This was honestly one of our best days on Maui! Captain Justin was amazing as well as his crew! They were able to accommodate all skill levels with ease and made our entire party of 14 feel comfor... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The crew was engaging and passionate about their work. The boat was handled by a skilled and talented captain. The staff knows the waters and will keep you safe. The food and drinks were excellent! W... Voir plus
L'entreprise a répondu
The crew was wonderful and cheerful. We were lucky to get some snorkeling in given that the tail end of the hurricane/tropical storm had just passed through. The swells were too high for a look at th... Voir plus
L'entreprise a répondu
The team’s customer service was fabulous! It was our second time taking Pride of Maui and nothing short of Amazing! Our son broke his leg a week before our trip, he was in a wheelchair (weight bearing... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Pride of Maui is a local family-owned and operated ocean tour company offering snorkeling, whale watching, and sunset cruise experiences off the coast of Maui. Operating from Māʻalaea Harbor, we provide guided excursions to destinations such as Molokini Crater and other well-known snorkeling areas along Maui’s coastline. Our fleet consists of large, stable catamarans designed for comfort and safety, and our tours are led by experienced captains and professional crews who focus on guest care, education, and responsible ocean practices. Guests frequently mention the friendliness and knowledge of our crew, as well as the overall quality of the onboard experience. Because our tours take place in a natural ocean environment, each trip is shaped by real conditions and wildlife behavior. Ocean visibility, marine life sightings, and weather can vary day to day, which makes each experience unique and authentic. Pride of Maui has welcomed guests from around the world for decades and is committed to providing thoughtful, well-run ocean experiences while respecting Maui’s marine ecosystem. We value honest guest feedback and use reviews to continually refine and improve our tours.
Coordonnées de contact
101 Maalaea Road, 96793, Wailuku, Etats-Unis
- (808) 242-0955
- info@prideofmaui.com
- prideofmaui.com
4,5
Excellent
55 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Pride of Maui
Mahalo! Sounds like a great day on the water. We’re glad the crew helped make the experience memorable and took great care of everyone on board. Appreciate you joining us.
Private Event/Sunset Wedding - Everything you need in one place with beautiful views, food and drinks!
Just got back from Maui and we had the most magical experience aboard the Pride of Maui ‘Elua, where we celebrated our wedding—it was truly the perfect wedding and the best way to kick off our honeymoon.
This ship is an absolute gem in every way, clean, modern design, with AC. The staff were hands-down amazing—friendly, attentive, and always going the extra mile with genuine smiles. The crew helped make our special day feel seamless and unforgettable, they treated us and all of our guests like royalty.
Food was straight-up incredible. Our fresh, flavorful main entrees were mahi mahi and bbq rib options—the vegetable/potato sides and ultimately the lilikoi cheesecake was to die for! They also offer an open bar, which was perfect as you don’t have to worry about paying anything extra .
Our family and friends absolutely loved it too—they couldn’t stop raving about how beautiful, relaxing, and well-run the whole thing was.
Pride of Maui nailed it on all fronts,
If you’re considering having a private event such as boat wedding like we did, book it!—You won’t regret it. 10/10.
1 mai 2026
Réponse de Pride of Maui
What an incredible way to begin your honeymoon! We’re honored you chose ʻElua for such an important celebration, and it means so much to hear the crew helped make the day feel seamless and memorable for both you and your guests. From the food and atmosphere to the sunset views, it sounds like everything came together beautifully. Thank you for trusting us with your wedding celebration, and congratulations again from all of us at Pride of Maui.
It was an entertaining trip with good…
It was an entertaining trip with good food. Everything went off as expected.
2 mai 2026
Réponse de Pride of Maui
We’re so glad to hear everything came together for a smooth and enjoyable trip. We’re happy you enjoyed the food and time on the water. Mahalo for joining us!
Best snorkeling trip on Maui
Best snorkeling trip on Maui! Excellent and friendly staff and food was great as well. Boat was comfortable and had plenty of room.
