Plaid Avis 192

My experience with PLAID and Wave was the worst mistake I made for my business. I had an issue with my email server and decided to switch to a different one. Unfortunately, I forgot to update my email information in the system. This led to several days of frustration as I tried to get help from Wave. Despite multiple attempts, they eventually told me they wouldn’t assist me.

I also tried using the PLAID link, but had no luck there either. The link didn’t provide any useful information or solutions. Then I attempted to use their help chat, but the AI bot kept spinning me in circles, and I could never reach a human representative. The bot’s responses were repetitive and unhelpful, making the situation even more frustrating.

Finally, I managed to get through to an account manager, but the help I received was no better than what the AI bot provided. The account manager’s responses were generic and didn’t address my specific issue. Today, I am removing my company and any other connections with PLAID and Wave.

I tried to use plaid to confirm bank account. Tried to use numerous times. Nothing worked. I had the information correct. Now I can't use endeaver.

Plaid is a complete scam from a lender perspective. They make promises about getting on the implementation calendar but you can cancel if you don't move forward. Stay away from these sharks.

I've used plaid multiple times and each time the process is agonizingly slow, glitchy, and complicated. This is coming from a tech savy user their 20s! After spending at least an hour, it works only half the time!!! Please whoever is reading this review avoid this company unless you want to drive all your customers away!!!

Worst company. Does not update their data and keeps accounts frozen (held hostage), until YOU fix their outdated tech. Don’t join any company that uses plaid for verification of your bank account!!!!

If I could give 0 I would. My apartment complex demands their residents can only pay through this "holding/resident portal" company. No other payment accepted. I tried to pay via my debit card but it says complex does not accept debit. Now you must provide bank ID and password. I understand then they contact you to provide routing and account number. Their privacy policy is NOT a privacy at all. I have not given this debit card number to anyone for many months. Just a few days later my account is wiped out by someone using my debit card to purchase a $341.21 trampoline from Amazon. Of course, now that I threatened to take complex to court for refusing cash, debit card... They have given me permission to use cashier check trying to make me think I am a special case. Cashier checks are backed by holding companies guaranteeing the payment. This Plaid has tons of complaints and will micro track every penny you spend and obtain all historic financial records. Of which their privacy policy says will never go away, any mark will be permanent! Next step police report and letter to the Distrct Attorney! Keep in mind they no doubt, pay to try and raise their pathetic ratings, so it is safe to assume ratings are likely much lower.

Citibank uses this and when plaid attempted to access my local bank ,my bank locked me out of my account over the weekend.Security question would not accept answer. I cancelled the Citibank credit card after only having it for less than 12 hours due to Plaid causing my local bank to lock my account .I have to wait til Monday to call my bank to unlock my account because of Plaid!

Does not work.. keeps sending you in an endless loop of authentications

This is eerie. Forced to use this through another app. I'm nearly sixty, bank with one of the ten largest banks in US, Used my password and username - successful. They told me how much money I had in the bank, asked me for account and routing numbers, and then, oh PNC isnt' a full participant. So, you could have told me earlier. Now you have all my information, and legally you obtained the information by trickerie. i pwefoemws my end of he agreement; plaid and extra refused.

Why force people to give personal, financial information in promise of a benefit while knowing that there is no benefit. If you don't work with pnc, then collecting usernames and passwords for their accounts, and asking for routing and account numbers after the passwords and user names check out. I would be sleeping easier, if I hadn't been gaslighted It really is criminal. Hopefully one of the principles donating to the incorrect party so they'll go after uoi

App doesn't work.. and after reading the comments here. that's probably a good thing.

I've never EVER had a theft attempt on any of my bank accounts.
Never until the day after I used plaid.
Then I'm getting emails from my bank that the attempt to change my password or get access to my password hint has been denied and my account locked.
Possible coincidence? Sure, but I don't believe in coincidence.

Absolute trash. Avoid at all cost. Every time I’ve been forced to use them to make a payment I get locked out of my bank account months later because they repeat try to login on their own when there is no reason for them to be logging in.

Horrible. I have to pay my rent and it’s saying I have to go through a micro transaction verification. That won’t come through for another 2 days they said so now I can’t pay rent even though I provided them with everything account number, name, DOB, and address. It’s horrible design idk why companies don’t use their own direct deposit methods

Companies need to stop using plaid it sucks and it's dangerous.

If I could give no stars I would. This system does not look at your actual income. I couldn't even get a $50 loan because it does not reflect my actual income even through it is connect to my bank with my direct deposit. All the online loans apps use it and it is garbage. I won't recommend it to anyone. A two year old can create a better app.

I set up an Etsy store online and within 24 hours was contacted thru Etsy messages that I needed to verify my account. The next morning there was a charge on my credit card that I didn’t make and it was for EtsyUK. My bank caught it as fraud and closed that card. So I will get a new credit card and have to go change all my accounts that have automatic bill pay to the new number. I also closed my Etsy account. It’s not worth risking what hackers can do to sell on Etsy since you have to use Plaid. I will not ever use Plaid.

Doesn't work with Wells Fargo. It shows how bad the state of financial verification is. I don't know why businesses (like AirBNB) would use this useless, frustrating service. They are losing customers this way. And it's not the user fault, I can tell you that.

This is a horrible service. It does not work, flat out, does not work. 2 banks, 1 says no accounts exist, the other it doesn't recognize the routing account number pulled straight from the my checks and bank site.

First of all wth is Plaid and why haven’t consumers been provided guidelines in writing on using this service? I have not had a pleasant experience with this.

I refuse to give over my information to Plaid. I wanted to use AirBnB but since they now use Plaid, I will no longer be using AirBnB. Bye Bye. The way business is done nowadays stinks! 🤬