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Noté 1 sur 5 étoiles

Nach einer Systemumstellung in Rotterdam wurden wir auf ein neues Datum umgebucht. Am Hafen verlangte man eine Nachzahlung für eine bessere Kabine von 90.- Euro. Beim Check In sagte man uns, diese Kab... Voir plus

Noté 1 sur 5 étoiles

Prime example of no regard for Covid precautions on Cairnryan / Larne crossing. Clearly loaded to normal capacity with no way of social distancing anywhere other than outside in the chilly winds. Hu... Voir plus

Noté 1 sur 5 étoiles

Bunch of illegal Immigrant nips working on this boat wat da fook can't even speak proper English after U lot sack the real English workers use lot use this bunch of morons and the food is a rip off an... Voir plus

Noté 1 sur 5 étoiles

No morals or loyalties. Shame on you . Replacing hard working good people with cheap , inexperienced staff . Customer suffer with poorer less experienced staff . Your loyal staff suffer with job loss... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

204 avis

5 étoiles
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1 étoile

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1,7

Tous les avis

(204)

2 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

No morals or loyalties

No morals or loyalties. Shame on you . Replacing hard working good people with cheap , inexperienced staff . Customer suffer with poorer less experienced staff . Your loyal staff suffer with job loss . Shame on you . Handled so badly. You must use the same advisers as Vladimir Putin

17 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Absolutely shocking behaviour

Absolutely shocking behaviour. These employees made you money and provided the service you run. You have LOST my business from here on in. Bunch of scumbags

17 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Awful company

Awful company , completely unethical and untrustworthy. Have used them many times in the past but will never use them again.

17 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Avoid, Avoid and Avoid

Unethical company, cancelled our travel plans in order to sack your workforce on the spot, and replace them with agency staff. I can't believe you can do this! A short disruption may be an understatement I feel. You should be ashamed to do things like this. I will be boycotting you from now on.

17 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Shocking Company

Shocking Company, Fire All UK staff and remove from boats in Handcuffs.. Owned by Russian Oligarchs.. BOYCOTT BOYCOTT BOYCOTT

17 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Scumbags

Scumbags. Owned by DP World, Dubai based company, in the UAE, where stoning women to death is accepted. DP world have decided to sack ferry workers to replace with cheaper labour to save a few pennies. Boycott them, forever.

17 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Laughing stock

Zero loyalty to hardworking staff who run this business. Directors should be ashamed of their actions. Company deserves to be dissolved.

17 mars 2022
Avis spontané
Noté 3 sur 5 étoiles

Why is it so difficult to make a booking?

Three stars is an average for "on board" (excellent service) and head office (used to be very good but post-covid it's dismal) and web booking (sack the website designer for making the process so much more difficult than before)

13 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

customer service

Sarah at customer services sorted out my lost e mail record of my booking from 2020 she went to great trouble chasing up different ways of finding my booking and kept me informed of progress. Well done she is a credit to customer services

31 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

I was so impressed by the service on…

I was so impressed by the service on the phone of PO Ferries. I had to change my ferry several times, almost on a daily basis for a week as I tested positive for Covid on my day of departure. They were amazingly helpful every time I called and asked to move to the next day. I just cannot rate them highly enough, this was an extremely stressful time for me and I was so relieved to have their friendly assistance. I will most definitely use them over any other company any time I can. It is worth saying that the staff on the ferries were also incredibly friendly and helpful, it was a delight to travel with them.

8 janvier 2022
Avis spontané
Noté 1 sur 5 étoiles

Absolute garbage website.

Absolute garbage website.

Can't make a booking, website keeps crashing, doesn't update prices, can't enter tesco clubcard vouchers for which you have to ring up. Boats are old and dirty and you are better off going with either DFDS or Irish Ferries.

10 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Travelled from Cairnryan to Larne

Travelled from Cairnryan to Larne. The staff where rude and unhelpful. Compared to Stena Line who we travelled to our destination with, it was night and day. Followed around duty free and made to feel uncomfortable, when items purchased the discount was not well explained. When I questioned and returned items the staff didn't even speak and it seemed like I was a huge inconvenience. I was going to buy other items but due to their lack of care, I decided against it and got a refund on all items. I was only the person in the shop, so I couldn't even use them being busy as an excuse. It was overall poor customer service and it was really disappointing. Had travelled a couple of months before on the same route as this and had a great experience.

6 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Ruined day trip

I booked a day trip saver on Dover-Calais route to travel on December 8th 2021 for £25. now the UK and French governments have introduced testing in both directions it adds approx £130 to the trip. I`ve been using P&O day trips for many years and can`t believe they will not issue a credit note because it was a saver ticket. Merry Christmas P&O, enjoy my money!!!!!!!

6 décembre 2021
Avis spontané

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