Great dealing with Nicola, although the barrel I was selling at auction did not meet my price it was not far enough and hopefully will this time next year. Professional, helpful and straightforward to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have used Prestige many times as I find they offer an excellent service with a personal touch, and provide great help and advice.
L'entreprise a répondu
Good experience as both a buyer & seller. Good collection process (and lower minimum value required for free collection than other auctions). Decent audience - most of my bottles sold for more t... Voir plus
L'entreprise a répondu
The bidding system is easy to navigate and place bids. Easy search facilities. Regular notifications sent to keep you up to date on your bids. Easy checkout procedure and very quick delivery. I've not... Voir plus
À propos de l'entreprise
À propos de Prestige Whisky Auction
Écrit par l'entreprise
Prestige Whisky Auction are fast becoming THE platform to buy and sell rare & exclusive malt whiskies from around the world.
With many years of expertise in the malt whisky industry, Prestige Whisky Auction also have an extensive and global customer base of collectors, investors & Scotch lovers!
A family business which was founded on the expertise gained as successful investors in the ever-popular Scotch Whisky market, Prestige Whisky Auction benefits from their industry knowledge and contacts gained from trading prestigious whiskies from all over the world.
Hosting monthly online auctions with a vast array of rare, collectable and new release whiskies, paired with outstanding service and low fees, Prestige Whisky Auction will not disappoint!
Monthly Online Auctions | Outstanding Customer Service | 0% Seller Commission | Free Collections | Global Audience | Fast & Secure Payment | Low & Transparent Fees | Free Valuations
Coordonnées de contact
Muirfield Road, G68 0EX, Glasgow, Royaume-Uni
- 01236 361221
- info@prestigewhiskyauction.com
- prestigewhiskyauction.com
4,9
Excellent
697 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Exceptional Service
Amazing company with wonderful staff. Friendly, knowledgeable and professional from the outset. The process of selling was so simple and straightforward and communication was excellent at every step. They did exactly what they said they would and when they said they would do it. Honestly cannot fault them and am happy to highly recommend them. EXCEPTIONAL SERVICE
3 novembre 2025
Réponse de Prestige Whisky Auction
Wow! Thank you very much for this wonderful review! It was a pleasure to sell your whiskies for you and we are delighted that you’re happy with the experience and results! Thanks for choosing PWA!
Sold for just above mid estimate with…
Sold for just above mid estimate with costs as explained up front and no seller commission.
Mo ey to spend on something I will drink. These were long ago presents I would not drink or appreciate.
3 novembre 2025
Réponse de Prestige Whisky Auction
Thank you for taking the time to leave a great review! We are delighted that you’re happy with the service and results-thanks for choosing PWA!
They care.
Time after time the team at Prestige show how much they care. Top marks for costumer care.
3 novembre 2025
Réponse de Prestige Whisky Auction
Thank you for your great review! It is always a pleasure to work with you and we are delighted you’re happy with the experience!
Réponse de Prestige Whisky Auction
Thank you for this great review! Delighted to hear you’re happy with your PWA experience!
Very efficient all ways good delivery…
Very efficient all ways good delivery since using them I have never had a problem and would highly recommend them well done
3 novembre 2025
Réponse de Prestige Whisky Auction
Thank you for this great review! Delighted to hear how happy you are with the service and experience, we look forward to working with you again!
Réponse de Prestige Whisky Auction
Thank you for taking the time to leave us a 5* review - delighted that you are happy with the service and overall experience!
As always a perfect service ....
6 octobre 2025
Réponse de Prestige Whisky Auction
Thank you for this great 5* review - it is always a pleasure!
Dealing with Nicola is a pleasure
Dealing with Nicola is a pleasure, very polite and accommodating with the whisky collection. If I have any questions regarding anything she gives a quick and helpful response.
6 octobre 2025
Réponse de Prestige Whisky Auction
Thank you for this great review Alan! It is always lovely meeting you and delighted that you are happy with the service!
Wasn't happy
This auction decides half way through to put reserves on items, after a few emails they explained why, but this should have been discussed with seller before auction had begun, sorry for this review Prestige as I had bought before without incident but if someone enters lots without a reserve they should stay that way,
30 juin 2025
Réponse de Prestige Whisky Auction
Neil,
We have already discussed this previously by email and publicly on your earlier negative review. I don’t think there is any need for you to leave another negative review regarding the same issue from several months ago.
As previously advised, a seller passing away mid-auction is unforeseen and I am terribly sorry that this prevented you “getting a bargain” as you said but this is beyond anyone’s control or wishes at any point in life.
A very young lady lost her young father and we decided this was the best course of action and to this day, we stand by this decision. In fact, several people have since commented on your earlier review and how we handled this situation!
I am sorry that you didn’t get the bottle of whisky you were winning at the time this occurred in the early days of a live auction and I am sorry you are not happy with our auction house but again, looking after a young bereaved girl is much more important to us in business but most importantly, as human beings.
