No updates. No ability to contact them. Emails bounce back. No phone number given. The adjacent law firm is equally unreachable. No status updates for months. DO NOT TRUST THESE PEOPLE.
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Lisez les avis des autres
I’m trusting your plan to help me get through this period of financial stress. It makes sense that we can work together in good faith to pay off my bills after negotiating a schedule that I can realis... Voir plus
Working with Bryant Clayton made me feel like I have done the right thing. He was very efficient and helped me quickly although I do have questions I am waiting to hear back regarding the credit card... Voir plus
Pivotal Debt Solutions’ team of experts are both kind and professional. They ensure you understand every detail of their process and don’t leave you guessing as to what the next steps are. They take t... Voir plus
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Working with Bryant Clayton made me…
Working with Bryant Clayton made me feel like I have done the right thing. He was very efficient and helped me quickly although I do have questions I am waiting to hear back regarding the credit card that keeps contacting me and the minimum due keeps increasing? Also I am unsure if what I provided was enough for the medical bill that I owed? Meaning I am hoping this company got ahold of the collection agency.
They helped me with my bills.
Great service and representative
The representative, Makel, was very kind and easy to talk to. She explained everything in detail and answered my questions. They significantly reduced my debt, so now I can pay it off. I recommend Pivotal Debt Solutions if you need help with your debt.
Everyone was very friendly
Everyone was very friendly and pleasant to work with. They where all very helpful and helping me along the way with making the decision on getting out of debt.
My questions were answered in detail
My questions were answered in detail. The response time was very quick and they were very understanding
Bryant was very helpful and answered…
Bryant was very helpful and answered all of my questions. Even though this isn't something we are going to go with at this moment he spent time helping us strategize and was incredibly helpful. I would recommend him to anyone seeking these services.
Very helpful staff
Highly satisfied
So happy and relieved that it did not take long at all for me to be enrolled and on my way at to a debt free goal.
My experience was very good.Things were…
My experience was very good.Things were explained very well to me.
Pleasant personality.
To early to state!
To early to state! Receiving calls from Comenity, nonstop:-(( Hopefully, they’ll get the memo soon!!
Patient, Understanding and Kind.
William Castle was very patient and kind to me. He was through.
Simple and effective.
Simple directions, courteous service, comprehensive solutions, good listeners.
I made the decision not to go through…
I made the decision not to go through with the program because I didn’t want to suffer my credit scores to plummet any further while waiting through the negotiation process. I called and canceled a week prior to when the first payment was to be debited from my checking account but they still took out the large sum of money after I had canceled causing a disruption of auto payments coming in. I called back and asked what happened they apologized for the mistake and said that it would take approximately a week to correct which I couldn’t understand. The week past and the money still hadn’t posted to my account I called and after the rep first t tried to say no money was taken from my account and can I send proof and what not I got very angry. After some more searching she comes back and say I had to call Global Holdings that handles the trust funds for the program and they in turn told me no cancellation request had been put through at all by Verify Debt Resolution and it would take another 5 business days now I’m outraged and it took me to rant before the Global Rep then says they can do a direct deposit to my account instead of wiring the money and said yes fine do that of course! What she failed to mention was they were going to charge me $10.75 to do the transaction. This was the worst set of circumstances I ever experienced with any company period!
This team is supportive and cares about…
This team is supportive and cares about getting your finances in check. It’s nice to have someone available by phone, email or text any time I have questions.
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