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Lisez les avis des autres

Noté 1 sur 5 étoiles

Very disappointed with the service at Pocket Geek Wolverhampton. I took my laptop in on August 3rd for a liquid damage issue affecting the trackpad. I picked it up on the 8th after being told it was... Voir plus

Noté 5 sur 5 étoiles

Our PS5 had a problem - a flat screw which we couldn't remove - so we went in search of a solution. CEX staff were very helpful, but could only offer to send the whole unit off for £100 and 10 days. W... Voir plus

Noté 5 sur 5 étoiles

My phone had shut down and basically died brought it to pocket geek top tates Ave Belfast, Kevin dealt with me . I basically needed new phone Kevin advised me on brands and models and I chose a Samsun... Voir plus

Noté 5 sur 5 étoiles

My old iPhone 11 refused to boot up after a failed attempt by me to update. Calm honest advice was received, pointing out all possible outcomes. Thankfully the phone was restored, including the mo... Voir plus

À propos de l'entreprise

  1. Atelier de réparation de téléphones mobiles
  2. Magasin de téléphonie mobile
  3. Service de réparation d'ordinateurs
  4. Service de réparation de matériel électronique
  5. Service de réparation de téléphones
  6. Service de réparation d'écrans

Écrit par l'entreprise

Pocket Geek Tech Repair is an award-winning tech repair network, operating across the UK. We repair phones, tablets, laptops, wearables and more. We pride ourselves on providing excellent customer service and we never skimp on parts quality, making sure your favourite gadget works like new when we repair it. We are also a trusted seller of certified pre-owned mobile devices. Passionate about connectivity and extending the lifecycle of devices, we prevent mobile phones from going to landfill while offering huge savings to our customers. To find out more, visit our website.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

288 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 14 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(288)

38 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Created further damage

Took my phone in for an insurance repair into the Glasgow store. Whereas they replaced the screen they've left it in a condition which was still faulty and further uses caused further damage. They've accepted no responsibility or responded to a data subject access request.

Avoid the location if you can

23 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

No going back. Unfortunately

Took my iPhone 14 in for a replacement screen last year and was very happy with the service, unfortunately dropped it in some water a few months later and I damaged the microphone while trying to dry out the charging port ( compressed air not a good idea ) prior to this the phone has been water resistant. I then unfortunately dropped it in a puddle about 1/2 the depth of the phone and water got in, called them up as the repair was done about 4weeks prior to this and was met by someone not willing to help or there would be a charge for them to have a look at it. Not willing to pay for them to look at something I feel is their fault, won’t go back and wouldn’t recommend them to anyone else.

5 juillet 2025
Avis spontané
Logo de Pocket Geek Tech Repair

Réponse de Pocket Geek Tech Repair

We're sorry to hear you are unhappy with your service, we do appreciate you taking the time to provide us with feedback.

While our repairs do come with a free warranty, this doesn't cover any accidents or further unrelated damage to your device. Unfortunately this would include both times it was dropped in water.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Staff very friendly, helpful and polite. Replaced my phone screen and fix all problems with the phone. Highly recommended.

5 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

5 ⭐️ service

I went to the Romford branch. The gentleman. the counter was very kind and welcoming. 10 out of 10 experience. ☺️☺️

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Just had my s21 ultra cleaned by Jordan…

Just had my s21 ultra cleaned by Jordan in the Halifax store. Absolutely top bloke no messing about trying to sell anything fixed the phone in 5 to 10 minutes absolutely brilliant experience. Highly recommend. 10 out of 10.

7 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Ali in the Glasgow St enochs store

Ali in the Glasgow St enochs store. He was a ray of sunshine over the phone and an absolute gentleman in person. I would come back here just for him. I found his manner and customer service impeccable and asked if he was the manager. I was very surprised to hear he wasn't. He is an amazing ambassador to your brand!

Thank you Ali ❤️

22 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

High praise for the guys at Colchester

Highest praise for the guys at Pocket Geek Colchester. I've been there before and I was right to return. I needed a new battery for my iPhone and also a power bank to keep me connected while I'm abroad. Super fast service – they said up to two hours for battery replacement but did it in 25 minutes! My cracked screen posed a risk but careful handling meant it didn't break and will last a bit longer :). The guys were very friendly and I'm so happy with the speed and quality of service.

23 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Free advice

Ecclesall Road Sheffield diagnosed the problem with my mobile phone within a few minutes of me entering the shop. On this occasion there was no charge. Thank you

17 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Service from Pocket Geeks (Surrey Quays Branch)!

I recently had my broken phone repaired by Pocket Geeks (Surrey Quays) and the entire experience was flawless. From the moment I booked the repair to receiving my phone back the next day, everything was handled with true professionalism.

The phone was collected and delivered to my home by Courtney, who was fantastic — friendly, professional, and clearly explained the entire repair process. He made everything simple and stress-free.

Communication throughout was excellent, and when a minor issue came up after the initial repair, Pocket Geeks resolved it quickly and professionally without any fuss. That kind of follow-up support really makes a difference.

I’m extremely satisfied with the service and wouldn’t hesitate to recommend Pocket Geeks Surrey Quays to anyone needing a fast, reliable phone repair. Top-notch service all around!

15 mai 2025
Avis spontané

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