Plaza Resident Service Avis 

I strongly recommend that students stay away from this place.

The housing is honestly disgusting. There was no proper cleaning before move-in, the laundry room is poorly maintained and dirty, there is trash everywhere, and there are a lot of rats around the property.

On top of that, I am dealing with an ongoing silverfish infestation in my apartment. I kill around 10 silverfish every single day and have spent tons of money trying to deal with the problem on my own because there is basically no help to get from the housing provider.

Communication is terrible and they are almost impossible to get hold of. Messages are ignored and getting any proper help or follow-up is extremely difficult.

I would strongly advise students not to move here. Based on my experience, I absolutely cannot recommend this housing provider. And like everyone else have mentioned- it’s truly a nightmare living here.

My experience with Plaza was not very positive. The deposit amount in the contract was different from what was advertised, which immediately raised concerns. The contract was also vague about important details, such as whether the apartment included a private bathroom, so I had to contact them several times for clarification. Although they replied quickly, I felt that the communication was rushed and lacked clear explanations. I would strongly recommend checking that all advertised information matches the contract and getting written confirmation of anything that is unclear before signing.

Plaza zijn de grootste oplichters en de meest corrupte en onveilige organisatie ooit.

In Duivendrecht zijn er escorts, wietplantages, explosieven en huismeesters die illegale zaken plegen. Klantenservice doet niets aan overlast doet niets aan klachten of serieuze problematiek. Ik klaag al JAREN over dezelfde buren en er wordt niks gedaan, toch wouden ze mij wel met intimidatie eruit zetten. IPV het probleem op te lossen met de buur die de overlast veroorzaakt. Ook zijn er escorts in het gebouw die overlast geven en je luistert de hele nacht naat vervelende geluiden uit de kelder die je absoluut niet wilt horen. Ze weten dit maar doen er niets aan. Er was een explosief en de huismeester is kort daarna ontslagen. Heel toevallig. De vorige huismeester voor hem was een pimp en hielp mee aan het verhuren van studio’s aan escorts. Er werken hier alleen maar mensen die illegaal handelen of ook niet betrouwbaar zijn. Er was ook een wietplantage en na dien is de service kosten omhoog gegaan maar er is GEEN service!!! Er is nauwelijks een huismeester waar je terecht kan! Laatstaan bij de organisatie zelf. Daarbij is het wassen 5,85 er zijn maar 3 wasmachines en 2 drogers en je kleding komt er alleen maar viezer uit!!!!!

Als je een BETROUWBARE en VEILIGE organisatie zoekt om te wonen is dit NIET ik herhaal NIET de plek waar je het moet zoeken!!!!!!!!!!

Onbeleefd. Geen aanrader.

If you value your time, money, or sanity, stay far away from Plaza. Endless issues, zero accountability, and a deposit process that feels like a tactical obstacle course. Communication was either slow, contradictory, or simply nonexistent. Even basic obligations turned into months of chasing and confusion. I’ve rented in multiple countries and never experienced such an unprofessional, chaotic system. Absolutely not recommended.

terrible services after working with their website for almost 9 months they offered me nothing! i applied for at least 120 ad and never get return a single one of them. its pure scam do not waste your time and money on this website and scam company

Alles m'n weigert gewoon de borg terugbetalen en dan nog hoe zijiomgaan met arbeidsmigranten in mol

If you’re considering moving into one of Plazas complexes, think twice. Although there is limited housing in the Netherlands and you should take what you get, this company is one of the worst ever. The price is excessive (1,200 Euro P/M) for what are ultimately poorly managed and unsafe buildings. Plaza’s communication is genuinely some of the worst ever experienced. Tenants are constantly ignored, dismissed, or given contradictory information. Concerns are not taken seriously, no matter how urgent or legitimate they are.

Non-residents frequently enter the buildings, urinate in common areas, openly take drugs and offer them to residents, harass women, hang around in stairwells, smoke indoors, steal, damage property, loiter outside and make tenants feel unsafe, especially women walking alone. Despite repeated reports, Plaza does nothing to address it.

