Poseidon Expeditions Avis 

594
•
TrustScore 4.5 sur 5

4,5

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Noté 5 sur 5 étoiles

Hice el viaje de Svalbard y Groenlandia, siendo mi primera vez en un crucero de expedición. Me gustó mucho el enfoque educativo del viaje, pudiendo aprender muchas cosas sobre los lugares qu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Als Wiederholungstäter freuten wir uns schon sehr auf diese Reise. Wir wurden sehr herzlich begrüßt und willkommen geheißen. Viele Mitarbeitende vom Team kannten wir schon von unserer vorherigen Re... Voir plus

Noté 5 sur 5 étoiles

Vom Anfang bis zum Ende Klasse! Die Betreuung ab Interesse, Buchung, Reisevorbereitungen, auf dem Schiff selbst, die Crew, die Verpflegung und die Freundlichkeit und Hilfsbereitschaft aller Angestellt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sind inzwischen Stammkunde bei Poseidon Expedition. Sehr freundliche und kompetente Mitarbeiter und Beratung im Büro Hamburg. Danke Frau Schneider ;) Tipp: Glauben Sie NUR dem Büro und nich... Voir plus

À propos de l'entreprise

  1. Agence de croisières
  2. aussi dans
  3. Agence de voyages
  4. Entreprise de navire de croisière
  5. Voyagiste

Écrit par l'entreprise

Poseidon Expeditions is a global leader in polar exploration, offering once-in-a-lifetime voyages to Antarctica and the Arctic. Since 1999, we’ve specialized in immersive expedition cruises that blend comfort, adventure, and a deep respect for the remote environments we visit. Our vessel, the Sea Spirit, accommodates just 114 guests, creating an intimate and personalized experience. With this ship, we explore breathtaking destinations such as Antarctica, Svalbard, Greenland, Franz Josef Land, and Iceland—regions celebrated for their raw beauty and extraordinary wildlife. What sets us apart is our commitment to meaningful exploration. Guests travel with a hand-picked team of expert expedition guides who bring every landing to life. Whether navigating ice-packed waters aboard our vessel or stepping ashore via Zodiac, each journey is designed to inspire awe and deeper understanding. With offices in the US, UK, Germany, Cyprus, and China, we welcome travelers from around the world to discover the polar regions with us. At Poseidon Expeditions, we believe that true adventure begins where the map ends—and we’re here to take you there in comfort, safety, and style!


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4,5

Excellent

TrustScore 4.5 sur 5

594 avis

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4,5

Tous les avis

(594)

16 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Svalbard

Vom 29. Mai bis 10. Juni 2024 waren wir an Bord von Poseidon / MS Sea Spirit auf einer Arctic Expedition von Edinburgh nach Svalbard, bis hin zum 80° Breitengrad. Es war unsere dritte Erfahrung mit Poseidon / MS Sea Spirit. Wie auch schon auf der Expedition in die Antarctica und nach Grönland im Jahr 2023 wurden auch diesmal alle Erwartungen mehr als erfüllt. Vom Einschiffen in Edinburgh bis zum Ausschiffen in Longyearbyen war alles perfekt. Das Schiff, die Crew, der Küchen, -Restaurant, -Bar und -Kabinen-Service waren grandios, mit bemerkenswertem Geschick für Details. Das Expeditions Team führte verständlich durch die ganze Reise und war omnipräsent. Experten und Expertinnen für Gletscher, Fjorde, Geologie, Biologie, Klima, Geschichte und vieles mehr, vermittelten Wissen in Vorträgen. Es hat alles gepasst. Bei so viel Perfektion hatten wir dann auch das Glück Eisbären und Walrosse auf freier Wildbahn auf den täglichen Zodiac Exkursion, mit maximal 8-10 Personen, zu beobachten. Zahlreiche Vogelarten, Rentiere und Polarfüchse wurden Backbord und Steuerbord gesichtet. Wie auch schon zuvor schätzten wir die Vorteile eines kleinen Schiffes mit einer niedrigen Anzahl an Passagieren, was auch den Vorteil hat Regionen zu erreichen die große Schiffe nicht erreichen. Wer auf MS Sea Spirit Disco und Party 24/7 erwartet, der wird enttäuscht werden. Wer jedoch in die entlegensten Pol-Regionen reisen möchte, ohne dabei auf Sicherheit, Gelassenheit und Komfort zu verzichten, ist hier genau richtig. Poseidon? Sehr zu empfehlen!

