After having fat-loss injections under my chin, the skin on my neck became noticeably loose and saggy. I tried several products and treatments, including collagen treatments, but unfortunately,... Voir plus
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Delivery was very quick and the product is good. I like the tool which came with my first purchase which stimulates and allows better absorption.
Prai neck and décolleté cream is a beautiful texture, really easy to use and absorbs really quickly. So easy to add to my existing skincare routine and even after a short time I’m really noticing a di... Voir plus
Fantastic products! ( #147463) As a woman in her mid 50s experiencing the MENOPAUSE!! I’ve been using the MenoGlow products for a while now and the difference in my skin is amazing. Really helps w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The UK's No1 Neck Cream. Clinically proven results in 7 days.
Coordonnées de contact
Royaume-Uni
- praibeauty.co.uk
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Excellent
Delivery was very quick and the product is good. I like the tool which came with my first purchase which stimulates and allows better absorption.
After having fat-loss injections under…
After having fat-loss injections under my chin, the skin on my neck became noticeably loose and saggy. I tried several products and treatments, including collagen treatments, but unfortunately, nothing made much difference.
I then decided to try Prai's neck treatments, and I was pleasantly surprised. I noticed an improvement quite quickly, and my neck now looks firmer and smoother. I'm really pleased with the results so far.
I'll definitely continue using these products and would happily recommend them to anyone looking to improve the appearance of their neck. They have worked very well for me.
I love this Prai throat and neck cream
I love this Prai throat and neck cream
It goes on easily and smoothly !
My skin feels soft and I can see a difference in my neck but wish I had started using it years ago !
Love the offers that the company give too!
Order never sent – poor communication and customer service
Nine days after placing my order, I still hadn't received it. To make matters worse, I was invited to leave a review for an order that hadn't even been dispatched.
The order follow-up email advised customers to contact them via Instagram if they had any questions, so I did. I asked where my order was, only to be told to email instead.
When customer service eventually replied, they simply said, "Sorry about the delay, it'll be sent tomorrow." That meant, at the earliest, I wouldn't receive my order until 12 days after placing it, despite the company advertising 48-hour delivery.
I also asked why there had been such a long delay, but that question was completely ignored. I followed up by email to ask again, and never received a response.
I understand that delays can happen. What matters is how a company deals with them. A sincere apology, an explanation, and some reassurance would have gone a long way. Instead, I was met with a dismissive attitude and a complete lack of communication.
As a result, I had no confidence that I’d actually receive my order or this wouldn't happen again, so I requested a refund, which, ironically, can apparently take up to 10 days to process (so they'd have my money, £86, for over three weeks but never even actually sent the goods!)
Unfortunately, they've lost my custom. A little courtesy and honesty would have made all the difference.
Order no. 151961
Bought from M&S been using over a month…
Bought from M&S been using over a month now has made no change in my neck at all waste of money as this is quite expensive,found no difference to my normal moisturiser which was a lot cheaper by twenty pounds
Great products good delivery service…
Great products good delivery service the day and night throat and decolletage are softening my skin and fine lines after several months usevam now trying the upper arm products too which seem good after a few weeks use.
Prai neck cream. It works!
Prai neck cream.
I was horrified to catch a glimpse of my throat in a particular mirror. It was like it had slumped over night.
1 jar in and the difference is obvious. This has genuinely worked for me.
I'm 53. Used one a day every day for a month.
Have repurchased.
My neck is improving but the lip cream
My neck is improving but the lip cream. I don’t like
Great addition to skincare regime
Prai neck and décolleté cream is a beautiful texture, really easy to use and absorbs really quickly. So easy to add to my existing skincare routine and even after a short time I’m really noticing a different in both skin firmness and texture. No hesitation to repeat purchase
Neck and upper lipProducts from this company have been…
Products from this company have been good I have used a few of these with good results I will continue to purchase more when needed
Beautiful products that really work and…
Beautiful products that really work and are a pleasure to use.
150683
Luxurious products which work with great customer service.
Order No: #149888 (My second order for PRAI Beauty Products, May 2026)
I have used face creams all my life and would also extend them down to my neck but I found that in my early 70s that I needed a more specialised neck cream. After some initial research I found the PRAI Ageless Throat & Decolletage Creme was highly recommended so ordered some plus the serum in March 2026. I was so pleased with the products that I have ordered them again and this time added the day and night 24K Gold Wrinkle Repair Cremes. The website is easy to use and the products are promptly dispatched and delivered by Royal Mail. The packaging is especially attractive and the jars look luxurious on the bathroom shelf especially the 24K gold ones! The cremes are all light in texture and instantly absorbed and I feel quite spoilt using them and will continue to do so from now on.
Good selection of products easy to…
Good selection of products easy to order
Good discount
Lovely products
Delivery by Royal mail was a few days after original notification of delivery
Excellent service It's easy to order and products arrive…
It's easy to order and products arrive quickly by royal mail post and the products are fabulous
Have used Prai Neck and Declotage cream…
Have used Prai Neck and Declotage cream for last couple of years and LOVE the feel of my skin. Definitely works and leaves it firmer and more toned. Have just bought upper arm cream as have lost a bit of weight so giving it a try. So far feels lovely and silky and smooth
Really lovely products which do work
Really lovely products which do work, the neck serum is brilliant and would highly recommend it
Fantastic products and excellent…
Fantastic products and excellent customer service.
I have used these products for at least the last 4 years and my chest neck eyes and face are still looking great compared to my sister who is three years younger than me.
Another thing the décolleté and neck serum is absorbed so quickly and easily you don t have to wait long to put the cream on . I use the products daily at night and in the morning. Such great value too
Love love love the products🥰🥰🥰🥰🥰🥰
Poor customer service
I ordered 2 items Ageless Throat & Decolletage and Ageless upper arm creme. Only the upper arm creme arrived, although payment was taken for both items.
I have contacted customer services twice to find out when the rest of the order will be delivered. They have not responded or even acknowledged my email 😡
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