First, rug better than described. Combination of various shades of blue is exceptional. Gorgeous rug. Ships as promised, arrives on time. Great value for the price. Love it.
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Lisez les avis des autres
Fortunately you were able to get both rugs to me ahead of my scheduled floor replacement which meant they were available to be put down as the installers completed their work. When I emailed to inquir... Voir plus
L'entreprise a répondu
PlushRugs had exactly the rug and runner I wanted for my client and at a terrific price. I also needed additional customer service support, and the assistance I received was courteous, kind, and effic... Voir plus
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The rug ordered from the pictures on the site arrived and was completely different from the actual rug received. I reached out to customer service and after explaining the situation I was informed,... Voir plus
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À propos de l'entreprise
- Magasin de tapis
- aussi dans
- Magasin de moquette
À propos de PlushRugs
Écrit par l'entreprise
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.
Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
Coordonnées de contact
644 Locust St, 66044, Lawrence, Etats-Unis
- (800) 239-9892
- info@plushrugs.com
- plushrugs.com
4,5
Excellent
700 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Quick shipping and best pricing I could…
Quick shipping and best pricing I could find even with a trade account
8 mai 2026
Rug sample
You were one of the few companies that offered rug samples and it arrived within 4 days of placing order.
11 mai 2026
Réponse de PlushRugs
Thanks for leaving us a review Sheila, I'm happy you were able to find the rug sample you needed!
- The PlushRugs Team
Réponse de PlushRugs
Thank you Lynn, we're so thankful to have you as a customer!
- The PlushRugs Team
Beautiful rug and very soft
4 mai 2026
Réponse de PlushRugs
Thank you for taking a moment to leave us a review Susie!
- The PlushRugs Team
Extremely disappointed in the plushness…
Extremely disappointed in the plushness of the rug, even my dog was not happy to lay at the front door to chew on his bone, something he has done for years. Ended up putting my old rug back down and delegating the new one to the basement doors.
Too, I feel it was very overpriced for what I received. However, on a high note, it was delivered quickly.
3 mai 2026
Réponse de PlushRugs
Hello Phyllis,
I'm so sorry to hear you were not pleased with the rug you ordered. With rugs coming in all shapes and sizes, the thickness of the rug can certainly play a big part in the overall softness of the rug.
I'm going to notify one of our managers to touch base with you via email to gather some additional details from you.
- The PlushRugs Team
Still haven’t seen rug I ordered
3 mai 2026
Réponse de PlushRugs
Hey Jerry,
Thank you for taking a moment to leave us a review. I apologize for any confusion on our end, however I show here that you requested a cancellation of your order for a full refund. It appears the cancellation has already been confirmed and the refund issued as well.
Please reach out if there's anything else we can assist you with.
- The PlushRugs Team
Réponse de PlushRugs
Thanks for leaving us a review Sandra, we're glad to hear you love your new rug!
- The PlushRugs Team
Great service
Great service - rug is just as expected. Great quality, price and delivery.
25 avril 2026
Réponse de PlushRugs
Thanks for the review Robert!
- The PlushRugs Team
Delivery was fast and efficient and the…
Delivery was fast and efficient and the rug is beautiful
27 avril 2026
Réponse de PlushRugs
Thank you for leaving us a review and we're thrilled to hear you love your new rug!
- The PlushRugs Team
Réponse de PlushRugs
Thank you for taking a moment out of your day to leave us a review Roni. I'm happy to hear our returns process was easy and made for a good experience!
- The PlushRugs Team
This rug STINKS like mold
This rug STINKS like mold, and is so rough. The color was darker than pictured too. Sending back. Low quality.
21 avril 2026
Réponse de PlushRugs
I'm so sorry to hear your new rug arrived in this condition Cheryl, that is certainly not what we would have expected to hear. I will have one of our order specialists get in touch with you right away to help get this resolved.
- The PlushRugs Team
Réponse de PlushRugs
Thanks for leaving us a review Kathy! I know Amber will be so happy to see this shout out as well.
- The PlushRugs Team
Although I have not installed my…
I thought I have not installed my carpets yet, I am very pleased with the order and delivery process.
19 avril 2026
Lovely product, terrible communication.
The product was gorgeous and customer service was prompt. The delivery process was cumbersome and resulted in multiple days of missed work due to miscommunications on their part despite the multiple phone calls I made. My product was delivery elsewhere on the first attempt (odd since you had to sign for the delivery). Three months later, I received my product.
13 février 2026
Réponse de PlushRugs
Hey Stephanie, I appreciate you sharing this—glad the product itself hit the mark, but the delivery experience clearly missed it. The miscommunication and especially the initial misdelivery shouldn’t have happened, and we understand how frustrating that was with the time you had to take off. We’re actively working with our delivery partners to improve scheduling and communication so this doesn’t happen again.
If there's anything else we can do to help you, please let us know.
-The PlushRugs Team
Great experience!
Delivery was faster than expected. The colors were exactly as pictured and it brightened my room!
15 avril 2026
Réponse de PlushRugs
Thank you for taking a moment to leave us a review Linda, we're so glad you love your new rug!
- The PlushRugs Team
Beautiful Oriental Rug
I loved my current rug that I purchased along with a beautiful dining room set from a quality furniture store about 15 years ago. It was getting a faded & stretched a bit, so I searched for one identical to it & found it here. It seems to be of the same good quality & I love it! Marilyn M.
25 mars 2026
Réponse de PlushRugs
So glad to hear we had the rug you were looking for and it was able to replace your old one!
Thank you for taking a moment to leave us a review Terry, please let us know anytime you're on the hunt for another rug.
- The PlushRugs Team
Great site to order from
Plush rugs is now my “Go To” site for rugs. This site offered the best cost on the rug I wanted by several hundred dollars. And to the shipping was super fast. I ordered my rug on a Thursday and it unexpectedly showed up on Saturday. Can I tell you that was the best surprise? And the rug was great quality which was double wrapped for protection.
9 avril 2026
Réponse de PlushRugs
Thank you so much for the compliments, we're happy you found us! Let us know if we can ever assist down the road.
- The PlushRugs Team
This rug was made so well
This rug was made so well. I absolutely love it. The delivery was fast and freeship. Thank you
6 avril 2026
Réponse de PlushRugs
Thank you for leaving us a review Rochelle!
- The PlushRugs Team
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