10 juin 2024
Avis spontané
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Réponse de Poseidon Expeditions

Vielen lieben Dank für die warmen Worte! Es freut uns wirklich sehr, dass Sie sich wieder rundum wohl an Bord der MS Sea Spirit gefühlt haben und mit so vielen großartigen Erlebnissen im Gepäck zurück gekehrt sind. Bis bald einmal wieder an Bord unserer MS Sea Spirit.

Noté 5 sur 5 étoiles

Britische Inseln – Wilde Inseln & Heimat der Legenden - Edinburgh – Orkney – Shetland – Färöer

Es war einfach alles Super organisiert angefangen von der Anfunkt im Hotel bis zum Abflug am Flughafen mit Begleitung zum Terminal.

Das Expeditionsteam war erstklassig und Kompetent.

Es wurde Rücksicht auf Teilnehmern mit Körperlichen Einschränkungen (Behinderungen)
genommen und bei bedarf gab es vom Expeditionsteam Unterstützung.

Die Ausflüge erstklassig Organisiert und teilweise standen den deutschsprachigen
Teilnehmern ein Ortskundiger deutschsprachiger Fremdenführer zur Verfügung. Sodass
man mehr über Land und Leute erfahren hat. Stand dieser einmal nicht zur Verfügung
erfolgte die Übersetzung durch ein Mitglied des Expeditionsteams.

Der Streik auf den Färöer wurde durch das Expeditionsteam und den ortsansässigen
Agenturen hervorragend gemeistert.

Die Fotografen an Bord standen auf Wunsch mit Rat und Tat zur Seite.

Das Team der Sea Spirit war Erstklassig angefangen vom Einchecken bis zum Ein- und
Ausbooten in die Zodiac.
Die Kabinen wurden durch die/den Kabinensteward immer Tipp-Top gereinigt und Abends
das Bett aufgeschlagen.
Das Essen an Bord lies keine Wünsche offen und war immer sehr lecker. Das Personal immer
sehr freundlich und zuvorkommend. Bereits am zweiten Tag musste man nichts mehr sagen
und bekam seine gewünschten Getränke. Jeder Gast wurde beim Frühstück zweiten Tag
bereits mit Namen angesprochen (Mrs. /Mr. Name).

Die Offiziere auf der Brücke gaben bei der offenen Brücke bereitwillig Auskunft und erklären
einem wenn diese Zeit dazu hatten die neue Navigationstechnik.

Diese Reise war jeden Cent wert!

Mit der Reise zu den Britische Inseln und Färöer hat sich für mich eine neue Reiseregion
erschlossen.

30 mai 2024
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Réponse de Poseidon Expeditions

Hallo Herr Strauß,

vielen Dank für die sehr nette und ausführliche Bewertung. Auch unserem Team machen die Reisen und die manchmal überraschenden Herausforderungen viel Spaß. Normalerweise sind die Herausforderungen eher Wind und Wetter und dieses Mal war es der Streik auf den Färöer Inseln. Wir freuen uns sehr, dass Sie die Britischen- und die Färöer-Inseln für sich entdeckt haben und die Regionen sind definitiv noch ein Geheimtipp für Entdecker und Naturliebhaber.

Ihr Team von Poseidon Expeditions aus Hamburg

Noté 4 sur 5 étoiles

Wonderful itinerary

Always, for me, it is the experience you gain from traveling to exciting places and meeting people from around the globe with similar interests. Poseidon provides this opportunity. The ship, it’s staff and guides are definitely a part of this.
The itineraries are the best for all their trips but you must be physically active to participate.
The one thing that I was dissatisfied with was the temperature of the food. It was not hot enough. Also the coffee could be a better brand.

19 mai 2024
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Réponse de Poseidon Expeditions

Dear Sir/Madam,
Thank you very much for your constructive feedback and specific comments. We will ensure your comments are passed on to our quality control department.

Sincerely,
Poseidon Expeditions team.

Noté 5 sur 5 étoiles

Fantastic Experience!

Staff and crew were wonderful! The food on board was excellent as was the service! The destinations Orkney, Shetland, the Faroes, etc. were all that was promised and the views and the wildlife were breathtaking! I will say that the key word for this entire experience is "expedition." Itineraries can and do change based on many factors, especially the weather. You will be getting into and out of Zodiacs for many of the stops and being in "reasonably good condition" is a good idea as hiking is an integral part of getting to prime locations. So, be flexible and have an explorer's heart and you won't be disappointed! Bottom line....... I would do it again!

30 mai 2024
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Réponse de Poseidon Expeditions

Dear Lawrence, thank you for appreciating our work! We are delighted to hear that you enjoyed your cruise. Look forward to welcoming you again on board the Sea Spirit!

