Nice design and shine
Nice design and shine, just wish the packaging felt a bit more premium
4 juin 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
We believe every piece of jewelry should tell a story. Through exceptional craftsmanship, thoughtful design, and dedicated customer care, we create meaningful jewelry that helps our clients celebrate their most treasured moments and express their unique journeys.
Coordonnées de contact
Etats-Unis
- support@poetrobson.com
- poetrobson.com
4,1
Bien
14 avis
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The ring is beautiful but shipping took…
The ring is beautiful but shipping took a bit longer than expected
4 juin 2026
Avis spontané
Very elegant and well made
Very elegant and well made, exceeded my expectations
15 mai 2026
Avis spontané
Réponse de Poetrobson
Thank You Preston, For the lovely review. We are glad that you loved the piece
Good experience overall
Good experience overall, just took some time to arrive.
12 juin 2026
Avis spontané
Réponse de Poetrobson
Thank You Lance, For the lovely review. We are glad that you loved the piece. We really apologies for the unexpected delay.
Customer service was very responsive…
Customer service was very responsive and helpful throughout
5 mai 2026
Avis spontané
Réponse de Poetrobson
Thank You Maya, For the lovely review. We are glad that you loved the piece
Réponse de Poetrobson
Thank you for sharing your feedback Mary. We're sorry to hear that the sparkle did not meet your expectations.
Our team has already reached out to you regarding a possible remake, as we want to ensure you're completely happy with your piece. Customer satisfaction is very important to us, and we'd love the opportunity to make this right for you.
We appreciate your feedback and look forward to hearing from you.
Looks exactly like the pictures
Looks exactly like the pictures, very impressed
2 mai 2026
Avis spontané
Réponse de Poetrobson
Thank You Sierra, For the lovely review. We are glad that you loved the piece
I was a little nervous ordering online…
I was a little nervous ordering online but it turned out perfect
1 mai 2026
Avis spontané
Réponse de Poetrobson
Thank You Sierra, For the lovely review. We are glad that you loved the piece
Really happy with the purchase
Really happy with the purchase, great quality and fast delivery.
8 mai 2026
Avis spontané
Réponse de Poetrobson
Thank You Tina, For the lovely review. We are glad that you loved the piece
Absolutely love my ring
Absolutely love my ring, it looks even better in person than online
19 mai 2026
Avis spontané
Réponse de Poetrobson
Thank You Evann, For the lovely review. We are glad that you loved the piece
I ordered a ring from them
I ordered a ring from them, though i liked the design but the packaging was a bit not as per my expectations. If you are planning to gift or have a surprise idea, please consider discussing with them for the packaging. Otherwise ring was as show on the images and the support team is absolutely great in their work. Thank you for the support and a beautiful piece.
10 mars 2026
Avis spontané
Réponse de Poetrobson
Thank you for taking the time to share your experience with us. We're delighted to hear that you loved the ring and that our support team was able to assist you throughout the process.
At the same time, we're sincerely sorry that the packaging did not meet your expectations. We understand that presentation can be an important part of the experience, especially when a piece is intended as a gift or surprise.
We truly value every review and piece of feedback we receive, and your comments have been noted. We take customer feedback seriously and will be reviewing our packaging experience internally to identify areas where we can improve.
Thank you again for your kind words, your support, and for choosing us. It was our pleasure to create this special piece for you, and we hope to serve you again in the future.
Poet Robson made my engagement proposal
Poet Robson made my engagement proposal unforgettable. The hidden halo ring I picked is absolutely stunning, and the craftsmanship is exceptional. Every detail feels personal and thoughtful.
5 janvier 2026
Avis spontané
Réponse de Poetrobson
Thank You Jhony, For the lovely review. We are glad that you loved the piece
The engagement ring is beautiful
The engagement ring is beautiful, no doubt about it. However, you almost ruined the entire surprise by blasting me with ads everywhere—texts, emails, Facebook, Reddit—before I even had the chance to propose. You really should make an exception in cases like this. Maybe ask the buyer of an engagement ring when they plan to propose so you can hold off on targeted ads until afterward.
If she had seen those ads, I would have been absolutely enraged. It would’ve spoiled a moment I worked hard to plan. The ring is amazing, but this part of the experience was extremely stressful.
18 janvier 2026
Avis spontané
Réponse de Poetrobson
Thank you for your honest feedback and for your kind words about the ring, we're truly delighted to hear that you loved it.
At the same time, we sincerely apologize for the stress and frustration caused by our advertising. We completely understand how important a proposal is and how disappointing it would have been if the surprise had been spoiled. Your concerns are absolutely valid, and we're very sorry that this impacted your experience.
We truly appreciate you bringing this to our attention. We will take this feedback seriously and discuss it internally so we can improve our processes and be more mindful of special moments like engagement proposals in the future.
Thank you again for choosing us to be part of such an important milestone. We wish you both a lifetime of happiness together and appreciate you taking the time to share your experience with us.
I bought an engagement ring from Poet
I bought an engagement ring from Poet Robson for my now fiancee, and I was very happy with the experience. The ring itself was priced very affordably compared to others on the market.
3 janvier 2026
Avis spontané
Réponse de Poetrobson
Thank You Julian, For the lovely review. We are glad that you loved the piece
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