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Lisez les avis des autres

Noté 5 sur 5 étoiles

After having fat-loss injections under my chin, the skin on my neck became noticeably loose and saggy. I tried several products and treatments, including collagen treatments, but unfortunately,... Voir plus

Noté 5 sur 5 étoiles

Delivery was very quick and the product is good. I like the tool which came with my first purchase which stimulates and allows better absorption.

Noté 5 sur 5 étoiles

Prai neck and décolleté cream is a beautiful texture, really easy to use and absorbs really quickly. So easy to add to my existing skincare routine and even after a short time I’m really noticing a di... Voir plus

Noté 5 sur 5 étoiles

Fantastic products! ( #147463) As a woman in her mid 50s experiencing the MENOPAUSE!! I’ve been using the MenoGlow products for a while now and the difference in my skin is amazing. Really helps w... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de beauté

Écrit par l'entreprise

The UK's No1 Neck Cream. Clinically proven results in 7 days.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(147)

145 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Delivery was very quick and the product is good. I like the tool which came with my first purchase which stimulates and allows better absorption.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

After having fat-loss injections under…

After having fat-loss injections under my chin, the skin on my neck became noticeably loose and saggy. I tried several products and treatments, including collagen treatments, but unfortunately, nothing made much difference.

I then decided to try Prai's neck treatments, and I was pleasantly surprised. I noticed an improvement quite quickly, and my neck now looks firmer and smoother. I'm really pleased with the results so far.

I'll definitely continue using these products and would happily recommend them to anyone looking to improve the appearance of their neck. They have worked very well for me.

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I love this Prai throat and neck cream

I love this Prai throat and neck cream
It goes on easily and smoothly !
My skin feels soft and I can see a difference in my neck but wish I had started using it years ago !
Love the offers that the company give too!

2 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Order never sent – poor communication and customer service

Nine days after placing my order, I still hadn't received it. To make matters worse, I was invited to leave a review for an order that hadn't even been dispatched.
The order follow-up email advised customers to contact them via Instagram if they had any questions, so I did. I asked where my order was, only to be told to email instead.
When customer service eventually replied, they simply said, "Sorry about the delay, it'll be sent tomorrow." That meant, at the earliest, I wouldn't receive my order until 12 days after placing it, despite the company advertising 48-hour delivery.
I also asked why there had been such a long delay, but that question was completely ignored. I followed up by email to ask again, and never received a response.
I understand that delays can happen. What matters is how a company deals with them. A sincere apology, an explanation, and some reassurance would have gone a long way. Instead, I was met with a dismissive attitude and a complete lack of communication.
As a result, I had no confidence that I’d actually receive my order or this wouldn't happen again, so I requested a refund, which, ironically, can apparently take up to 10 days to process (so they'd have my money, £86, for over three weeks but never even actually sent the goods!)
Unfortunately, they've lost my custom. A little courtesy and honesty would have made all the difference.
Order no. 151961

21 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Prai neck cream. It works!

Prai neck cream.
I was horrified to catch a glimpse of my throat in a particular mirror. It was like it had slumped over night.
1 jar in and the difference is obvious. This has genuinely worked for me.
I'm 53. Used one a day every day for a month.
Have repurchased.

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great addition to skincare regime

Prai neck and décolleté cream is a beautiful texture, really easy to use and absorbs really quickly. So easy to add to my existing skincare routine and even after a short time I’m really noticing a different in both skin firmness and texture. No hesitation to repeat purchase

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Luxurious products which work with great customer service.

Order No: #149888 (My second order for PRAI Beauty Products, May 2026)
I have used face creams all my life and would also extend them down to my neck but I found that in my early 70s that I needed a more specialised neck cream. After some initial research I found the PRAI Ageless Throat & Decolletage Creme was highly recommended so ordered some plus the serum in March 2026. I was so pleased with the products that I have ordered them again and this time added the day and night 24K Gold Wrinkle Repair Cremes. The website is easy to use and the products are promptly dispatched and delivered by Royal Mail. The packaging is especially attractive and the jars look luxurious on the bathroom shelf especially the 24K gold ones! The cremes are all light in texture and instantly absorbed and I feel quite spoilt using them and will continue to do so from now on.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Have used Prai Neck and Declotage cream…

Have used Prai Neck and Declotage cream for last couple of years and LOVE the feel of my skin. Definitely works and leaves it firmer and more toned. Have just bought upper arm cream as have lost a bit of weight so giving it a try. So far feels lovely and silky and smooth

31 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic products and excellent…

Fantastic products and excellent customer service.
I have used these products for at least the last 4 years and my chest neck eyes and face are still looking great compared to my sister who is three years younger than me.
Another thing the décolleté and neck serum is absorbed so quickly and easily you don t have to wait long to put the cream on . I use the products daily at night and in the morning. Such great value too
Love love love the products🥰🥰🥰🥰🥰🥰

29 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor customer service

I ordered 2 items Ageless Throat & Decolletage and Ageless upper arm creme. Only the upper arm creme arrived, although payment was taken for both items.
I have contacted customer services twice to find out when the rest of the order will be delivered. They have not responded or even acknowledged my email 😡

29 mai 2026
Avis spontané

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