivek was really helpful and made the process smooth and easy

17 janvier 2022
Avis spontané
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Réponse de Pisoria

Thank you for your kind feedback. We’re delighted Vivek’s support helped make the whole process smooth and straightforward for you.

Noté 3 sur 5 étoiles

Decent agency

Decent agency with good properties and a good property management team. If there were any issues with the flat they usually resolved them in a timely manner.

However they tend to repeatedly visit the flat without giving the 24 hrs notice as per their rental agreement, even after I pointed this out to them. Also on one instance an external contractor made his way into my room after Pisoria assured me he would not enter my room so not great to have strangers coming into your room without your knowledge. My advice for future tenants is to be careful with what you leave in your room, especially sensitive documents and such because you never know who will end up visiting your room.

Their adverts are a bit misleading (I guess that applies to every agency in London anyway). For instance a property advertised as having two toilets when in fact there's only one (not a big deal but why mislead with such a silly thing).

Overall good agency, I would recommend renting through them, but left me a bit disappointed by the end of my tenancy.

12 janvier 2022
Avis spontané
Logo de Pisoria

Réponse de Pisoria

Hello Adam,

First of all, I would like to apologize regarding the viewings at your property, we weren't visiting your room, but your flatmate's room. We sent an email 24 hours before visiting and as a goodwill gesture, we also send it to all the tenants. Future tenants shouldn't be worried about leaving sensitive documents as all our rooms have a key and door lock.

Regarding our adverts, please allow me to tell you that they are not misleading, in fact, you can check our website and you will see your property listed with one toilet. Regarding other platforms, sometimes mistakes happen, but we are making our best to resolve them in a timely manner. That being said, all of our tenants can check verified videos before going to the property for a final inspection.

Our aim is to provide the best service possible to all of our tenants.
Thank you for your review!

Noté 5 sur 5 étoiles

Would recommend

Had a helpful agent called Vivek who was flexible, patient, and helped me find decent place for good value.

30 novembre 2021
Avis spontané
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Réponse de Pisoria

Thank you for your lovely feedback. Vivek will be delighted to hear his patience, flexibility and support helped you find a great place at good value.

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