As I mentioned before, please feel free to get in touch with me personally to discuss further if you wish.
Kind regards
Nicola Loan
Director
Auctioneers with great customer service.
You have everything well organised including collection of payment and delivery of winning lots.Alerts to being outbid very fast.Every bottle carefully packaged.I am well impressed.
6 octobre 2025
Réponse de Prestige Whisky Auction
Thank you very much for this great review Joh - delighted that you are happy with purchases and look forward to sending more your way!
Exceptional Service
As the title in my review suggests, Prestige is second to none. Everything from initial contact, customer service to receipt & payment is simply exceptional!
Thank you Nicola.
6 octobre 2025
Réponse de Prestige Whisky Auction
Thank you for yet another 5* review of our service - we truly appreciate the repeat custom, comments on great experience and great whisky to sell!
Premium Professional Service
Once again I have had the pleasure to experience a Premium Professional Service, providing realistic valuations, and if required followed by guidance in setting reserve level for auction. I am delighted to add their knowledgeable Director, Nicola, has excellent friendly communication skills.
6 octobre 2025
Réponse de Prestige Whisky Auction
Thank you for this great 5* review! It is always our pleasure to sell your whiskies and we are delighted that you are happy with the experience!
Réponse de Prestige Whisky Auction
Thank you for taking the time to leave us a great review!
Excellent service from start to finish
Excellent service from start to finish. Very fast delivery and well packaged
6 octobre 2025
Réponse de Prestige Whisky Auction
Thank you for taking the time to leave us a great review - enjoy your whisky!
I found a box
I found a box, right at the very back of my mums wardrobe. It was a beautiful bottle of Louis V111 Cognac. I approached 3 auction houses. By far the most professional and kind was Nicola at Prestige. In a world I know nothing about it was important I felt represented and valued,and I was...in spades!! Thank you so much Nicola!
6 octobre 2025
Réponse de Prestige Whisky Auction
Thank you for this fantastic review! It has been a pleasure to sell your Mum's cognac - what a great find! Delighted that you are happy with the experience and results, we appreciate you choosing to sell with PWA!
Very good auction would recommend and…
Very good auction would recommend and hopefully pick up some good deals
3 octobre 2025
Réponse de Prestige Whisky Auction
Thank you for taking the time to leave us a review - delighted that you are happy with the experience!
First class service from Nicola
First class service from Nicola. Thank you for all your work. Having shopped around for a seller I found Prestige to be the best value. They also do not fail to impress. Use them..
1 septembre 2025
Réponse de Prestige Whisky Auction
Thank you for this 5* review! It was a pleasure to have worked with you and we are delighted that you had a great experience!
Service was first class
Service was first class, straight forward and quick. I would use the service anytime.
1 septembre 2025
Réponse de Prestige Whisky Auction
Thank you for this great review Stephen! It is always a pleasure working with you and we are delighted you are happy with the service and overall experience!
Prestige whiskey looked after me from…
Prestige whiskey looked after me from the start, guiding me on what to do, helping with everything, making the whole transaction an easy process, can thank Nicola enough.
I highly recommend prestige whiskey to everyone that needs to sell or buy.
1 septembre 2025
Réponse de Prestige Whisky Auction
Thank you very much for this great review! It has been a pleasure selling your whiskies and we are delighted that you are happy with the service and overall experience! Thank you for choosing PWA!
End of auction time kept adding and…
End of auction time kept adding and adding site was to slow. Kept asking for payment saying it was late when it was within the time period.
1 septembre 2025
Réponse de Prestige Whisky Auction
Hi Andrew,
Thank you for taking the time to leave us a review although it is a shame that you have selected 1*.
I am sorry to hear that you have experienced our website being slow - this hasn't been reported by other customers and isn't something we experienced as we are always online for auction ending to deal with any customer queries.
Our website has in-built "anti-sniping" software which means that from 8pm, every lot is extended for 10 minutes each time a bid is placed. This ensures fair bidding and is detailed on our website here: https://www.prestigewhiskyauction.com/how-to-buy and in section 13.3 of our terms and conditions. This is also why all social media/newsletters states that our auction ends FROM 8pm.
With regards to payment, the system will email each day post-auction to remind buyers to log in and pay their balance before the late-payment fee is added on the 5th day. This is charged at 4% of the basket total and I am sure you will agree, no-one wants to pay extra on top of their winnings.
Prompt payment from buyers also ensures that our sellers can be paid within the 5 days we promise and all orders can be shipped quickly - happy buyers and happy sellers!
I am sorry to hear that such reminders haven't been well received and you have been disappointed with our website's operations.
Should you wish to discuss anything further, please feel free to get in contact with us directly on info@prestigewhiskyauction.com.
Kind regards
Nicola
Director
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