2 mai 2026
Réponse de Pride of Maui
Mahalo! That’s an incredible compliment. We’re glad the crew, food, and comfortable experience all stood out. Plenty of space on the water makes a big difference, and we’re happy you enjoyed the day with us.
Réponse de Pride of Maui
We’re glad the captain and crew made such a strong impression. Mahalo for joining us and for taking the time to share your experience.
This tour was absolutely amazing!
This tour was absolutely amazing!! The staff was super attentive to our needs and made us feel safe!! During the snorkeling we had beautiful views of the most colorful fish, turtles and coral! The captain and his crew went above and beyond to make our tour enjoyable!! I highly recommend this tour!
28 avril 2026
Réponse de Pride of Maui
Mahalo for sharing your experience! Colorful reefs, turtles, and a crew that makes you feel comfortable and taken care of, that’s exactly the kind of day we hope every guest has with us. We appreciate the recommendation and are glad the team helped make the experience so memorable.
Réponse de Pride of Maui
Aloha, we’re sorry for the frustration this caused. Tours are canceled only when necessary due to ocean conditions, safety concerns, or operational issues that could affect the experience.
When cancellations do occur, guests are always given the option to reschedule or receive a full refund. We’d appreciate the opportunity to understand your situation better and review what occurred if you’d like to contact our team directly.
Great Boat with a Fantastic Crew!
A great trip with Captain Jason and his crew. Everyone was so accommodating and well organized. Highly recommend this boat because it handles the waves very well. With a maximum speed of only 10 kn, it’s not the fastest boat in the fleet, but it was a perfect cruising speed to get us to our snorkelling destinations and to see the sites. Thank you!
25 avril 2026
Réponse de Pride of Maui
Mahalo! Sounds like a great day on the water. Captain Jason and the crew will appreciate the kind words about the experience and organization. Glad the ride felt comfortable and gave you time to enjoy the views along the way. Thanks for the recommendation.
The crew was amazing
The crew was amazing, the tour was phenomenal. We were given plenty of time in the water and happened to see lots of humpback whales headed to the crater and back. The breakfast and lunch that we’re provided was delicious and the ginger drink they passed out for seasickness tasted fantastic. The crew was attentive to all her needs, and I cannot recommend this tour highly enough. We will definitely be back.
26 février 2026
Réponse de Pride of Maui
Mahalo! That sounds like a fantastic day. Plenty of time in the water, whales along the way, and a crew that takes care of every detail. Glad the food and that ginger drink hit the spot, too. Appreciate the recommendation, and we’ll be ready to welcome you back.
Outstanding experience!
Very friendly, helpful and professional crew. Clean boat and gear. Delicious lunch. My mother in law particularly enjoyed the couch by the bar protected from the wind. They were super helpful with my young kids showing them how to put on the gear enter/exit the water, and they had a boogie board with a window for my 7 year old who decided the snorkel was too scary!
1 avril 2026
Réponse de Pride of Maui
That sounds like a great day for the whole family. We’re glad everyone felt comfortable, especially your kids, and that the crew could help make snorkeling approachable and fun. That spot by the bar is a favorite, too. Appreciate you sharing this! We’d love to have you all back aboard. Mahalo for the 5-star review!
Great people serving great food and…
Great people serving great food and drinks on a great boat. Everyone went out of their way to meet our needs and always had a smile on their face. I will definitely be back.
2 avril 2026
Réponse de Pride of Maui
Mahalo for the 5-star review! Sounds like everything came together just right: crew, food, and time on the water. We’re glad the team took great care of you.
Looking forward to having you back aboard. Aloha.
A great experience all the time.
Just a wonderful sales team, captains and crews. Over the span of years and hundreds of guests aboard Pride of Maui, never a complaint and only happy guests. A smooth comfortable ride from start to finish. Aloha.
2 avril 2026
Réponse de Pride of Maui
That kind of long-term trust means everything to us. Hosting you and your guests over the years is something we don’t take lightly. We’re grateful for your continued support and for sharing such thoughtful words about the team. Aloha.