Recently, in De Flier, the entire common area flooded and the company refused to deal with it the same day, leaving foul, dirty water everywhere. This level of neglect is not unusual, it’s the norm here. Rats and mice are also frequently spotted indoors and plaza does nothing about it as apparently its 'normal'.

Studios are handed over in poor condition, black mould in vents, excessive dust that never goes away, maintenance takes ages, and staff often respond with unprofessional or dismissive remarks instead of solutions. The attitude seems to be: ignore it until it goes away.

The neighbourhood where De Flier is located is also far from safe, which makes Plaza’s lack of security and lack of care even worse.

Overall, the communication is awful, the management is unresponsive, and tenants are treated as an afterthought. For the amount of money people are paying, this is completely unacceptable. This is not “student housing.” It’s mismanagement, negligence, and disrespect packaged as accommodation. For the price they charge, the quality and safety, do yourself a favour and look elsewhere.

They are scammers avoid them at all mean it was set up to scam unsuspecting client who innocently apply for an accomodation after collecting a fee and sending vital document you always never get any room or anything, I wonder why all they have not been cracked down

Not as advertised. The housing website said there will be a garden, it's a parking lot with a bit of seating. The common room? Was closed for months and is made with little consideration, not comfy at all. Other housing companies have better everything, as far as I can tell. (I talked to and visited people)
Oh and washing machine? 3€ and 2,75€ for drying, also more than somewhere else.
In addition to that in the play I stayed, we paid 200-300 € more than others in better housing situations.

No feedback during the selection process.

The platform fails at communicating to the users when a property is in treatment with other candidates, unless the property has been accepted by a candidate (from that moment on, the listing is moved to "in treatment"). The lack of feedback and silence (that can last up to 20-25 days), makes it basically impractical to use the platform.

Torenhoge servicekosten van bijna 500,- achteraf.
Daarnaast wacht ik al weken op de terugbetaling van mijn borgbedrag. Ik heb hen hier meermaals over gecontacteerd maar krijg simpelweg geen reactie.

Peggiori truffatori che possano mai esistere e ne approfittano nei confronti degli studenti. Consegnano appartamento sporchi, riscaldamento che va a singhiozzo. Ma soprattutto, trattengono senza motivo la cauzione di circa € 1.000 senza motivo. Meritano solamente di essere denunciati alla polizia. Da evitare. sono solo ladri

I am extremely disappointed with the service I received. The oven produces a loud, disruptive noise similar to a lawnmower when in use, yet the company refuses to repair or replace it, stating that it is 'still functional.'

Enorme servicekosten achteraf. Niet huren daar.

Plaza resident services houdt zich niet aan afspraak. In moest vandaag mijn borg terug ontvangen en er werd tegen mij gezegd dat het nog verlegd wordt met 5 dagenlang Terwijl dat niet de afspraak was. Ik ben student en moest vandaag mijn nieuwe huisbaas de borg betalen anders kan ik daar niet wonen, maar hun boeit het niet. Jij moet wel op tijd alles betalen.

De grootste oplichters ooit!!!! Als ik nul sterren kon geven had ik dat gedaan. 9 jaar gehuurd bij Plaza en alleen maar problemen gehad, met ratten, defecte wasmachines, geen warm water, verwarming die het niet doet, liften die het niet deden, schoonmakers die niet goed schoonmaken, brandalarm die zeker meerdere keren afging in een maand, ventilator die het niet doet, schimmel in de woning, geen verlichting op de gang, Owjah en ik krijg ook niet mijn borg terug.

Sinds 2022 niet meer een bewoner en als nog stuur ze elke jaar een “servicekosten” en nu uit 2023 komt ze weer met dat bull.shit!!!! Wil je betaald worden oplichters ga dan via de rechter ja!!!!
Grootste oplichter in EU!!! Vriend je kan beter onder een brug wonen dan bij deze grote oplichters Plaza Resident!!!

Waste of 30 euros
My review is in regards to getting a apartment in Maastricht. In short, the plaza service is like a casino, pay first then ... maybe.... if you're lucky there's a slim chance you might get a place to stay. A place that is around 15m² and is exorbitantly expensive for the size (+ - 700€). The customer service shouldn't be called service because it feels like you are providing them a service. They require a vast amount of documents from you and provide almost nothing in return.