Plumbcare.com Avis 

The staff quickly answered my calls and were friendly and efficient.
The plumber was enthusiastic and chatty and soon fixed the leaks.
He also answered any questions I had and gave me useful advice.
Highly recommend.

Mother had new boiler fitted September last year. Had to get another engineer to sort leaks as Plumbcare has 7 day wait.
Not worked properly since instal so have spent last week checking and rechecking system as she is 84 and no help from plumb care. As no help from company I spoke to company who make control units. The reciever flashes green and red all the time. Means the boiler stays on 24/7.They informed it was because unit was wired up incorrectly. Spoke to Plumbcare again. Told had to email and wait response. Person on phone spoke to me like I was 5 years old and told me unit is plug in units. Needs to look at manual. Units hard wired????. So know we wait.
Ps mums bill December month £300. To scared to check January's. Enough said.

Update. Now 5 days without heating or hot water and no contact from this lot. Had work done by this incompetent engineer checked by the manufacturer's approved company. He had damaged the boiler, which was operational, beyond repair.

They sent an idiot who didn't know what he was doing to replace a valve on a boiler that was fully operational. By the time he left, not only was the system not working but he'd snapped the hinges on the control panel door. He kept quiet about that. 3 days now and no heating or hot water

Friendly reliable and professional staff, who keep you informed at every step. We had a leak from the waste pipe of our shower, water came through our kitchen roof. Kieran the plumber arrived to complete the report for our insurance company. He told me exactly what he was submitting. The only delay in getting the leak fixed was down to the insurance company.
Once the work was authorised, plumb care got straight on with the job. Kieran arrived on the 12th January a day earlier than expected. He was friendly, reassuring and respectful in my home. The job took longer than anticipated but Kieran stayed until the job was complete and to his satisfaction. He obviously took pride in his work. Great job and I would highly recommend this company. Thank you so much.

Jordan went above x beyond job well done thankyou

Absolutely rubbish, left us with no heating or water, reported a problem 21st Nov and they sent a plumber who replaced the wrong part so boiler broke down again 21st Dec. We were told they were sending an engineer Friday 23rd Dec and he didn’t turn up. After waiting an hour for them to answer the phone they said they had no available plumbers leaving it too late to sort anything out. The result of this is that my husband and myself are pensioners and have been left with no heating and no water till after Christmas

Jordan attended tonight to fix my leak. He was very polite and explained everything he was going to do. He tried his hardest to fix it but with the short time allocated he wasn’t able to even though he tried his hardest to. I am very happy with the service from him and he made sure I was able to have water from upstairs and heating. Thanks Jordan you were a star

Jordan was really pleasant, he was very professional and was really helpful and advised me how to prevent any further leaks

Would 100% recommend

I have covered for this vompany through my AXA Insurance that provides emergency cover supposedly when you unfortunately need it.
Contact 1; Toilet leak. I identified the problem myself and reported as such. Call wait time was acceptable. Plumber 1 came out same day (I was not present). Bodged job. Still leaking.
Contact 2. Inordinate hour-plus delay on the phone. Explained the problem. Plumber 2 came out the same day. I was not present. He claimed there was no leak and itcwas caused by condensation and the shower. Nonsense. Contact 3 and complaint made. Plumber 3 came out. I was present. He was a young guy who was,mega efficient and agreed that there was a,leak and that he would resolve. He did just that. Meticulous worker. Job completed finally to satisfaction.

plumber was a bit stand offish, pay cover through Scottish power for my boiler care. Did explain the boiler was tripping out intermittently when I rang and the call Center lady was very helpful. Plumber however picked fault with everything had baxi cover for years never a problem. This one picked out an apparent fault with the pipe coming from my meter when I said well British Gas installed that meter he said no they didn’t ! Oh yes they did rude Man how would he know left me feeling quite annoyed. And then said I was covered for intermittent faults !

All the team at Plumbcare, from Receptionists through Engineers and Accounts all want to make sure that you are happy with their service. And we are. Top team. Top company.

Very poor service from Jordan, was very polite to start with until I said I was not happy with his work due to issues caused by him self he became very rude and very disrespectful towards my disabled partner leaving her in tears, plumbcare and Jordan knew my partner was disabled and now telling her if she has to isolate the main water to go outside and lift the grate and isolate outside with a tool we do not own because of your mistake you would not put the easy access isolation valve back in the same place that my disabled partner can reach

Jordan attended my property today and removed the blockage from my sink. He was very kind and gave us a few tips to avoid this issue in the future. I am very pleased with his service as he had no issue in finding the fault and solving our ongoing sink issue. My special thanks to Jordan for his excellent services :)

Called via Emergency Insurance - had to wait sunday to Tuesday. Plumbcare.com called on the day. Mr Brown was Professional, Polite, People Person. Explained everything, was efficient and courteous. He must be a Wealth of Experience and Knowledge for Plumbcare.com to be the Best. Welcome Guest in my Home. Best Service. Thank You Mr Brown.

Jordan was excellent. Well mannered and fixed issue no problem for Jordan

Wow what can we say, Jordan arrived today to fix a leak in the attic - water coming through ceiling in bedroom travelling down into kItchen, he was so polite -professional - calm, reassuring us he would sort it for us. Found it to be a small pin hole in pipe spraying out water Jordan fixed this no drama a true professional.
Thank you Jordan fantastic job done we are super happy.
Plumbcare please take care of this employee he's 5 Stars and more.

Great service! Nothing was too much trouble, I thought it was one leak but ended up being two and both issues were sorted with no complaints. Amazing service! Thanks again!

Jordan did excellent job. Pleasant, and efficient. Everything you need from a tradesman.

Jordan was efficient, polite and friendly