Presentop Avis 

8
•
TrustScore 3 sur 5

3,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

8 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(8)

8 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

The product is faulty

The product is faulty , the skylight function didnt work . Requested for repair / replacement , but no response

12 septembre 2026
Logo de Presentop

Réponse de Presentop

Dear Danny DANG,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@presentop.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Noté 1 sur 5 étoiles

Still not received!!

Still not received!!

11 septembre 2026
Logo de Presentop

Réponse de Presentop

Dear Nigel Blackburn,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.

To help us resolve this issue quickly and accurately, please contact us at:
Email: support@presentop.com
Please provide:
- Your order number
- The name and email address used when placing the order

Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Best regards,
Customer Service Team

Noté 1 sur 5 étoiles

SCAM SCAM SCAM

SCAM SCAM SCAM - do not buy from here. I ordered a simple product that should have come with 2 parts. I paid $45 for it. When only 1 part came I raised this immediatley and asked for the full product or full refund they offered $4 refund even though the product does not work at all. They keep coming back to the same request with a slightly higher offer of $9. Having gone to AI this appears to be a tactic from this company and to not trust them.

I have the full email chain as proof.

In terms of your response Presentop, I have already emailed your email address amd where I submitted proof to you on an incomplete order, and my reuqest to either send the completed order or send the full refund, you team offered me a $3 refund to a $47 order. Then when I complained it went up to $4.

I was being fair by suggesting the full product or full refund and you finished by offerin gme $9 for product I cant use. This I hear is your strategy on these and why I leave this review

24 août 2026
Avis spontané
Logo de Presentop

Réponse de Presentop

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@presentop.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Noté 1 sur 5 étoiles

I purchased a so called moving visual…

I purchased a so called moving visual projector. What a massive disappointment! No wonder these companies don’t allow photos or videos in there reviews as they would be out of business! I paid $90 aus to get for my mentally challenged child. He was so excited, which turned to so much sadness and disappointment… the actual projection had no moving pictures as advertised. It was almost like a slide projection on an old projector. So hard to explain, if I was able to show everyone what I had received. You would be gobsmacked! Will never purchase from this company again. And yes I have complained numerous times only to be offered $16 aus refund. Far from the $90 aus I spent. Consumers please don’t buy from this company again! Not even worth a one star!

21 août 2026
Avis spontané
Logo de Presentop

Réponse de Presentop

Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@presentop.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.

Noté 5 sur 5 étoiles

Experience the best

Such a easy process from start to finish and speedy delivery product was what was advertise and excellent quality will be recommending to family and friends

20 août 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus