Praveen Kumar - Authentic Indian Cuisine Avis 

1 784
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We bought their Award Winning Box (10 dishes) Also: X HOT Kodi Koora (Chicken) and Chicken Tikka Moonlight Prepared from fresh meat and other ingredients. The dishes were wonderfully rich in s... Voir plus

Noté 1 sur 5 étoiles

Naans were nice, onion bhaji very good but the curries were awful…chewy dry chicken, the chilli garlic was horrendous (described as chicken tikka but no way on earth was that anything like tikka)…over... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just had our first taste of Praveen Kumar authentic Indian cuisine and were very impressed. I am a bit of a wimp and like a mild curry but the butter chicken was just full of flavour and even... Voir plus

Noté 5 sur 5 étoiles

Love Praveen curries - they have just the most amazing flavour - better than any British Indian Restaurant. Hand made in small batches, you never get the same curry twice, which really ads to the adve... Voir plus

À propos de l'entreprise

  1. Magasin de produits surgelés
  2. Fabricant de produits alimentaires
  3. Producteur de produits alimentaires
  4. Fournisseur de produits alimentaires
  5. Fabricant de produits surgelés

Écrit par l'entreprise

At Praveen Kumar, our Chefs make your meal by hand using the finest fresh ingredients that the UK has to offer. Once ready, your meal is frozen to seal in all the flavours and is delivered to you sustainably in a fully recyclable cardboard box


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,5

Tous les avis

(1 784)

58 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent food and efficient delivery

Excellent food and efficient delivery. We had a Veggie taster box for my husbands birthday. It arrived still frozen, as specified, from Scotland to North Wales, on the requested day. The food was absolutely delicious, we would definitely order from Kumar's Curry Club again.

2 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Continued Great Quality and Service!

Have been with the Kumar Curry Club for several years. Have really enjoyed every curry selected in 2024 and to date as a member. Splendid range of meals and regular specials to add to the overall variety. The timely delivery system has worked well for me and the customer service has been excellent if and when I have needed any help or guidance. Well deserved top marks from me and my best wishes to the Kumar Team for 2025.

24 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Indian Food

We have been buying curries from Praveen Kumar for some years now, the dishes are incredibly good. Spicing is unique to each recipe and the talent of the chefs shines through their elegant dishes. Plenty to choose from and some options are offered with differing level of heat so that we can tailor our order to suit personal preferences.
On the odd occasion when a problem has arisen the customer service team responds quickly to put things right. In all of the time we have been enjoying these curries we have only had one box go missing at the courier’s depot. That was replaced the next day to our delight.
Portion size is perfect and packaging is mostly cardboard.
Curry club head office is in Perth where Kumar and his wife also have Tabla, the best Indian restaurant that I have ever visited
To round things off, there is also a cookery school in Perth where one can learn a huge amount about creating Indian style food.
Many of the spices used in the curries are grown by extended family members in India so customers can be confident about quality and freshness.
Discovering Praveen Kumar’s curries has been one of the best experiences ever. Thoroughly recommend giving them a try; amazing value for money from a company that always finds time to engage with community members.

3 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

A really wholesome company

If you're tempted just go for it and you'll see what all the fuss is about!
Me and my boys love the curries (and pakora and breads etc....) from Praveen Kumar, they taste better than our local takeaway and are so easy to cook up. Butter Chicken is a favourite in our house with just a wee bit of heat you really taste the flavour of the spices.

15 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

From the top Perth Indian restaurant…

From the top Perth Indian restaurant (Tabla) comes a range of restaurant cooked foods to enjoy at home. The quality is astounding and the price excellent.

We have an entire shelf in our freezer stocked with Kumar curries and we are never disappointed.

On the one occasion there was a blip, the customer service was first class and the issue was speedily resolved.

I cannot recommend Praveen Kumar's curries highly enough.

11 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Best. Curry. Ever.

