Unable to comment on a successful claim, as still in process. But have been kept upto date with progress via emails explaining where at etc. Easy at start to fill out questionnaire/online forms. Will... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
UPDATED REVIEW … I’ve contacted pogust numerous times via email to not one reply .. I’ve rang again to no reply. I cancelled my claims months and months ago because nobody was replying to me but yet... Voir plus
L'entreprise a répondu
my diesel claim people have kept me informed every step of the way, and took great pains to explain what was happening in clear English. I was unsure about this clam at the beginning, but coupled... Voir plus
L'entreprise a répondu
In spite of being invited to other claim companies, I have stuck with Pogust Goodhead. I am now getting dispondent and don't think my compensation will ever come through. While I appreciate litigation... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Cabinet d'avocats
- aussi dans
- Services juridiques
À propos de Pogust Goodhead
Écrit par l'entreprise
Pogust Goodhead is a global law firm that is passionate about getting access to justice for the victims of wrongdoing by large corporations.
We specialise in large scale group litigation/class action claims against organisations that mistreat, mislead, or injure people.
Our mission is to become the world's leading plaintiffs' firm fighting cases and causes which have the power to improve the lives of tens of millions of people.
Formed in 2018, we represent a diverse range of clients against multinational corporations, governments, and institutions around the world.
The firm has already secured several landmark rulings to its name and has struck the largest ever litigation funding deal for a UK claimant law firm.
In 2022, Pogust Goodhead achieved three rankings in Chambers. The firm achieved Band 1 for Claimant Group Litigation, Band 2 for Environment, and the Spotlight Position for International Human Rights Law. Alongside this, Pogust Goodhead also achieved a Legal 500 ranking for Environment and was inducted into the Legal 500's inaugural United Kingdom Green Guide 2022.
Coordonnées de contact
Chancery House, 53-64 Chancery Lane, WC2A 1QS , London, Royaume-Uni
- clientcare@pogustgoodhead.com
- pogustgoodhead.com
3,9
Bien
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
For nearly a month
For nearly a month, more than 30 employees have been waiting for an official position from the company regarding my professional situation. During this period, I have sought contact several times, but so far I have not received any response or clarification.
In addition to the lack of communication, I still haven't received my last salary payment, which has caused anxiety and insecurity. As a pregnant woman, I find myself at a time that demands stability, planning, and peace of mind, especially due to the responsibilities that come with the arrival of a child.
Given this scenario, I expect the company to make a statement and take the necessary measures to regularize the situation, fulfilling its obligations and showing the respect that every worker deserves.
I believe that dialogue, transparency, and responsibility are fundamental in any professional relationship.
11 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Thank you for making contact.
We appreciate that recent developments have caused concern and uncertainty, and we understand why many people are seeking clarity.
Whilst we are not able to comment on individual situations or matters that are currently under review, we recognise the challenges that uncertainty can create. We remain committed to communicating openly where appropriate and will provide further updates if and when we are in a position to do so.
Thank you for your patience and understanding.
Pogust Goodhead
My claim began in February 2023
My claim began in February 2023, I have had 10 emails in total no telephone conversations and the claim seems to be taking forever. I think I picked the wrong company to do my diesel claim. Would not recommend this company.
11 juin 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Kat,
Thank you for taking the time to share your feedback. We are sorry to hear that you are disappointed with the progress of your claim.
Group Litigation cases, such as diesel emissions claims, are complex and can take several years to conclude. Unfortunately, the overall timeline is largely determined by the Court's timetable and legal process, rather than by any individual law firm.
We have provided regular updates throughout the progression of the case to keep our clients informed of key developments. However, we understand that the length of the process can be frustrating.
If you would like to discuss your concerns in more detail, please contact us via email at email@mydieselclaim.com or by using the contact form on our website. A member of our team will be happy to review your case and speak with you directly.
Thank you again for your feedback.
Pogust Goodhead
I am unable to contact pogust Goodhead…
I am unable to contact pogust Goodhead by telephone.to discuss my claim.its been 4 yrs to my diesel claim .keep telling me my claim in process / not very happy with the results.the phone number is unobtainable unfortunately.
8 juin 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Antony Vonkalasson,
Thank you for sharing your concerns about the difficulty you've had in reaching us and the status of your claim. We understand that you would like to speak with us over the phone. A member of our team will review the progress of your claim and provide you with a more satisfactory update as soon as possible.
In the meantime, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Réponse de Pogust Goodhead
Dear David Oliver,
We are happy to hear you are happy with the progress of your claim so far. We will continue to keep you updated as the claim progresseses.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Pogust Goodhead
I have been informed all the way and happy with the way things are going. Great service.
28 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Sarah,
We are happy to hear that you are pleased with our service and communication so far. Thank you for your feedback!
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
You promised just supply reg and…
You promised just supply reg and purchase date you then asked for more and more information and are still asking either get it done or forget it Ime fed up with it
26 septembre 2025
Avis spontané
Réponse de Pogust Goodhead
Dear Jamie Giles,
We appreciate you sharing your experience with us. We apologise for any frustration caused by our requests for information. In large-scale litigations, the information needed can change throughout the process, which is why we must request certain details from our clients. However, at this point, it appears we have everything we need from you to continue progressing your claim. We will continue to keep you updated as the claim progresses.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Clear up to date experience.
