Laura Ashley furniture ordered - delighted with the customer service - kept in loop throughout long lead in time. Furniture perfect. Delivery team superb and couldn’t have been more helpful. Wo... Voir plus
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Lisez les avis des autres
It was the first time of ordering from Plum Retail after spotting a single Laura Ashley duvet cover online at a reduced price. I do love a bargain! The online ordering process was very easy and I was... Voir plus
From order to delivery and nice quality furniture received, we were very pleased with our Plum experience. This would have been a five star review except for the delivery company. The actual delivery... Voir plus
Firstly the delivery place in Weymouth lost our packages through no fault of Plum-retail. As soon as I contacted Plum-retail they certainly made amends by upgraded our order with sincere apologies... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Here at Plum Retail we aim to redefine your shopping experience. We are a family run business, based near Bristol, that was set up in early 2015. Since then the company has grown rapidly and we now work with many well-known brands to bring you a personal shopping experience. We are proud to offer stunning home accessories that have been carefully selected to add a finishing touch to every room in your home.
Coordonnées de contact
Gerrings, High Street, Iron Acton, BS379UG, Bristol, Royaume-Uni
- 07795820989
- sales@plumretail.com
- plumretail.com
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The package arrived on the same day I…
The package arrived on the same day I ordered it. Very impressed
We chose to buy a double bed from Plum…
We chose to buy a double bed from Plum Retail mainly because their website states clearly that ' professional couriers will handle the offloading process, bringing your fully assembled furniture directly to the room of your choice'.
Because of the weight of the packaged furniture, the couriers needed my help to carry the items up the stairs, they then left the fully packaged furniture for me to sort out. Plum Retail gave me a £50 voucher to spend with them as an apology. I guess this must happen a lot as most items of £50 on their website are sold out
I ordered a candle that I thought came…
I ordered a candle that I thought came with a remote control. It arrived quickly and well packaged. I emailed to say the remote control was missing. I didn’t read the ad properly and you have to spend 50.00 to receive the remote. The candle was lovely so I ordered another. As a gesture of good will they sent me a remote. I will definitely be shopping here again the whole shopping experience was quick and easy. E mail response was quick. Order arrived the next day.
Excellent service and super fast…
Excellent service and super fast delivery. Would recommend 👌
Super quick
Super quick, ordered late one evening arrived next day. Great price, great product and great service, thank you.
I ordered an alarm clock and it was…
I ordered an alarm clock and it was delivered quickly and safely and works well with a sensible alarm. I had one query about an offer made and that was answered extremely quickly and satisfactorally.
The company was easy to purchase from…
The company was easy to purchase from and the product was well packaged and as described. However, the estimated date of supply was inaccurate and the company required 'chasing'. After contact the customer service team did their best to rectify the situation although plans had to be adjusted more than once, accounting for the loss of one star.
Coffee table
The coffee table is very very good quality and arrived in good order and on-time.
Items delivered
The company delivered when most bigger companies refuse to deliver to Northern Ireland .
Waited for months and then the wrong…
Waited for months and then the wrong item and had to wait for it to be picked up and the correct one delivered. Waiting time from order to delivery is too long
I bought a Laura Ashley Garret set of…
I bought a Laura Ashley Garret set of drawers. Although there was a long wait, I was warned of this and kept informed. They arrived in perfect condition and I am extremely pleased with them.
Excellent service
I love it but….disappointed
I love it, but, the mechanism is noisy and the plastic it’s made from is cheap looking, we’re paying for the name obviously, I honestly don’t think it’s worth £70. Plumretrail customer service are fantastic though!! Super fast delivery! Thanks guys!! ⭐️⭐️⭐️⭐️⭐️
Good speedy service From ordering to…
Good speedy service From ordering to delivery less than 24hours ! But it would have been more helpful if the garden centre where I bought the candles had sold the remote control as well
Delivery is excellent, ordered late in the evening and was delivered the next day amazing
Amazing company fast delivery good product would definitely order from them again
Very good company with fadt delivery.
Very good company with fadt delivery.
Lovely diffusers best I have had
Great service from Plum Retail
Great service from Plum Retail & delivery was super quick too. Thank you
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