Porter London Avis 

They can for starters not pretent they are in London but originate in China. Secondly they can put clearly labelled specific measurements on cm or inches where they can easily be found and seen by customers and lastly they can refrain from putting up FAKE TRUSTPILOT postings and instead post the ones seen here! Any amount of trust will bring these vile scammers to their knees.

Spent £45.99 on boots . They look cheap and definitely not worth the price. Took around 2 weeks to arrive. Emailed to ask for a refund and was offered 20% of my money back or if I buy another pair it'll cost me £9 . To save co2 emissions and the environment apparently. Why would I keep a pair of boots that are no good to me and spend money on another pair that are likely to be awful quality. Definitely not for refunding me. Don't waste you're well earned cash. Wish I'd looked at reviews first!Good morning Jeannie,

Thank you for reaching out about returning the AVANI Ankle Boots from your recent order #1756. I completely understand personal issues can impact these decisions.

Before you proceed with the return, I'd like to offer you a couple of alternatives that might be more convenient. You have the option to exchange the boots for a different size or another product for a small fee of £9.90 per item, or keep the boots and receive a 20% partial refund. Either choice supports a reduction in CO2 emissions and packaging waste, which we're passionate about at PORTER London.

Please be aware that we don't provide return labels, so if you decide to send the boots back, the shipping cost would need to be covered on your end.

Let me know how you'd like to proceed or if you have any other questions—I’m here to help!

Warm regards,

Annie R.
Customer Service Team
PORTER London
This is their email to me

Disappointing. Instead of knitted sweater got printed low quality long sleeve t-shirt. The website makes it looks like a UK-based business with trustpilot rating of 4.5, offering free delivery within UK and 30 days free return. However, the shipment is from China not within UK. Trying to return the item and I was offered 20% back without shipping the item or to pay extra £9.90 and order different product. Waiting for the response to my request of free return label and full refund as promised…

DO NOT BUY FROM HERE. SHOCKING QUALITY. FALSE ADVERTISING. FALSE DESCRIPTIONS. NO RETURNS POLICY. HAD TO QUOTE CONSUMER RIGHTS TO MAKE A RETURN AND PAY OVER £30 TO RETURN TO CHINA. DISGUSTING.
Brought what is described as KNITTED jumper with REINFORCED elbow pads to get some cheap t-shirt material PRINTED with a knitted pattern and elbow pads. NOT AS DESCRIBED. ALL REVIEWS ON THE WEBSITE I BELIEVE ARE FAKE. AVOID AT ALL COST.

SCAM SCAM SCAM AVOID
ALSO TRADING AS
CLARE LONDON
HARPER LONDON
LUNAE LONDON
MAYFAIR LONDON
AETHER LONDON
MINT LONDON
MAYFAIR FASHION
DESTINY FASHION

Only give one star as could not gie 0 do not buy from theses says london uk based ' trust me there not there from China and there the worst clothing I have ever had totally not what they look like from website avoid, avoid, avoid.😡

Absolute Rip Off - DO NOT USE THIS COMAPNY!
Poor quality materials, poorly sewn together - I ordered a jacket at "50% Off" (!) at £43.50 - what I got wasn't worth £2.50. Flimsy, cheap rubbish - someone should shut these criminals down...(but of course, they're in China...

Only because I could give a zero, These are fake from China, It’s a scam the goods when you get them are not as described and poorest of quality, and then they con you with returns by charging you again

These are to be avoided at all costs

I’ve contacted Trading Standards to shut them down

It’s a scam - they always have a final day 50% sale and the goods they send/if they send are of the poorest quality, and not what is shown in the pictures - they then refuse to refund you - use the charge back process if you do buy…. BUT DEFINITELY DONT BUY!!!! SCAM!!!!

Do not use this company, incorrect sizing, a large would only fit a child and wrong colour sent.The company has no interest is providing a refund and they are based in China not London.

Cheaply made product, came in the wrong colour and the ‘medium’ size was too small. Have written to ask for a return and refund but not heard anything. Wish I’d read the reviews beforehand. Don’t waste your money.

Please be aware that this company is in China and operates out of he same address as Quarter Manchester. Both companies are scams. Do not order from these companies

Absolutely shocking don't waste your money. Item that was delivered not as described, totally differen item was delivered. I was told I had to send the items back to China at my own expense and then offered a pathetic 20% refund. Rip off merchants do not use!!!

They are the worst company I’ve ever dealt with. It’s virtually impossible to get them to agree to a refund . They sent me the wrong item of clothing and it’s taken two weeks to get a response which is frankly laughable. They won’t return my money . They just allow 25% refund and you have to send the original item which is the wrong one back to China at your cost . Don’t use this lot at whatever cost

This is a scam site. I have claimed money back from credit card company. The website shows photos of nice clothes but what they send is a cheap knock off which isn't even the same as the photos! Complete joke by con artists in China. Avoid

This company sells clothes that are not worth anything at all. Extremely poor quality. Worse than any of the very worst clothing shops... (Prima$k).

Basically a scam. They do not accept proper refunds. You have to "send them back to the warehouse in China" if you want a refund.

What a joke... awful rubbish, AVOID.

SCAM - i echoe the previous responses. They're not UK based - company set up in Amersterdam but they could be anywhere. There is also another called Quartier Manchester that mirrors Porter london as they have the same clothes and returns policy - also no number. I am sure many more adverts will come and replace these so i'm on the hunt. They tried to offer me 20% back and i can keep the product which was worth no more than £5 - completely mis-selling as the pictures don't match. I've reported them to action fraud and also contacted facebook and instragam.

I whole heartedly agree with previous reviewers, had the most awful item arrive supposedly a lovely soft mohair-esq cardigan in truth it’s made out of a scratchy plastic loaded baize I wouldn’t line my chest of drawers with, absolutely no way of contacting them, I really must stop buying stuff from Facebook ads they’re a disgrace, oh I had to give them 1 star to progress on to writing a review

I want to give 0 but not able to. This company is a scam. I made mistake of ordering on instagram ad but now realise they don’t have an insta page - presumably to avoid bad reviews - and the website quotes trust pilot reviews which are clearly bogus. The item I got took ages to arrive and was described as one size - it’s very definitely not one size and is a small-medium. Went on their site to see how to return and no instructions other than email for address and told return costs are responsibility of customer. Wish I’d checked that before ordering. They obviously rely on selling things at low prices so people don’t bother sending back. Terrible company and I will never use them again and I will be reporting to trading standards.

It’s a scam. Looked nothing like the picture, the size was wrong, and it took 2 weeks to arrive.