I have been kept up to date at all stages of the submissions. Thank you very much.
25 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Eric Akers,
We're glad to hear we kept you informed throughout the process so far and will continue to do so. Thank you for your feedback!
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
The did their very best
Regular updates: clear messaging: positive outlook but not delusional: happy to be onboard: looking forward to the adjudication no matter the outcome, they did their very best: Thank you
24 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Bill Russell,
We appreciate your kind words and are glad to know you feel well-informed and positive about the case as it progresses.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Perfect for Diesel claims.
I am very pleased with the service I have received from Pogust Goodhead.
They have kept me very well informed with updates, and when I had a query there was always someone who could answer my question.
Please keep up the good work. THANK YOU.
24 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Jacqueline,
We are pleased to hear about your positive experience with us so far. It is great to know that our updates and support met your expectations. Thank you for your feedback!
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Lack of contact
Can never get anyone to speak to to discuss the claim updates in writing only gloss over progress which is demeaning towards a client leaving you feeling disregarded
23 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Alan Levy,
We apologise for the inconvenience you're experiencing in obtaining verbal updates on your claim. Given the high volume of clients involved, we find that emailing is the most efficient way to provide updates. However, we understand that sometimes a phone conversation may be necessary. We will review your file, and a member of our team will reach out to you as soon as possible to address your question.
Pogust Goodhead
It’s a complex handling situation…
It’s a complex handling situation although it’s been made as simple for customers as possible. I’m particularly grateful and pleased with the regular communications to keep me updated.
23 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Mitchell,
We're glad to hear our communication so far has been appreciated. Thank you for your feedback!
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
We have been kept informed of progress…
We have been kept informed of progress in this case ever since the claim was first made.
It has kept us engaged in the process throughout.
22 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Robert Thompson,
We are glad to hear that our regular updates kept you engaged throughout the process so far. Thank you for your kind feedback.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Positive & regular communication updates
Positive in that I receive regular email updates when there is progress/something meaningful to report about this action.
22 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Ian Cork,
We're glad to hear our regular email updates are helpful and keep you informed about the progress of your claim so far. Thank you for your positive feedback!
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Very disappointing
Very disappointing, my claim has dragged on for upto THREE YEARS !! Ridiculous promise the world deliver nothing!
22 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Craig Brown,
We are sorry to hear that you are disappointed with the length of time your claim has taken. Group Litigation is often complex and can take several years to progress through the Courts, particularly where there are large volumes of evidence, multiple parties, and Court-managed timetables involved.
As an SRA-regulated law firm, we remain committed to progressing claims responsibly and in the best interests of our clients. While we understand the frustration caused by delays, these matters are ultimately subject to legal processes and Court directions that are outside of our control.
We continue to work hard on behalf of our clients and remain focused on preparing for the next stages of the Litigation as scheduled by the Court.
Pogust Goodhead
Communication has been top notch
Communication has been top notch. We have been told every time there has been a development intros long drawn out process.
21 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Steve Peaks,
We appreciate you acknowledging our communication efforts. We aim to keep everyone informed throughout the process and will continue to do so as things progress. Thank you for your feedback.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Complete time wasting scam
22 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Damian Cusack,
We are sorry to hear that you feel this way. As an SRA-regulated law firm, we are committed to acting in the best interests of our clients and progressing claims responsibly and transparently.
We have successfully represented clients in a number of major Group Litigation, including medical product claims, the VW1 emissions Litigation, the British Airways data breach case, and others.
Group Litigation is often complex and can take time to progress through the Court process, particularly where large numbers of claimants and extensive evidence are involved. We continue to work hard on behalf of our clients and are currently preparing for the next stage of proceedings in accordance with the Court’s timetable.
We appreciate that legal proceedings can feel lengthy and frustrating at times, but we remain committed to achieving the best possible outcome for our clients.
Pogust Goodhead
Réponse de Pogust Goodhead
Dear Donna,
We are glad you are happy with our updates on the case. We appreciate your feedback.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Most helpful in an area I would have no…
Most helpful in an area I would have no knowledge of.
15 janvier 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Brian Bassett,
We are glad we could assist you in an unfamiliar area. We will continue to keep you updated as the case progresses.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Great company with Great Communication
Great company with Great Communication
22 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Patricia Thurley,
We're glad to hear you had a great experience with our communication! Thank you for your feedback.
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
Excellent Service
Excellent service, always kept informed of progress and all information is visible on progress.
22 mai 2026
Avis spontané
Réponse de Pogust Goodhead
Dear Rezap JT,
We're glad to hear you have appreciated our service and clear communication so far. Thank you for your positive feedback!
As always, if you have any questions or would like to chat with us about your claim at any time, please feel free to contact us at email@mydieselclaim.com.
Pogust Goodhead
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.