Premier Care in Bathing Avis 

Ref number 20763. Premier care
Walk in shower fitted .Absolutely wonderful service . Very happy indeed with overall finish. Customer service was second to none kept up to date, checked in everyday yo see if all was good. The whole experience from start to finish was outstanding, customer service to the workman/ labourers, all very professional, caring and friendly. 100% would recommend

Your trades people have done a very good job exactly as we asked very clean and tidy left no mess all rubbish taken away all in all very good

Matt our fitter was excellent, we were pleased with the initial installation, he did a very neat job and the electrician was also very tidy with this work. However, we had a small issue with the flush running constantly, and Matt revisited us promptly and resolved the issue.

The whole experience was faultless from start to finish. ADAM the bathroom fitter was an extremely nice guy and very professional. He arrived each day on time and early and worked like a Trojan. ADAM kept checking with us through the installation that everything was as we expected. The bathroom is stunning and we're really pleased... Thank you again ADAM.
Yvonne contacted us every day to ensure everything was going as planned and always there if we needed anything...not that we did. Again Like Adam Yvonne was lovely and very professional.
we're over the moon with our bathroom. Big thank you again ADAM, YVONNE and Premier Care Bathrooms.

Initial survey was thorough and helpful advice and suggestions were useful in deciding preferred option. Installation was painless with thorough attention to the task and effective precautions to maintain access routes clean. Every effort made to keep work area maintained as clean and tidy as possible, and rubbish removed and tidily arranged for collection next day.

Very helpful plumber and electrician who worked around my existing small en suite bathroom to make a very attractive and functional new shower room

Although off to a bad start through original contractor, the new contractor was excellent
I was telephoned daily to ensure everything was OK parts and contractor had arrived on time.
Good communications

The date I was given no one turned up, upon calling the company I was told my order hadn’t been booked in, I also called the 2nd time the same day to be told that both the fitter Andy & delivery would be the following day. The fitter Andy arrived but no delivery of goods. I was phoned to say that delivery would be the next day as they were waiting on a part. As soon as the delivery was made Andy set to work & completed the bathroom in 4 days & did an excellent job, I could not fault his work, it’s just a shame the admin let down the whole experience. I was phoned every day by Matt to check that everything was ok.

Sink has hairline crack in it, which happened when running hot water, it is a sink afterall !
After initial confusion over warranty, the job was completed very quickly, at NO charge to me. Fault reported Monday, replacement sink arrived Wednesday, plumber (Raphael) arrived today Thursday and did an excellent job. Very friendly, and professional, thank you.
Other than the initial difference of opinion at the start with Premier Care, the job was carried out quickly, and professionally. This alone, i would certainly say to anyone to use Premier Care without hesitation.
Particular thanks to Ron in customer care for his help, and kindness, and even a follow up call to see if everything was okay, excellent !

Very happy with our new bathroom, great quality fitting and installation was very good. Callum was very professional and tidy, I wouldn’t hesitate to recommend him.

Excellent communication during the installation. The company tried very hard to make sure we were happy with everything and the installer returned promptly to remedy a small problem.

Excellent work by Ash

The support we received from Eva and the brilliant job completed by Mike

Very Good Service Everybody from Premier Bathing Solution company has been extremely helpful and supportive. The job was completed very well . Nigel the fitter did an excellent job. Dave the surveyor was very helpful . Robert and Matt were very supportive and helped each way of the installation. Overall we got excellent service.

owen the fitter worked none stop in awkward conditions my only complaint was they collected all the rubbish at 6pm when dark but in truth does it really matter top professional company

We had to change our bathroom with a tub to a walk-in disabled type due to a drastic change in my health. The Premier Care was excellent from the starting design consultation stage to the final finish. Dave who came and surveyed and designed the bathroom was fully knowledgeable, considerate and answered all my questions with a smile. Nigel who actually executed the whole bathroom was very punctual, professional and accommodating and explained to me all the workings of the new bathroom. I can definitely recommend the Premier Care to anyone thinking of house refurbishment.

James, the chap who fitted the shower was hardworking and the job was completed in good time. It was unfortunate that in using our existing shower, when put back, did not work. This then cost more money.

The contact with the team was good and they kept us up to date on progress. In spite of difficulties with the weather they kept to their deadlines and kept us informed about how things were going. The rubbish was collected promptly as they had promised. We continue to be delighted with our new shower room. As I am a carer for my 102 year old husband I am unable to spend any more time on this.

I wanted to clarify the previous review. David our fitter gave us 5 star service. We are very happy with our shower.

My mother had a walk-in shower fitted by Premier Care, the service was excellent from the initial phone call all the way through to installment and finish .
We did have other quotes done, Premier Care were NOT the cheapest but we decided to go with them because they felt the most professional and had the better quality flooring / wall coverings.
Every little detail is covered , when they say they are going to arrive , they come on the dot. They came over specially during the planning time as I had to fly abroad , so they scheduled someone earlier to see me .
Everyone that works for this company seems to understand that they’re dealing primarily with the older generation. Their approach and communication skills are second to none.
I can highly recommend them and my mother’s bathroom looks exceptional .