Preservea Avis 

I have already gone back and forth with the shipping company and now with the company. Tracking # states it was delivered. I contacted my post office, the tracking number and the shipping address DO NOT match. The company continues to state it was delivered. NO KIDDING! TO THE WRONG ADDRESS! I cannot provide documentation. According to the Post Office it is a privacy thing (I can understand). THIS IS A BIG SCAM! AND Their website says shipped from the US! YEAH, RIGHT! Tracking says otherwise. SAVE YOUR MONEY!

OMG. Ordered February 17. After many emails concerning tracking, it supposedly showed up in Topeka! After languishing there with no movement, I demanded a refund. Their response? It was refunded. Then...surprise! Showed up yesterday. Wrong one. Only 3 grater attachments, etc. What a hoax. I just sent them pictures of it. Stay tuned. But don't buy!!

Never got package—-also given false information about tracking. On top of that they claimed it was Post Office’s responsibility to find the package.

Big time scam!! Never received item, asked why and they said they were reshipping it…never received but suddenly tracking went from stuck in Colorado for a month to my mailbox in Indiana. Never recieved… ended up, reporting it to my credit card company and issuing a new card per my local post office recommendation

Biggest Scammers!!! Beware!!!!! They do not honour their commitment to the customer. I ordered 2 of the 5 in 1 cheese grater for $67 USD, and was sent a cheap ($5 USD) tabletop grater instead. They offered to refund $7 USD even though it was their scam. Please share this far and wide.

Do NOT order from preservea.com! FALSE ADVERTISING!!!!! It took almost 1-1/2 months to receive the package from them. When it did come, the boxes were all scrunched up and looked like they had gotten wet at some point. And the products they sent were not the products advertised! Cheap! Cheap! Cheap! When I contacted customer service, they wanted me to send pictures of what I ordered, so I did. Then they said that their warehouse determined that the pictures “aligned” with what I ordered. FALSE! Anybody in their right mind could see the difference. And then they offered to refund me $5, when I paid $53! When I responded that that was unacceptable, they said they could refund $11. SERIOUSLY?!

Well me too got scammed , this is a fraud website. Today is March 27th. ordered a rotary grater in aquamarine….. On Feb 2, 2025. Gave me tracking number only to tell me my first number was wrong creek ago ? Called usps said tracking number shows wrong address. Can’t give me any more info. Only says it was delivered to a mailbox in my town. The usps agent said , that does not mean it’s been delivered. Said I should reach out to preservea. Reached out to preservea - no response. Have been emailing like cat and mouse for three weeks. The tracking this past month showed ~ Spain to China to Norman, Oklahoma then somwhere hanging around Chicago for 5 days.?? I live in western NY. They kept telling me sorry it’s coming. Got enticed on Facebook or instagram then ordered mistake. This rotary grater in website says ships from
Atlanta Georgia ? They told me they have warehouses all over the world. So why originate in Spain? Lesson learned. This is fraudulent hope DOGE takes them down.😠 Deplorable!

NOTHING BUT SCAMMERS…….Order 5-1 cheese grader…never received it…tracking said it was in Gander Newfoundland….then no more contact…..i live in Ontario Canada…contact them, they said they would send out another one…received it…IT WAS A CHEAP Cheese Grader, 3 different graders….they offer me $6 then $10.. nothing to what I paid….SCAMMERS….never again…

What a scam!! I bought 2 - 5in 1 graters after almost 3 months I received 2 pieces of crap that are no where near what I ordered, contacted customer service and sent pictures, they offered me $5 I said no, now they have come back and asked if $10 would be acceptable, I told them the only acceptable solution is to refund the full price I paid since I did not receive the product I ordered. What a scam!! I will find every site I can and leave bad reviews.

I ordered two cheese graters. It took two months and then ended up somewhere in Kansas where the tracking ended. When I contacted them, they said they would send out another. Two weeks later I received it from California but it was not the correct grater- this one is essentially a plastic toy with a little pop off handle. When I complained that it was not the right one, they told me it was the original order and offered me $11. I told them it wasn't good enough and they offered $16. That is still not good enough, I want the correct grater or a full refund . The graters I received aren't even on their website and I have all the documentation that the item I purchased was different but they are insistent I got something else. We'll see how this plays out.

Wish I had researched this company before purchase. I ordered two 5 in 1 slicers which company claims were delivered, customer service kept providing tracking numbers but my daily email from USPS never had this tracking number and company told me I had to get money back from shipping company! I disputed the charge, which was MORE than the original order price, I might add. HORRIBLE COMPANY and clearly a SCAM.

If I could rate a 0 I would. DO NOT buy. Never got the item. Cheese grater.
Customer Service gave me a tracking number then another tracking number and then another tracking number three tracking numbers. The last one was a tracking number through the Postal Service, but it was for another address a completely different item going to a different address. They give you the runaround and never resolved the issue You will never receive your package don’t waste your money.

The customer service is absolutely terrible! I waited almost 2 months to get my slicer, I am finally notified my product was delivered,but I never got it. After multiple contacts with customer service they said there is nothing they can do because tracking says it was delivered. Their website says they promise to deliver, if you don't get your product, they will send another one. I am extremely disappointed and feel like this website is a scam!! Buyer beware! When I purchased my item, my credit card was charged more than the total was supposed to be. I reached out about that the very next day and they wouldn't fix that either! What a SCAM!

I just finally got an email back and offered me 5 USD and I could keep the product. I paid 28!!!; wow!! Never again. But I forgot about the email they sent after I had sent a pic of the product and the waybill. It said that the product was sent to me. Duh. How could I take a pic not even a phone number

I wish I saw these reviews before I wasted my money and time. If I could give a -100 I would. The video and ad shows a high quality item but what I received was far from high quality. It’s cheaply made with cheap plastic. The drums came bent and plastic around the metal on the drums could easily come off into your food. Then when you try to request a return for not being what you ordered they want to just give you a little money back and not a full refund. My items were defective and it states in the return policy that it could be returned and now they are trying not to give me my refund and allow me to return them.

I would give a negative 5 stars. I waited almost 2 months to receive the two graters that I ordered. They are not even close to the product that was represented. Interestingly, my daughter ordered the same product from Amazon and received it exactly as ordered. So the product does exist! How disappointing! Buyer beware!

SCAM BUYER BEWARE. I ordered the 5-1 chopper grater. I tracked it for almost 2 months. It said delivered. Never recieved item. Emailed them and they told me to check with post office and my neighbor. I called the number they told me to call which was USPS. USPS tried looking up tracking number through them, fed-ex etc. Couldn't find the tracking number on any site. I escalated through Pay-Pal. Pay-Pal sided with them because they showed that it was supposedly delivered. Very dissapointed in PayPal, but more imortantly this site!!

Mine was eventually delivered but it is a completely different grater than is pictured or used in the advertisement videos. Classic bait and switch. Maybe customer service will be helpful but my expectation is poor.

Ordered a 5 in 1 chopper. The charge increased when it hit my bank account and I was also charged a foreign ATM fee. The item came over a month later and it was a cheaply made 3 in 1 grater nothing like what was advertised. Much smaller. They will not reship the correct item and only offered $12 compensation after going back and forth several times in email. Waiting to see if I will actually get the 12 usd, as they described it.

Ordered 1/23/25, received an email it was delivered 3/15/25, it was not. I took tracking number to post office and they told me it was a scam. I have now received 3 different tracking numbers every time I send communication to Preservea. Still no item, do not fall for this scam!