Comfortable luxury boat
Comfortable luxury boat, clean & stocked restrooms. The best views, fun drink menu, friendly & knowledgeable staff. Turtles & whales! Highly recommend the 'Elua
26 mars 2026
Réponse de Pride of Maui
Comfort, great views, and turtles and whales all in one day, that’s hard to beat. We’re glad ʻElua delivered across the board, from the crew to the onboard experience. Mahalo for the recommendation!
Captain and crew were outstanding
31 mars 2026
Réponse de Pride of Maui
Mahalo! We’ll be sure to pass that along; our captain and crew will really appreciate it. Thanks for joining us, and we hope to have you back on the water again soon.
Réponse de Pride of Maui
Mahalo! Sounds like a perfect evening on the water. We’re glad the crew, experience, and value all stood out. Thanks for joining us! We’d love to welcome you back again.
5 Stars All Around.
We booked with the Pride of Maui based on the reviews and they were spot on. 5 Stars!! Justin and his crew were outstanding and thought of every detail from armbands and sprite/ginger drinks for nauseated guests to a spotless boat. Lunch was great and the overall experience was fantastic. They keep the group size smaller which is a huge plus.
31 mars 2026
Réponse de Pride of Maui
Mahalo! It’s great to hear the experience lived up to the reviews. Justin and the crew will appreciate the kind words, especially about the attention to detail and care for guests. We’re glad you enjoyed the comfortable group size and overall experience. Thanks for joining us. We’d love to welcome you back again.
100% recommend this tour
100% recommend this tour. The staff and boat were excellent. We will absolutely do this again the next time we are in Maui.
6 mars 2026
Réponse de Pride of Maui
Mahalo! We love hearing that you’d join us again, that means a lot. It’s great to know the crew and boat made such a strong impression. We appreciate the recommendation and look forward to welcoming you back next time you’re on Maui.
The team’s customer service was…
The team’s customer service was fabulous! It was our second time taking Pride of Maui and nothing short of Amazing! Our son broke his leg a week before our trip, he was in a wheelchair (weight bearing on one leg and able to hop his way to get onto boat) and because of the patience and support each team member gave to my son it gave him a comfortable experience. All courses from the menu were delicious and drinks made to order made. The added whale sightings made the evening dinner cruise even more memorable!
6 mars 2026
Réponse de Pride of Maui
Mahalo for the wonderful review and for sailing with us again! We’re so glad your son felt comfortable and supported. Our crew will truly appreciate your kind words. It’s great to hear you enjoyed the food, drinks, and those special whale sightings as well. We hope to welcome your family back aboard again soon.
Sunset Cruise
The weather was good. The entertainment was great. All those working on the ship were great and enjoyed their work. The food was also very good.
This was the first experience of this kind for us and it was very enjoyable.
5 mars 2026
Réponse de Pride of Maui
Mahalo for the wonderful review! We’re so glad your first sunset cruise was such an enjoyable experience. It’s great to hear you loved the entertainment, food, and our crew. We hope to welcome you back aboard again soon for another evening on the water.
Don’t waste your money
We were told there would be 40 people…there were over 100.
As we boarded the burgers were being cooked 2 hours ahead of time, and tasted so as well. But the 100 snorkelers with noodles really made the experience unbearable. So don’t waste your money.
5 mars 2026
Réponse de Pride of Maui
Aloha, and thank you for your feedback. We’re sorry to hear the experience did not meet your expectations.
We want to clarify that for our Molokini snorkel tour, we communicate a capacity of up to 90 guests, and do not represent that a specific or lower guest count will be on board. Group sizes can vary by day based on bookings, and we operate within those limits to ensure a safe and well-managed experience.
We understand how a difference between expectation and reality can feel frustrating, and we’re sorry it felt crowded during your trip.
We appreciate you taking the time to share your experience, and we’re sorry this did not reflect the experience we aim to provide.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.