Pizza Pilgrims Catering Avis 

275
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really enjoyed the pizza here! The crust was light, airy, crispy around the edges, and absolutely delicious. The service was also excellent and very friendly. If I had one small suggestion, it wo... Voir plus

Noté 1 sur 5 étoiles

Awful first experience food cold as Driver dropped off everywhere and he didn't care when asked. Spent a substantial amount of money won't ever order again.

Noté 1 sur 5 étoiles

We ordered 3 pizzas from Pizza Pilgrims on recommendation from our friends hoping they live up to the hype. My kids were super hungry when we did and were super excited for their food to arrive. The... Voir plus

Noté 1 sur 5 étoiles

Nice staff, seemed a bit trendy and interesting. However 2 flatbread pizzas later and spectacularly overpriced wine - the red was the cheapest, no bottle just cheap stuff decanted for £27 (white was £... Voir plus

À propos de l'entreprise

  1. Service de traiteur
  2. aussi dans
  3. Livraison de pizzas
  4. Traiteur
  5. Traiteur mobile

Écrit par l'entreprise

Ever since our “Pizza Pilgrimage” through Italy in 2012, we have dedicated every waking moment to the pursuit of the best Neapolitan pizza. Our frying pan pizza kits assemble all the amazing ingredients we use in our pizzerias - so you can make the best possible Neapolitan pizza in your own home.


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2,9

Moyen

TrustScore 3 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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2,9

Tous les avis

(275)

18 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Horrible service in Covent Garden!

I visited the branch in Covent Garden with my friends on Saturday 25/09/21. It was a table of 6 and were sat in the downstairs area. We have seen the waiter in 2 occasions: to take the order and deliver the pizzas. After that, no waiter has come to the table to ask about the pizza, to clear the table from the plates or ask if we needed any more drinks or food. We even had to go upstairs to ask for our bill. And this is when we saw some of the staff again, when we had to pay. We felt like no one cared and we were even told that they had relaxed cause it was not busy...well you cannot leave customers with no service at all!Horrible experience. Gave 2 stars cause the pizza was apparently good, mine was gluten free and not mad about it!

29 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Another let down!!

#114335

Second week in a row, no delivery! Totally useless and a big waste of time, and money.

Their customer service phone number just goes to someone’s mobile EE voicemail. Leave a message, no one calls back.

I’ll be seeking another refund, deleting my account, requesting off their mailing list... and that’s all I’ll get for the massive waste of time, and my failed attempts to sort it out.

TOTAL DISAPPOINTMENT, poor service, rubbish communication!

Avoid at all costs!, or if you do place an order, make sure you have a backup for when you wait all day with no idea or communication of what’s happening, until nothing shows up.

Dominos it is!

17 septembre 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hi Gaz,

Apologies again, I can see that the team have been in touch today. As we don't do our own deliveries, sometimes it can be a bit tricky once a kit leaves us. We try and follow up as soon as an issue is flagged to us. We want everyone who orders a kit to have the best experience possible so we are really sorry it isn't the case now, as I mentioned, sometimes deliveries just don't go the way we'd really want them too.
I'm glad someone is speaking with you via email now and we'll get a kit over to you with lots of love soon!

Thanks
Team Pizza Pilgrims x

Noté 5 sur 5 étoiles

We had an amazing meal with the LOVELY…

We had an amazing meal with the LOVELY Lety, so friendly and helpful, we had a Nutella tiramisu which was DELICIOUS !! LOVELY setting, absolutely recommend

5 septembre 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hey Sophie,

So glad you had a lovely visit to Pizza Pilgrims. The nutellamisu is pretty special!

Team Pizza In the Post x

Noté 5 sur 5 étoiles

First time visiting

First time visiting, absolutely mouthwatering delicious pizza.
Lovely staff ,a must to try ,looking forward to ordering make a pizza at home .
Just around the corner from Waterloo station .

29 août 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hey Susan,

So glad to hear you had a lovely visit to Pizza Pilgrims Waterloo!
Team Pizza In the Post x

Noté 5 sur 5 étoiles

Me my friend and our girls visited…

Me my friend and our girls visited Pizza Pilgrims in Camden today, We were greeted With warm welcoming staff, service was fantastic and food was absolutely delicious, fresh and sooo tasty !! Definitely will go again 😊
Thank you !
Insha Hothi

24 août 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hey Insha,

Thanks for your kind words about Pizza Pilgrims Camden, really means a lot and we'll be sure to share it with them!
Team Pizza In the Post x

Noté 5 sur 5 étoiles

Thank You Raffaele

really good pizza , I enjoy as well the sides(mac and cheese reccomended) and excellent customer service ( in particular Raffaele was amazing with us). Experience to try again if you like the stonebaked italian style pizza.

23 août 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hey Ylenia,

Thanks so much for your kind words, we'll be sure to tell Team Pizza Pilgrims about your experience!

Team Pizza In the Post x

Noté 5 sur 5 étoiles

Pizza fatta ad arte

Pizza fatta ad arte, ingredienti di qualità. Personale molto cordiale simpatico e professionale. La consiglio vivamente è sicuramente ci ritornerò. Consigliatissima!!!

15 août 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Thanks so much for your kind words!

Team Pizza In the Post x

Noté 1 sur 5 étoiles

Health hazard

Not actually been inside the N4 location, but live local so I pass daily.
The unhygienic working practices of some of the staff are appalling.
This week alone I've witnessed one guy rubbing out his nostrils like a coke fiend before handling food, and another scratching the eczema on his elbows before handling napkins.
I'm so glad they have the food prep in the front window so these disgusting acts can be seen by the public.

28 juillet 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hey There,

We are currently in the process of opening our newest restaurant - the site you have mentioned is actually not opened yet. We take food safety very seriously and pride ourselves on ensuring we follow the highest standard of HACCP.

This page is mainly for pizza in the post feedback but if you do have any more issues, we'd love to hear them and sort them out so drop us a line at info@pizzapilgrims.co.uk and we can do our best to help you there.

Thanks
Team Pizza in the Post x

Noté 4 sur 5 étoiles

Great place for pizza lovers

We had such a great evening at Pizza Piligrims Kingly! Super delicious food and amazing service, although we had to wait for our order for quite some time. Anyway, great place for pizza lovers. Highly recommend.

23 juillet 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hiya Riley

Thanks so much for this lovely review of our busy Kingly site!

We're so happy you had such a nice time and hope to see you again soon,

Emma
Customer Care

Noté 5 sur 5 étoiles

Delicious and super easy!

Thanks @pizzapilgrims for the vouchers for to try your pizza in a pan pizza!! We chose the wild mushroom and truffle and it was insane!! I probably made it a bit too small but the dough was light and fluffy and the flavour combinations were just gorgeous! So quick and easy to make too! I'll defo be recommending it to clients!

23 juillet 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hiya Luce

What fantastic feedback, thanks so much!

So very happy you enjoyed your experience with us and hoping to provide pizza for you again soon :)

Take care,
Emma

Noté 2 sur 5 étoiles

Disgusting

Disgusting. Never buy here. Partly burnt pizza. Unfresh ingredients...

16 juillet 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hello there,

I am so sorry to hear of your unfavourable experience with us at PP,
we pride ourselves on serving only great quality ingredients, both in our pizza kits at home and in all of our restaurants

I would love to hear more about what happened here, so we can rectify this, and so can ensure it doesn't happen again!

If regarding our pizza kits please email pizzakits@pizzapilgrims.co.uk

Or if regarding a bad experience in one of our restaurants info@pizzapilgrims.co.uk
I look forward to hearing from you

Noté 1 sur 5 étoiles

Bad place

Bad place. Not the establishment you want to take your family

15 juillet 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hiya Rob,

Oh no! I am so sorry to hear about this experience, we openly welcome families and would love to know specifically what happened on your visit to ensure it doesn't happen again!

I will say this is the review page for Pizza In The Post but nonetheless I want to rectify this to ensure you know this experience is NOT what we are about at all!!

If you'd like to drop us a line on

info@pizzapilgrims.co.uk

And I would love to have a chat and sort this out

Thanks so much,

Emma
Customer Care for PITP

Noté 5 sur 5 étoiles

Can't give these guys enough praise!

I discovered PP PITP during Lockdown (surprise!) when I was trying to find something nice for my team to do virtually. I booked my own delivery personally beforehand to road test it (as I didn't want my team having a rubbish experience with our limited budget!), and I LOVED IT! We got the Nduja pizza kit and it was brilliantly packaged (we're still reusing all the tubs, thank you!) and the instructions couldn't have been simpler. The tomato sauce is outrageous, a total flavour bomb, we kept it (there was a bit too much in the pot) and reused it on spaghetti. I then had my team event, and the couriers didn't deliver my pizza (my team all got theirs and loved it, it was so much fun comparing pictures of their efforts!). I contacted customer services and they couldn't have been better (real person reply, empathetic, personalised, and most importantly, sorted it!). I then decided to do another pizza party for my team, as the last one was so fun. I noticed a section for corporate bookings, and contacted them, and they have gone above and beyond for us, even when I was a total pain and asked for them to do things a little differently for us to fit our expenses policy (splitting invoices, etc.). And, in between my four orders (two work, two personal), when I haven't had the funds spare to place an order, I've probably used their free online recipe more than ten times - Frying Pan Pizza has definitely become a big family favourite, we've got very creative with toppings! But the real deal tastes better and, now I can't wait for my next work trip to London to go to one of their dine in places. Highly recommend, couldn't sing their praises highly enough.

