Pott Candles Avis 266

Looks great, smells divine! The scent is just like a day at the beach in a candle, as soon as you light it you are transported to the sea, just right for our beach hut vibe. The ceramic pot is absolutely beautiful too. Love that it’s refillable. A perfect match for our style at Cool Coastal Huts.

Gorgeous products, the candles smell beautiful of fresh summery scents and the new blue Potts are perfect for my decor scheme. I've been eyeing up Pott for ages, but the colours were never quite my taste, but I'm loving the new colour way and excited to be able to try out all the scents now.

Ordered giftset for a present. Well packaged and delivery was prompt. I did peek inside and lovely wee set and smelt divine. Will definitely reorder

Lovely experience from start to finish with a lovely company.

Beautiful candles as always, would definitely recommend

Gorgeous products, arrive very well packaged

Recently added to my Pott collection with the beautiful deep blue pot with seasalt refill. A beautiful scent that fills the air & very slow burning. Thank you

Fabulous scents and beautiful pottery pots. Such great value considering the beautiful scents and long burn time. Loving the new summer scents and sea salt currently ❤️

The new Seasalt secent is amazing and I love the Blue Pott !! I love all the scents .. can’t wait for the next one! Xx

Pott is one of my all time favourites. I definitely won’t be buying any other candle than Pott now 🤎

Quick delivery, great product!

Gorgeous fragrance, that lasts and lasts. The refill is so easy to use.

I absolutely love the ethos of this brand and the quality of the Pott candle and matchsticks starter pack that I received is superb. I chose Heather grey with the Tonka scent which is a lovely rich vanilla scent and I’m delighted with my purchase.

The pots are beautifully made, the tonka candle scent fills the whole of the downstairs and smells divine!

Obsessed with my candle, tonka is just lovely

I simply love this company. Gorgeous candles. Scents that make me smile, refillable simple Potts, and amazing customer service. What's not to like?

The scents are gorgeous, my favourites are Eden and the new Rose candle. They are also quick to answer questions. Well done.

The petite candle size is lovely - once it arrived. I ordered paying for next day delivery as the candle was intended as a gift. It arrived 8 days later than I’d have expected so too late for the gift. I emailed 3 times to find out what happened - no explanation, a promise to respond (which they didn’t) and an offer of compensation (not forthcoming). It’ll be a lovely gift for someone but not the person it was intended for.

Personal follow-up from Emma was much appreciated.

I'm not sure what is going on , but Potts say they have dispatched my order. The delivery company tracker says they have been notified of the dispatch, but have not yet received it.
When I contacted Potts I got an email reply saying the delivery company didn't always update their tracker (?) or some delivery areas take longer to reach (?).
I'm struggling to accept either explanation. Delivery trackers are updated electronically when goods are scanned in , and I live in a city. It isn't difficult to reach.
Having read some of the reviews I feel I'm being fobbed off so have come to the review page sooner than I might have otherwise done.