Without a doubt the best curries I have ever eaten. I am a finicky eater (pescatarian, no mushrooms), and if I have any queries or need support with an order, Barbara has consistently bent over backwards to help. The customer service is as exceptional as the food, and I really cannot understand the less than stellar reviews. I highly recommend Praveen Kumars.

4 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great As Always

As always, great food and service. Love the curries, always have plenty of flavour and a good portion size. Xmas delivery this week to top up the freezer. Well done all.

23 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fabulous food and service

I’ve used Kumar’s mail order service about 4 times now. I’ve found the quality of the food, portion sizes and range of choices on their menu to be exceptional. I had an issue with delivery (we had a massive snowfall and nothing got through) but customer services were brilliant and re-sent the next working day and on another occasion, totally my fault, I contacted them about a curry I thought was too hot - turns out I’d used a spicy one I bought for my husband!! Customer services were really quick to respond to me and didn’t I feel daft when I realised what I’d done but they couldn’t have been nicer! I’ll be ordering again in a couple of weeks, I’m just trying to liberate some freezer space first! I can’t recommend this company highly enough, fabulous food and a brilliant team that clearly take a great deal of pride in what they do.

1 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Poor quality and non existant customer service

Wrote a review reporting the Railway Lamb meat being very tough, company responded asking Barbara Henderson to get in touch and resolve, heard nothing, end of. Don't need to deal with them again.

Owner then contacted me and asked me to alter the review, review is true in all aspects and stands as is.

The response from Barbara below sums up the communication perfectly, she doesn't seem to grasp that a message sent to her via her posting on the companies Facebook page will go to whatever email address she used to make the posting, how would I know that it was her personal email address? It was a message to a publicly available name on the company's Facebook page. I can't help it if they collectively failed to deal with the issue.
Barbara seems to think it is a harsh review. Owner accepted that the quality was not acceptable, Customer Service in the guise of Barbara dealing with it was non existant, how is this harsh or anything but a true statement?

14 décembre 2024
Avis spontané
Logo de Praveen Kumar - Authentic Indian Cuisine

Réponse de Praveen Kumar - Authentic Indian Cuisine

As a company and an individual who prides themselves on our excellent customer service we would like to respectfully respond to this harsh review.

A customer left a lovely comment on our private facebook group, complementing one of our dishes.
The post had many positive comments and you added a brief comment on the post saying you had the same dish but found it tough and disappointing.
Praveen tagged myself - Barbara, asking me to get in touch but unfortunately, tags and comments notifications on facebook can be unreliable and this request was missed.

A few days later you private messaged me on my personal facebook account on a Saturday afternoon, quite rudely. I apologised for missing your comment and asked if you drop an email to our team we would of course address your issues. Your reply was again quite rude and you then left this harsh review.

Praveen dropped you a message - again apologising and acknowledging your right to review but only asked that you do not personally name staff members and if you could amend this in your review.

We are a small family run business and excellent customer service is at the core of our values. We are sorry you did not give us a fair chance to deal with your complaint before leaving such a negative review.

Noté 1 sur 5 étoiles

Nothing went wrong with ur food just…

Nothing went wrong with ur food just didn't recieve my order it was taken from out side the building I live in got refund ur curry's are the best I've had

9 octobre 2024
Logo de Praveen Kumar - Authentic Indian Cuisine

Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Paul - We're sorry to see you left us a 1 star review against our business page for the events outwith our control - especially as our curries are THE BEST YOU'VE HAD! What a great compliment!.
We were of course very sorry that your delivery was taken from outside your home and our customer service team did work hard to try to find your parcel and we did indeed offer to resend that but a refund was requested instead.
We do hope to send you some more curries in the future and perhaps get some extra stars for our great curries!!

Noté 5 sur 5 étoiles

Amazing curries

I am on my third order. I've had a selection of different curries, each one delicious 😋 the whole family highly recommend. Good to know they are healthy too 😊

30 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely superb

Received a taster box as a gift and these curries are absolutely superb (and I say that as a veteran of many curries!). Amazing flavours that beat the best takeaway hands down. I could eat the chicken tikka saag forever.

6 novembre 2024
Avis spontané

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