11 juin 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hiya Katy!

This was such a joy to read, thank you so much - you've made our day!

I've been sure to send this review on to all of our incredible team members who work so hard to made your experience with Pizza In The Post a special one - we're chuffed you had such a great time and they will be thrilled to hear they've made this impact

Looking forward to booking you another Pizza Party again soon!

Take care Katy, and thank you again
Pizza and Love
Team Pizza Pilgrims x

Noté 4 sur 5 étoiles

Really easy to use process, and great quality product.

Really easy to use process, and great quality product (it is almost as good as in the restaurant and very reasonably priced).

My only slight niggle was while the contents of the pack itself seems to try and reduce but was not recyclable the overall pack was sent wrapped in loads of almost housing insulation like material which didn't feel very environmentally friendly, it may be there was no other way to do it at scale, but did stand out as the only very slight concern beyond a generally really brilliant product

2 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Rude and unprofessional staff

Rude, lazy and unprofessional staff in Dean Street branch. Really horrible experience.
We always had good experiences in Shoreditch branch but won’t come back in Dean Street.

27 mai 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hey Kay,

Sorry to hear that you didn't have the best experience at our Dean Street Pizzeria, we'd love to hear more to see if we can get to the bottom of them, do you mind dropping us a line at info@pizzapilgrims.co.uk with a little more info?

Team Pizza in the Post x

Noté 5 sur 5 étoiles

Awesome Pizzas! Great Service and the result...wow

What a great company and excellent service!
As part of a work social and with lockdown easing I wanted to do something for the team that was a little bit different. Few searches online and came across these awesome guys! What a treat!
Watched their vids and read about their journey to their idea of sending out pizza kits for people to enjoy their pizzas from the comfort of their home and try and recreate that authentic Pizza Pilgrims taste they know and love. This was a challenge. (I have been lucky enough to try their pizzas when I lived in London, I now live in Sheffield).
How would this work? One consultant based in Bristol asked? Easy, they send you out the kit in the post. You make it at home and voila, authentic pizza created by your very own hands!
All I can say is this - the social was an absolute hit! Everyone loved the pizzas and were able to get their partners and kids involved in making them. Super easy (which again was a pleasant surprise) but the the biggest wow factor was the taste! It really was restaurant quality. Who'd have thought?!
The team behind Pizza Pilgrims were super supportive in my mission to supply pizza to about 30 plus colleagues. All pizza kits arrived as planned with the freshest ingredients. I cannot fault your service! Seamless engagement, thanks so much! I know for sure we have a few converts who are looking forward to ordering from you direct :) Without a doubt - worth those 5 stars!

27 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Had a great time at pizza pilgrims

Had a great time at pizza pilgrims, our first indoor restaurant visit since covid restrictions were lifted. Felt very safe, the lovely Emily was a fabulous waitress. Will definitely be coming back! Some of the best pizza in the UK.

22 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

The best pizza they'd ever had...

Just wanting to say a big thank you for all your help in making last night such a success.
The team really enjoyed it, had a really fun hour and definitely made the most of bombarding Alessandro with questions!
They thought the pizzas were fantastic, ‘the best they’d ever had’ was a comment from one person, and some people even managed to eat both by themselves so they must have enjoyed them!!
Thanks for making the organisation so seamless from when we enquired right up to deliveries and on the night.

Thank you
Sarah

21 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Great experience!!

Stopped for a lunch at Pizza Pilgrims on Saturday afternoon and had a great overall experience. The line formed long in front of the restaurant and we weren’t sure if we wanted to wait, but the host was welcoming and seated us fast. He was great! Tyler was our server and she was very polite and friendly. She took our order pretty quick and we didn’t have to wait for her to come outside, as she was always circulating around. We also didn’t wait long for food and we had a nice time. We will definitely come back when in Soho!

17 mai 2021
Avis spontané
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Réponse de Pizza Pilgrims Catering

Hey Doris,

Thanks so much for the kind words for our dean street pizzeria! So glad you had a lovely experience!

Team Pizza in the Post x

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