PITS Data Recovery Avis 

I lost all of my 2TB external hard drive data beyond the scope of recovery, PITS Data Recovery was able to recover everything. Customer Service answered all of my questions and explained the process clearly. I was comfortable sending my external to them and confident in their process.

1st, Kevin has been amazing! He patiently, clearly, kindly answered all my many questions. He walked me through the steps and he answered my calls and emails quickly. Without his assistance, I would not have sent my drive to you or anyone for repair and retrieval. He even answered my cloud storage questions. What a relief!

2nd, ?Ella (think that was her name) was very helpful to me as I checked for my pictures today during the onlineviewing of the results.

I am very excited that my pictures have been retrieved- I can't wait to get them back into Lightroom! You did it very quickly considering the large number of pictures 'lost' - over 3 TB of photos that were each large files taken with DSLR and Z8 mirrorless cameras and processed sometimes in great detail in lightroom and/or photoshop. Thank you so very much!!

PITS was absolutely wonderful to work with. They recovered files on my usb drive that I feared were lost forever!! I absolutely recommend them for any of your recovery needs!!!

Quick service and recovered all my files I thought where lost forever
Samual was great to work with and fully honest I can’t thank him enough
PITS is the best

PITS was able to help us with a hard drive that Windows stopped seeing. We were able to get all of our data back in a timely manner. The staff was easy to work with.

Very quick to deliver - service was prompt . Eric was great at helping with any questions and I am overall very happy with the results

I was very pleased, and relieved, with the level of service and the outcome I received. I had dropped and damaged an external hard drive storage device and was quite devastated. This company was recommended to me by a friend, and it turned out to be a solid choice.
I called them and the case manager was extremely helpful in explaining the steps involved and really took a lot of stress away from me. He outlined the next steps and made the shipping arrangements and sent along the necessary shipping labels. Pricing was clearly explained for the differing repair timeframes, and I opted for the 4-week turnaround.
A bit earlier than the expected time, they reached out to inform that their recovery efforts were complete. They provided info on how to conduct a remote viewing session with an agent, and I was so relieved to have a quick glance to see 99%+ of my files were recovered. After final payment was rendered, they quickly shipped my device back to me - a very happy and pleased customer.
I hope I never need such services ever again, but if so, they will be contacted and utilized without hesitation.

My hardrive crashed on my business computer. I had all my business files, photos, service manuals, .pdf documents...all of that gone. I was in complete disbelief cause my laptop was barely a year old. Didn't know what I was going to do next besides start all over new. After a quick Google search PITS Data Recovery came highly recommended. With their great reviews and ratings I gave them a call and after talking with Samuel I sent my hard drive to them to recover my data. They were able to recover everything that I needed! Great company to deal with if you are needing your data recovered. Highly recommend!

I was unable to retrieve my photos from an offline backup disk. I saw on the Net that PITS offered a recovery service. I sent them my disc and after a couple of weeks they managed to retrieve my photos. Very professional company.

PITS Data Recovery made it very easy and convenient for data recovery. Mr Eric Morgan understood my concerns and walked me through my options. He kept me posted with every update through out the process. Everything was handled professionally and on time. I appreciate their help in recovering my data on time. Than you Eric for all your help!!

Eric Morgan was very helpful in guiding me through the process of recovering my data. Very informative and attentive to my case. Helping me in anyway possible, which I truly appreciated!

Communication was great and it took no time to have a call verifying what was on the drive and what needed to be saved. They made the process pretty easy.

After a dropped hard drive, these folks were able to recover our data. Great customer service and working with us inside our budget. Thanks again.

Everyone was so nice and the experience was very easy to maneuver. The best outcome possible!

They did recover my data. What I did not like is their pricing and business model felt a bit untruthful. They ending up being very expensive and you have no choice but to continue to pay the increasing fees once you engage. They accept credit cards for the initial payment, but all other payments have to be direct transfers. I would not use them again.

Great costumer service. All data was recovered as advertised from my damaged Zip drive. Highly recommended!

Excellent service, delivered on time with 100% recovery of data! Thank you very much Eric Morgan, Ellen, Emma and the rest of the team at Pits Data Recovery!

What made my experience great was Emma! Her professionalism and knowledge and explanation of the process made me feel confident that the data would be recoverable. And if it wasn’t, she assured me there would be no additional charges. Email updates and a phone conversation kept me informed up to the minute. The biggest asset was all correspondence being with the same representative throughout the entire process. And additionally helping me through the online process on the phone while I completed the initial application was tremendous. That to me was a huge plus. Kudos to PDR to be able to allow that to happen. I would recommend PDR to anyone who needs data recovery, and hopefully they get Emma as their agent!
Respectfully, Jim McCullough

1st Class Customer Service, accurate timeline on service delivery.

99% is not just a marketing hack. They deliver what they promise.

My case manager Eric was professional, knowledgable and helped me understand the process behind the service as well as how they arrive at the different price points.

I couldn't recommend this service more!

PITS Data Recovery was helpful and informative every step of the process.
Verified that I understood the risks and the rewards that could be involved.
The contract used was clear and concise.
I used Zelle for the payment and receipt of the payment was promptly acknowledged.
I highly recommend PITS Data Recovery