Yours faithfully,
Poseidon Expeditions team

Noté 1 sur 5 étoiles

Poseidon Expeditions cancelled our…

Poseidon Expeditions cancelled our 13-day cruise to the British Isles ON THE DAY OF OUR DEPARTURE to London. Completely screwed all of our other reservations surrounding the cruise. No explanation other than stuck in dry dock. What kind of company does that??!! How could they not have known sooner? DO NOT TRUST.

8 mai 2024
Avis spontané
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Réponse de Poseidon Expeditions

Dear Ms. Vardeman,

Thank you for sharing your feedback with us.

Like our other guests scheduled for the May 8th expedition cruise of the British Isles, you or your travel agent received an email from us as soon as the determination was made that the Sea Spirit would not be able to leave dry dock in Las Palmas, Canary Islands in time for the scheduled program. As you note, some guests had already departed their homes and others, like you, were about to, and this created a cascading effect in impacting air tickets, pre-cruise visits overseas, etc., in addition to the cruise itself. We apologize wholeheartedly for this unfortunate situation.

To address your question, we unexpectedly learned that additional time in dry dock would be necessary to ensure the Sea Spirit is delivered to the highest standards expected by our guests. Regrettably, this unforeseen development did not allow us to give our guests more advanced warning.

Our email notification outlined a number of options enabling you to get the full value of your ticket price, and we are working with all guests and their travel agents to address other related expenses. If you haven’t yet discussed the best option for you with your travel agent, we encourage you to do so as soon as possible.

Yours faithfully,
Poseidon Expeditions

Noté 5 sur 5 étoiles

Amazing experience with an exceptional Poseidon team.

Every member of the Poseidon team from the expedition team to the hospitality and room staff were absolutely exceptional.
The on shore experiences were frequent and so interactive and amazing. The team worked overtime behind the scenes to make sure we had several amazing experiences every single day. The lectures on board were incredibly informative. The food was 5 star as was the service. We could not find a single fault with this amazing trip with its excellent crew.

12 avril 2024
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Réponse de Poseidon Expeditions

Dear Jennifer, thank you very much for such an encouraging feedback! We are pleased to hear that your experience with Poseidon Expeditions was enjoyable and memorable. We look forward to welcoming you back on future adventures aboard Sea Spirit!

Yours sincerely,
Poseidon Expeditions team

Noté 5 sur 5 étoiles

The expedition was absolutely amazing…

The expedition was absolutely amazing and was made special due to the experience and support of the expedition staff.
The service onboard the ship was also excellent.

21 février 2024
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Réponse de Poseidon Expeditions

Dear RMenso, thank you very much for your wonderful review! We're glad you enjoyed your trip. Special thanks for your high assessment of the work of our expedition team, as such reviews are the best confirmation of their professionalism!

Yours faithfully,
Poseidon Expeditions team

Noté 5 sur 5 étoiles

In der Antarktis

Unsere Reise in die Antarktis auf der Sea Spirit mit dem tollen Team von Poseidon Expeditions wird uns immer in bester Erinnerung bleiben. Danke an alle! Dank auch dem Hamburger Büro für seinen sehr guten Service.

8 février 2024
Noté 5 sur 5 étoiles

A Fabulous Experience!

In short: A fabulous Experience! Visiting the Antarctic and seeing the penguins in their natural habitat has been a long held dream of mine. Choosing a Poseidon Expeditions cruise with the 114-passenger Sea Spirit was the absolute perfect choice. Their booking agents were very responsive and helpful. The 10-day journey was extremely well organized, the guides were very knowledgeable and enjoyable, the friendly restaurant crew's service impeccable, the food excellent, the house crew very helpful, and the front desk folks always ready to tend our needs. Being able to visit the bridge and talk to the captain and his crew was unexpected. We were pampered and felt very safe during the whole trip including the Zodiac outings, the hikes on land, the sea kayaking experience, the sleep-over on Antarctica (another dream come true) and the Polar Plunge. We set a record. 62 jumped into the icy water! Why not, you probably only have the chance once and you will regret it for the rest of your life if you don't take it. Each guide and crew member knew exactly what guidelines to follow to make this unique experience the best it can be. We were amazed that there were 23 nationalities of travelers on board. Sharing the same special experience created an instant bond. Conversations flowed easily. All announcements were in English, German, Russian and Chinese. The Antarctic is a very special and magical place on Earth and we learned a lot about what it takes to protect this fragil land. Keep up the good work Poseidon Expeditions!

10 décembre 2023
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Réponse de Poseidon Expeditions

Dear Monika, thank you for such a detailed and positive review of our cruise. We would be glad to see you again on board our cozy ship Sea Spirit!

Noté 5 sur 5 étoiles

No words can describe the experience. Go there!

