Efficient and straightforward ordering. The product was very well packed for despatch, which is a sign of a company which has both pride in its products and respect for its customers.
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Lisez les avis des autres
I purchased some champagne truffles in the half price sale and even though a bargain I'd planned to have one a day and make them last .They arrived at ten thirty and had gone by midday need I say anym... Voir plus
Paid £42 to buy the Hot Cross Bun Easter egg direct and saw it later on Ocado for £13 (marked down from £26). The egg doesn't taste of hot cross buns and it's tiny - approx the size of the smallest Ca... Voir plus
Amazing. Point to note, when ordering for delivery to Europe can be complicated, due to customs needing details provided to courier, maybe Prestat can look into this. We are new and loyal customer go... Voir plus
À propos de l'entreprise
- Artisan chocolatier
- Usine de chocolat
- Chocolatier
- Confiserie
- Fournisseur de cadeaux d'entreprise
- Boutique de cadeaux
Écrit par l'entreprise
Prestat, acquired by Domori in 2019, was founded in 1902 by the legendary inventor of the chocolate truffle himself, Antoine Dufour. Amongst the oldest British chocolate brands, Prestat is a longstanding supplier of the Royal Household and has been granted two Royal Warrants, by Her Majesty Queen Elizabeth II and Queen Elizabeth The Queen Mother. Prestat is the largest London based chocolate producer, recognised for its creative recipes, whimsical character, and colourful packaging.
Coordonnées de contact
Unit 8 Powergate Business Park, NW10 6PW, London, Royaume-Uni
- ecommerce@prestat.co.uk
- prestat.co.uk
4,3
Excellent
224 avis
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Delicious- the very best
Delicious chocolates - the very best. Prompt service. Delightful packaging.
18 octobre 2024
Beautiful Presentation, But Misses the Mark on Value
Nice things come in small packages, and the chocolates deliver on presentation, however, given the premium price, I couldn't help but feel the chocolates didn't quite offer value for money.
Unfortunately, only half the order arrived initially, though customer service acted promptly to correct this once I reached out. While they offered a discount on my next order as compensation, I would have preferred additional chocolates as a more fitting gesture.
Overall, a bit of a mixed bag when it comes to value and service recovery.
23 octobre 2024
Superb chocolate
Superb chocolate, nicely presented. An ideal gift for a 95-year-old. Or, indeed, anyone else.
10 octobre 2024
The chocolate is refined sweetness.
9 octobre 2024
excellent delivery service
2 octobre 2024
An excellent service
The champagne truffles are a family favourite. I bought them as present. My order was acknowledged and then the dates of despatch and arrival were emailed. I was delighted with the whole process.
9 septembre 2024
Gorgeous ginger thins
Second time of purchasing and gifting these wonderful ginger thins!
Ps got a box for ourselves too
4 septembre 2024
The most delicious chocolates ever
Seamless service from ordering, to the delivery, which was great as it was surprisingly very fast. Excellent service.
9 août 2024
Kept informed about delivery and…
Kept informed about delivery and arrived on chosen date. Problems with Royal Mail courier and informed Prestat customer service who responded quickly. Order was updated a few times online as showed complimentary chocolate bar which final version and delivery did not include. However good range of chocolates and nice packaging with unusual flavour combinations.
23 juillet 2024
Surprise Items received were poor
Surprise Items received were poor. Not enjoyable & cheaper options. Not worth it.
18 juillet 2024
A gift to yourself and those you love
The chocolate i delicious in the most beautiful boxes ever.
24 juillet 2024
Swift delivery and a fabulous product
Swift delivery and a fabulous product. My favorite chocolate by a long way. Not cheap, but not that much more expensive than other upmarket brands which are much less tasty in my opinion.
Savor in small quantities as a luxurious and delicious treat to save the bank balance and the figure!
23 juillet 2024
Anniversary card was not sent with…
Anniversary card was not sent with chocolates and at £3 / chocolate (incl. delivery charge) these are now too expensive. Won’t be buying again Hotel Chocolat here we come.
8 juillet 2024
Shameful service from Prestat
Shameful service
2 day delivery took 9 days eventually after I sent many complaints I got a response hardly any apology eventually arrived gave me voucher for 10 pounds so thought as my partners 60th in a day I ordered again next day delivery did not arrive next day
I don’t know what has happened to Prestat but I for one won’t be ordering again absolutely shameful company service
11 juin 2024
Avis spontané
Confusion?
I selected a shop to collect my order, but a a shop assistant said it was not arranged this way?
5 juin 2024
Lovely flavors
Lovely flavors, the boxes are also very elegant and pretty to display on my tea table. I am glad that I can order directly from Prestat to be shipped to California. Thank you so much 🙏
24 mai 2024
She Loved them
28 mars 2024
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