Purchased a shoe stretcher in November 2025. Just discovered my credit card has been charged $39.95 for 5 months. Reached out to customer service (Premium Foot) and received a flippant response statin... Voir plus
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This is my first time ordering from this company however the customer service thus far is great. Waiting on the product to see how good that is ,which I believe will hold up as the company predicted
I bought a beautiful pair of sandals online and was so disappointed when the front was too narrow for my foot. I had surgery a few years ago and have titanium in my foot making shoe fit an issue. I wa... Voir plus
I just now placed the order and I am hoping for the best. Your foot stretcher has the highest rating that I can find beating out Wal Mart thank you Robert Patterson.
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Quickness ok
Ease of use.
Be careful not to sign up for their…
Be careful not to sign up for their weird membership in exchange for a discount, they’ll rip you off
I have never receive the strecher
I have never receive the strecher. Please call me at 731-225-4824 soon.
Everything was straight forward.
BUYER BEWARE
BUYER BEWARE
I came across this product through a TV ad that positioned it as a “life-changing” solution. The ad directed me via QR code to a purchase page showing a price of $19.79, which I proceeded to pay.
Shortly after, I noticed an unexpected charge of $31.77 on my credit card (from PREMIUMFOOTCOM). After contacting the company, they issued a partial refund of $11.98—without a clear explanation.
Then, approximately 10 days later, an additional charge of $39.95 appeared on my card from the same merchant.
When I reached out multiple times, the responses referenced various terms and conditions that were not clearly disclosed at checkout. The overall experience suggests a pricing structure that relies heavily on fine print rather than transparent, upfront communication.
If a product is advertised at $19.79, but the effective total approaches $60 for a single unit (not a pair), that should be clearly stated from the beginning. A simple disclosure such as:
“$19.79 price applies only under a membership-based offer. See terms and conditions below.”
would have made a significant difference.
Horrible experience! What a scam!!
Horrible experience! Everything you read here is true. Walmart sells a similar pair for $9.99 without forcing you to pay for a $39 membership. It cost me $35 USPS to send this single shoe stretcher back. If I could inflict pain upon the man behind this scam I would.
Had a friend recently that told me…
Had a friend recently that told me about you guys.
Absolutely loser company it appears…
Absolutely loser company it appears you’re gonna get a shoe stretcher for $19. It shows up and it’s $35 then all of a sudden there’s some recurring subscription fee of $40. Why can’t people just do the right thing it’s a scam stay away.
Went smoothly
Went smoothly. Good price. Will evaluate quality when product arrives.
Quick and easy to deal with
I haven't received my products yet
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