The Antarctic expedition with Poseidon is everything you'd expect it to be, and then some. Discounting the fact that weather gods were with us on this journey, the exhilarating encounters with wildlife (orkas and humpback whales, weddell and leopard seals, petrels and albatrosses, and of course, s*loads of endearing penguins) and the smashing beauty of the vast white continent were complimented with an excellent expedition team and superb hospitality on board. Worth every cent!

20 décembre 2023
Noté 5 sur 5 étoiles

All aspects of this trip were…

All aspects of this trip were phenomenal!
Everyone was constantly on their A-Game and we had a great crew and staff. Expedition team members were fun and knowledgeable while taking care of us and making sure we were safe. We saw incredible things and had an amazing time. I cannot recommend them enough. We look forward to returning for another expedition soon!

9 février 2024
Noté 5 sur 5 étoiles

Trip of My Lifetime Travel Bucket List

It was an Amazing trip to Antarctica with Poseidon Expeditions Cruise, super excellent expedition team, F&B team and the house keeping team.

This was the last continent I been in my lifetime travel bucket list, I will never ever forget this amazing trip.

21 novembre 2023
Noté 5 sur 5 étoiles

Out of the world experience at the…

Out of the world experience at the Antartica cruise. Very competent, knowledgeable and experienced team of crew that makes the trip safe, fun and educational. Will totally recommend Poseidon for anyone aspiring to visit Antartica.

6 février 2024
Noté 5 sur 5 étoiles

Spectacular

Spectacular! Antarctica 🇦🇶 Never fails to impress!

The company provides high quality hospitality experience, friendly staff and expert polar guides with amazing food.

21 novembre 2023
Noté 5 sur 5 étoiles

Amazing experience aboard Sea Spirit

We had wonderful experience on the ship the expedition teams the in house team were very good. This is my second trip there is one thing which can be a bit better. We came to make memories but it would have been nicer if family pics are also clicked as we get those pics professionally. The usb stick that we got appeared like documentary. In our previous trip our photographer did a fabulous job of capturing all members . We do feel like seeing usb stick again and again.My husband being a good photographer himself captured us beautifully. But he was missing most of times . This little aspect will definitely work wonders for all guests participating in this journey which is definitely out of the world.
Kind regards
Rashmie Kapoor

28 décembre 2023
Noté 5 sur 5 étoiles

Eine wundervolle Reise

Eine wundervolle Reise
Unvergessliche Eindrücke, professionelle Expeditions-Begleitung und ausgezeichneter Service an Bord machten diese Reise für uns zu einem absolut spektakulären Erlebnis

7 janvier 2024
Noté 5 sur 5 étoiles

Excellent Service

Each and everything including the hotel arranged on the previous day of the cruise, crew team, service were excellent. A good team to choose fro your cruise.

22 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

LOVED EVERYTHING!!

Best vacation so far!! Loved everything, especially highly professional team, that organised the whole trip super safe and on a highest level, the crew that does the cleaning and provides the food literally 24/7, the expedition team was super and the program, lectures, communication - everything couldn’t be better. I miss the cruise!
And the best part of course the wild nature, animals.
It’s a pity there are strict rules nowadays due to the flu and we couldn’t get closer, but it’s the right thing to protect the nature. Will be back for sure!

6 décembre 2023
Noté 5 sur 5 étoiles

Highly recommend < 3

It was an amazing trip right from the very beginning. Clear instructions before the trip, along with tips and recommendations, were provided. The representative was always attentive and answered all our questions via email.

The pre-boarding and boarding processes were well-organized and quick.

The onboard experience was incredible: informative lectures from the expedition team, exceptionally clean rooms, housekeeping service all day long available, friendly and attentive staff, and breakfast, lunches, and dinners with a wide variety of tasty options. The rooms (we were at the 4th floor) were spacious and very comfortable.

The program itself was well-designed from every perspective:

- Different locations with diverse landscapes.
- We saw all the animals we were hoping for, such as penguins, whales, seals, and birds.
- High levels of safety were maintained at every step.
- There was a very responsible and eco-friendly approach to travel.
- Very interesting and diverse guest from all over the world!

On the ship, we found a reception, doctor, bar, small fitness center, library and even a jacuzzi on one of the decks—a truly amazing experience! There was also the captain's deck, available for visits (not always, of course), a restaurant, a mini-bar in the room, and laundry service.

My only suggestions, to bring something to hydrate your skin as the air both outside and inside could be quite dry.

Overall, we always felt comfortable, safe, and entertained. The level of detail and care in the planning and execution really made it a memorable experience. Already recommended to a couple of friends.

1 décembre 2023

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