Fantastic experience with the Coventry branch. Called them as had been let down for soffits and fascia’s, had them the next day. Then realised 2 days later the fascia’s I ordered were too small and ne... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fair price for product and fast delivery. Because no local supplier stocked the item is was good that the plastic centre had them. However I do feel the postage cost is excessive at fixed price £30... Voir plus
First time I used them but was very impressed with the service and most of all the phone call the day before delivery to thank me for my order, that meant the world to me because it showed they care a... Voir plus
Really well priced , some of the facia arrived damaged, didnt realise until I went to use it, we got in contact with them about it ,.and a lovley lady on the phone had it all sorted to be delivered... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
With over 5,000 products in stock, The Plastic Centre is your go-to supplier for rainwater systems, underground drainage, fascias, soffits, cladding, decking, doors, windows, and more. Find trade-quality products at trade prices, backed by expert advice and fast, reliable service.
Coordonnées de contact
664-652 Warwick Road, B11 2HJ, Birmingham, Royaume-Uni
- 0121 227 5093
- online@plasticcentre.co.uk
- plasticcentre.co.uk
4,3
Excellent
520 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Plastic Centre
Thank you, Ian , your feedback is much appreciated !
Part of order lost by Courier
My order was messed up by the courier.
I called the supplier and had excellent customer support from Lilly ,she called the courier , then updated me , reordered the items lost by the courier.
The order was delivered the next day as promised
14 juillet 2025
Avis spontané
Réponse de The Plastic Centre
Thank you, your feedback is much appreciated !
Great product
Great product, fast delivery. Staff very helpful via email. Definitely use again.
29 juin 2025
Réponse de The Plastic Centre
Thank you, Michael , your feedback is much appreciated !
Réponse de The Plastic Centre
Thank you, Neil , your feedback is much appreciated !
Spot on I made a mistake on order they…
Spot on I made a mistake on order they spotted called me,and sorted the gutters I got where easy to fit no forcing clips will be using again
26 juin 2025
Réponse de The Plastic Centre
Always here to help, thank you for your kind feedback !
Réponse de The Plastic Centre
Hi Philip , your feedback is much appreciated, thank you !
Penalised for living in Scotland
The website for this company is both misleading and deceitful. The home page clearly states that delivery was free if over £150 however on checking out the £30 delivery charge was to be added. My order was well over the stated free delivery amount so I asked for clarification to be informed that if the delivery charge was applicable for anywhere in Scotland, this was no where to be seen on the website until checkout!. So as a Scottish citizen I am being penalised for not being English. This Manchester based company will deliver to anywhere in England which in many cases is further than Glasgow to Manchester so I rest my case. Order lost!
30 juin 2025
Avis spontané
Réponse de The Plastic Centre
David, I can see you leave only very bad review for all the companies you purchase from so I suppose it was our turn :) I m affraid I ll have to inform our customers that everything you wrote above is untrue . As we informed you in our email exchange , before you decided to drop our Trustpilot score , all informations regarding delivery charges can be found on our website , on the front page and also, delivery section . You called us racists for asking you to pay delivery charge . Thank you for your feedback and we hope you will find a company that can accept your rude language in exchange of an order .
All as described
All as described, waiting for me when I picked the items up.
Friendly staff
28 mai 2025
Réponse de The Plastic Centre
Thank you, Paul, your feedback is very much appreciated !
Réponse de The Plastic Centre
Thank you, Brain, always here to help :)
Réponse de The Plastic Centre
Your kind feedback is very much appreciated !
Réponse de The Plastic Centre
Thank you, Stephen , your feedback is much appreciated !
Delivered promptly.
28 avril 2025
Réponse de The Plastic Centre
Darren, thank you for your review and your feedback is greatly appreciated. Always here to help.
Quick despatch and delivery
29 avril 2025
Réponse de The Plastic Centre
Chris, thank you for our 5 star review. Your feedback is greatly appreciated.
Réponse de The Plastic Centre
Hi Stephen, thank you for your exceptional feedback and our 5 star review, we always like ot ensure our customers are looked after.
5 star experience from Aaron Coleman
5 star experience from Aaron Coleman, he delivered to what he promised ; all on time and was very efficient with any changes i made. Definitely be using again!
24 avril 2025
Avis spontané
Réponse de The Plastic Centre
Hi Yamin, I am pleased to hear you received exceptional service, i will pass your feedback onto Aaron which i am sure he will really appreciate it.
Very well looked after by Aaron…
Very well looked after by Aaron Coleman. He has great knowledge and very accessible and helpful. Went above and beyond to understand requirements and support us. Highly recommended
17 avril 2025
Avis spontané
Réponse de The Plastic Centre
Hi Shaun, thank you for your 5 star feedback, i will pass your feedback onto Aaron who will greatly appreciate this.
Still waiting for order
Still waiting for order, been delayed three times now. Not so much your company but the delivery you use . I now changed review as The company emailed me.
Lets hope it arrived today
Thanks
31 mars 2025
Réponse de The Plastic Centre
David , I m sorry you didnt call me and I could have deal with Fedex from my side . I had no contact from you regarding this so I didnt know what was going on . I can see it is out for delivery today so I hope everything will be alright . I also tried to call you this morning but no reply . It would have been better and faster to contact us instead of a bad review for the company here :)
Réponse de The Plastic Centre
Your feedback is much appreciated, Ken, thank you !
The parcel arrived in good time but…
The parcel arrived in good time but showed damage on one corner. I opened the corner to find a gouge about 2 inches long in the top panel. I have not investigated further as it is a large parcel with 12 panels and I have not got the room to spread them out.If any others are damaged I will let you know.ken l have photos.
27 mars 2025
Réponse de The Plastic Centre
We replace everything what is damaged during the transport if the customer can t use it, Ken . I had no call or email regarding this until I saw your feedback here . After we managed to speak I had no call from you back so I hope everything is ok now
Réponse de The Plastic Centre
Thank you, Grant, your feedback is much appreciated !
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