The belt is fabulous, but the wrong size....... your lack of service in returning refunding and reordering is extremely poor. sorry I want to reorder asap!!! but !!!!
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Lisez les avis des autres
I would definitely recommend purchasing from Polo By Carlos Diaz! I was very kindly gifted one of their polo belts after winning a giveaway and it arrived only a couple days after ordering! The belt i... Voir plus
I’ve given two stars because the dog collar and belts I ordered were great. However, the customer service has been extremely poor. I need to return one of the belts, but all of my emails have b... Voir plus
L'entreprise a répondu
I purchased this belt as a gift which happened to be in the regimental colours of the recipients regiment. It arrived in 24 hours, was well packaged and an unexpected gift of a matching key fob was in... Voir plus
À propos de l'entreprise
- Magasin de maroquinerie
- aussi dans
- Animalerie
- Magasin de vêtements
- Magasin de vêtements pour enfants
- Sellerie-bourrellerie
Écrit par l'entreprise
Polo By Carlos Diaz offers the largest range of polo designs in the world. With over 300 designs, we have something special for everyone. From matching polo belts for adults and kids to polo collars & leads for your dogs and cats and even horse browbands! Our luxury goods make fantastic gifts for absolutely everyone, be it a Birthday, Christmas, an Anniversary or Valentine's Day!
Coordonnées de contact
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Royaume-Uni
- sales@polobycarlosdiaz.com
- polobycarlosdiaz.com
3,3
Moyen
35 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer service terrible
I bought a belt as a present and it broke within months. I eventually got a response from customer service after many threats and emails. The belt was replaced but again it broke within weeks. I emailed again and after several weeks received a reply. They wanted photos which I supplied and a sent a video as they wanted to see their label which the belt didn’t have. I have not heard from the company again after 2 weeks. Terrible customer service. Do not buy anything from this company
17 septembre 2022
Avis spontané
Great product!
I bought one few weeks ago for my parent. She loves it. Perfect size guide, not a problem at all. Arrived perfectly on time. Nice envelope.
Definitely recommended!
4 août 2022
really great kids belts
really great belt, the kids look really smart and my wife was pleased as well.
21 juillet 2022
A well received gift!
I purchased this belt as a gift which happened to be in the regimental colours of the recipients regiment. It arrived in 24 hours, was well packaged and an unexpected gift of a matching key fob was included. He was thrilled with the present and has been wearing it every time I have seen him since! Happy days ☺️
22 avril 2022
Excellent service and gorgeous belts
Excellent service and gorgeous belts. Thank you.
30 décembre 2021
Very quick delivery and excellent…
Very quick delivery and excellent communication when I needed to return the item due to me ordering the wrong size. A replacement in the correct size was dispatched and received very efficiently. Excellent service.
18 septembre 2021
These are lovely belts
These are lovely belts. I have bought another as lost weight and given the bigger one to my son. Very good quality leather
11 septembre 2021
Order was easy to make
Order was easy to make, fast delivery, perfect fit and amazing quality! Looks gorgeous too, I love it!
10 septembre 2021
100% recommend
I won a beautiful belt from polos by Carlos Diaz in a giveaway and I’m absolutely in love! They are such incredible quality with brilliant colour choices aswell as lots of sizes to choose from. I wear mine everyday and it’s absolutely perfect, I 100% recommended this company. :)
12 juin 2021
Avis spontané
I would definitely recommend purchasing…
I would definitely recommend purchasing from Polo By Carlos Diaz! I was very kindly gifted one of their polo belts after winning a giveaway and it arrived only a couple days after ordering! The belt itself is such high quality, there are so many styles and colour combinations so it’s pretty much guaranteed that you will find a belt you love!
7 juin 2021
Avis spontané
highly recommend
Product was easy to order and arrived on time. I'm also very impressed with the quality!!
6 juin 2021
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