Ponoma Avis 

123
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The customer service was superb! I ordered a sample for color matching, and it arrived quickly. I emailed customer service with a question, and they responded within a couple of hours. The item was pa... Voir plus

Noté 5 sur 5 étoiles

Ponoma Steel has wide range of options, styles, and colors. We placed a special order with 2" radius curved corners which came well packed and on time. It installed in minutes for me (experienced home... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

These shelves are terrific. Well worth the price. Great workmanship, very timely and efficient arrival, and packaged with such care! Thank you.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ponoma was one of few companies to offer a stainless steel half-circle mantel. Exactly what I wanted for my newly remodeled fireplace. It’s exactly what I pictured. I wish I had ordered it with mor... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de design et de décor intérieur
  3. Magasin de mobilier de jardin
  4. Magasin d'ameublement d'extérieur
  5. Sculpture
  6. Magasin d'étagères

À propos de Ponoma

Écrit par l'entreprise

★ Free Worldwide Shipping on All Orders ★ Duties & Taxes Included ★ Hassle-Free Returns: Enjoy a 30-day Return Policy—we stand behind our product quality! ★

Premium Stainless Steel Furniture and Sculptures from Danville, IL United States


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

123 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(123)

5 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Looks great

Looks great. Sturdy. Unfortunately one of the screws broke in the sleeve. Stainless can be brittle. Trying to work around it.

9 juin 2026
Logo de Ponoma

Réponse de Ponoma

Hello, Charles, could you please send a photo at order@ponomasteel.com -our team will help you resolve the issue with the small screw.

Noté 5 sur 5 étoiles

The customer service was superb

The customer service was superb! I ordered a sample for color matching, and it arrived quickly. I emailed customer service with a question, and they responded within a couple of hours. The item was packaged well and I love it.

26 mai 2026
Noté 5 sur 5 étoiles

These shelves are terrific

These shelves are terrific. Well worth the price. Great workmanship, very timely and efficient arrival, and packaged with such care! Thank you.

27 mai 2026
Logo de Ponoma

Réponse de Ponoma

Thank you for your time and this feedback.

Noté 5 sur 5 étoiles

Fast chat response service that helped…

Fast chat response service that helped with preorder. Quick delivery, easy installation and beautiful product! Definitely will order again from Ponoma Steel, have told friends and family where I got my stainless steel shelves.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful stainless steel semi-circle mantel

Ponoma was one of few companies to offer a stainless steel half-circle mantel. Exactly what I wanted for my newly remodeled fireplace. It’s exactly what I pictured. I wish I had ordered it with more distance from front to back at its maximum depth. The outside ends are narrow, in keeping with the perfect half-circle… so the useable surface is limited. But the mantle itself is beautiful.

16 juillet 2025
Logo de Ponoma

Réponse de Ponoma

Thank you, Tracy, for your feedback

Noté 5 sur 5 étoiles

Fantastic and Beautiful!

Reasonable price, fast and very secure shipping! Metallic gold mantle came in a wood crate so there was no damage. Very easy to install.

9 juin 2025
Noté 5 sur 5 étoiles

It sounds like you're reviewing a…

It sounds like you're reviewing a product, possibly a mantle or surround for a fireplace and TV setup. I can understand how frustrating it can be when parts don't line up as expected, especially when there's an added cost for painting. Self-tapping sheet metal screws could definitely be a good fix in that situation, as they would make installation smoother and save time.

It's great to hear, though, that despite the installation issues, the product delivered the look and protection you were after! Do you think the product’s benefits outweigh the installation hurdles

24 février 2025
Avis spontané
Logo de Ponoma

Réponse de Ponoma

Hello David,

Thank you for your review.
I'm glad you like our products.
In most cases, installing our shelves is a very simple process, but due to the abundance of options and differences in the structure of the walls and wall coverings, the installer has to solve additional problems, which are discussed on our website here:

https://ponomasteel.com/pages/how-to-install-floating-shelf-countertop-and-how-much-weight-can-the-ponoma-shelf-hold

Sometimes there may be questions that require joint discussion - do not hesitate to contact us if you have difficulties installing our shelves - we are always in touch and respond quickly.


Best regards,
Uri

Noté 5 sur 5 étoiles

5 stars plus!!!

I already left a 5-star plus review on Google. I am happy to leave another one here. I initially balked at paying for the Ponoma experience, and looked around for a less-expensive product. Couldn't find another with such stellar ratings. Bit the bullet, purchased a mantel to protect our TV from our unvented gas fireplace below. Fantastic product!!! Installation was relatively easy. Construction is first rate. And the functionality is remarkable! Our TV no longer overheats! Equally fantastic was the support we received from Uri at Ponoma regarding the best placement of our mantel. Exceptional experience!!!!!!

9 janvier 2025
Noté 5 sur 5 étoiles

Look no further!!!

We absolutely love our custom stainless steel shelves! They have completed our kitchen. The shelves were really well packaged. We did have our carpenter install them so I can't attest to the ease of install but he didn't have anything negative to say. They are very sturdy! Highly recommend!

9 février 2024
Logo de Ponoma

Réponse de Ponoma

❤️

Noté 5 sur 5 étoiles

They made exactly what I was looking…

They made exactly what I was looking for. I wanted the legs in a particular place but the engineering of that would have made it dangerous and they communicated that immediately. They told me where I could place them and it turned out great. It's a beautiful table that we couldn't be more happy with.
It shipped when they said it would ship too!

6 septembre 2024
Logo de Ponoma

Réponse de Ponoma

Hi Alicia, that's great to hear. Thanks for the feedback. Feel free to email us a photo of your 84"x35"xh.30" (2" thick) Ponoma table with X-shaped legs. We'll publish it in our Gallery. Our other customers will appreciate it because they only see tables with U-shaped legs on our website. 😋

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus