Premierprint Avis 

32
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quality was exactly as we expected and needed for our event. Arrived in time despite a small delay which PP were quick to rectify. Considering there is not much difference between single colour p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been a wedding stationer for 5 years and finding a good quality printer is SUCH hard work! I ordered 2 x A0 signs with drill holes for my own wedding and the quality is fantastic. The matt lamina... Voir plus

Noté 5 sur 5 étoiles

I ordered an A1 foam board for a welcome sign to a birthday party. The artwork for the sign included a number of photographs which were scanned into a computer and they all came out perfectly!... Voir plus

Noté 1 sur 5 étoiles

Really poor service. Was emailed to say the prints had been left PP and were with the courier. On the day they were promised, I called to chase and they hadn't even left their building due to a pr... Voir plus

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Premier Print are printers


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3,9

Bien

TrustScore 4 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,9

Tous les avis

(32)

9 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great banner, fast turnaround

Great banner, brilliantly priced and fast turnaround
Just ordered and received my banner. Let me say, the job they had wasn’t easy, my logo became pixelated and I couldn’t do much to help due to the package I used to design it. Communication was great, they took the time to do proofs and got my product to me the day after I approved it. I would highly recommend and won’t be using any other company for printing from on. I was so impressed, in art markets this type of printed media is always needed and I will always recommend this company in future.

15 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Wow such good quality!

Purchased a banner for my wedding party, not only did I receive my item earlier than expected, the quality was on another level. Thank you premier print I will definitely use you again and have recommended you to family and friends

1 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect laminated foamex boards

I've been a wedding stationer for 5 years and finding a good quality printer is SUCH hard work! I ordered 2 x A0 signs with drill holes for my own wedding and the quality is fantastic. The matt laminate looks awesome and the packaging ensured no damage during transit (something I had almost come to expect from leading online printers). They arrived quickly and I cannot wait to display them at my wedding! Thank you.

15 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Can not recommend these guys enough

Can not recommend these guys enough. Speed, price and quality. From small banners to pop ups, flags and anything else we need, they manage! Excellent service, helpful team and speedy delivery.

15 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic quality and team.

Been using these guys for a long time, prints are perfect and absolutely top quality, delivery is always quick and the customer service is always on another level.

Have used other companies before these guys and you get no where near the same quality or support.

Once you buy here, you will not go anywhere else.

16 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

FAULTY ITEMS NOT AS DESCRIBED

I ordered 2 identical PVC banners that were beautiful in print quality. I was so excited to put them up. However within the first week the eyelets had rusted and created dripping orange stains down my prints. These were intended for a small business and they look a state. These were listed as suitable for outdoor use and water and weather resistant. There are PVC banners next to ours from other businesses that are in perfect condition, however the owner Damien is passing the blame over to myself for them being damaged by the salt in the air and the wet conditions (OUTSIDE) despite living on the south coast and again, this never happening to any banners that other businesses have sourced from alternative suppliers. Contacting them has been hit and miss, with a few of my emails going in answered. And then not hearing from them for a long period after telling me they’d get back to me about sourcing plastic eyelets (even though their steel ones are allegedly suitable for outdoor use but I’m the only one in the whole of the U.K. to have had issues with ‘weathering’). I’m being refused a refund or even partial refund for receiving an item not as described, and if it is then it is a faulty item. I am however being offered a small discount on my next purchase, which is laughable given the headache they’ve caused. DO NOT PURCHASE FROM HERE.

20 juillet 2023
Avis spontané
Logo de Premierprint

Réponse de Premierprint

Hello Sabrina,

Thank you for taking the time to leave us a review; I’m sorry that you didn’t feel we met your expectations. I have taken time to review the case properly and wanted to explain why this failed. Your location is on a beach, we do use steel eyelets that are not really suitable due to high salt in the air as steel can rust. You noted other banners didn’t rust in the same way because they are made from brass.

We are sorry that the banners did rust, we sell hundreds of banners weekly and our banners are suitable for outdoors use. This is the only case we’ve had since using these eyelets so it’s extremely rare and we are sorry this has happened and have taken this seriously.

On the back of this we have ordered a plastic eyelet machine and we are shortly offering this as an option as we do understand and if there is a problem we will do everything to put it right. We have also introduced a new CRM system so my team can more effectively deal with queries as I currently do all of them.

Thank you for the kind feedback regarding the print quality we do pride ourselves on this, we have refunded the order and have offered free replacement banners as we would love to put this right.

Kind Regards
Daimen
Director

Noté 4 sur 5 étoiles

Ordered a Foamex board welcome sign

Ordered a single Foamex board for a welcome sign for a party and it came out beautifully. The cut across the top of the Foamex could have been a little smoother, but it wasn't noticeable, the print was perfect and it arrived earlier than expected. Would definitely use again!

23 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Wedding Seating Plan Printed

I am so impressed with this company. I had designed a seating plan for our wedding and wanted to print an A1 poster of it that I could frame. I found Premier Print who offered something more durable and sturdy than a poster, by printing my design on a foamex board. I submitted my design around midday and selected express delivery and it arrived the following morning. The quality of the printing is perfect and the foam board is more than sufficient for what I was looking for (I selected 5mm). So so happy with the product quality and service, could not recommend enough!

28 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Even small orders matter to these guys!

Even small orders matter to these guys!
As a photographer, I want to go that extra mile for my customers and trying to find suppliers that do the same can be tricky.
I wanted only two small items but the communications and emails received from Damien was great.
Easy to order, great service and a keen price, what more could we need...
Thanks

26 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Quality and affordable!

Ordered a di-bond sign and a PVC poster for a client last week. Despite shipping being quite costly, their prices and quality can't be faulted. Thank you!

23 septembre 2020
Avis spontané
Noté 4 sur 5 étoiles

Pleased

I order large boards from here and so far have been very pleased with the service.
4 stars because the postage is quite high but pleased otherwise.

19 mars 2020
Avis spontané
Logo de Premierprint

Réponse de Premierprint

Thank you for the feedback, the reason why our postage is a little higher is down the the fact of the following. anything bigger than an A1 gets a surcharge with DPD with the extra packing materials, labour we use and sending with a premium carrier it actually costs us £10 to ship every order so we're making a £1.50 loss on every job. for us its essential we get the item there on time and in perfect condition.

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