Primalpantry Avis 174

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Primal pantry are a blessing to deal with and their products are just as wonderful. I recently bought their Shampoo, Conditioner, lotion, lip balm, night and day duo balms and soap. My daughter and I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently bought Primal Pantry products for the first time. First of their was an error with my order, that delayed the arrival time by 10 days (weekends included) however the customer service was swif... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been a user of the tallow balm for quite some time and have been super satisfied and somewhat blown away with the results, I recently ordered the hair bundle and shampoo bar, had a bit of a hic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently purchased the shampoo and conditioner. I have found it amazing. I usually washed my hair daily (menopause) but now can go 3-4 days before I wash again. Feel my hair is becoming more nourished... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Primal pantry are a blessing to deal…

Primal pantry are a blessing to deal with and their products are just as wonderful. I recently bought their Shampoo, Conditioner, lotion, lip balm, night and day duo balms and soap. My daughter and I have had great breakthroughs in our combination skin. Dry areas (strawberry skin) on the backs of my arms and legs have virtually disappeared and my daughters acne on her face and back have massively decreased. At first we were hesitant to use them on her but glad we did. We will continue to use these products as we are seeing positive results. I ordered it online and they came the very next day. Amazing service. Thank you

14 avril 2026
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Réponse de Primalpantry

Thank you so much for this beautiful review! We’re so happy to hear you and your daughter have both had such positive results.

Thank you again for your support — we’re so grateful to have you as part of the Primal Pantry community.

Noté 1 sur 5 étoiles

I bought their tallow 3 pack jars

I bought their tallow 3 pack jars. I was looking forward to using it. However both my wife and I tried it and did not like it one bit. It left a greasy film on the top of the skin, which tacks onto your clothes and does not get absorbed. Plus the fragrances smell very cheap. Like toilet spray

3 février 2026
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Réponse de Primalpantry

Thanks so much for giving our balms a try — we’re really sorry to hear they weren’t the right fit for you and your wife.

Tallow is a very rich, concentrated balm, so only a very small amount is needed. If too much is applied, it can sit on the skin and feel greasy rather than absorbing properly. We usually recommend warming a pea-sized amount between your hands first and applying it to slightly damp skin.

We’re also sorry to hear the scents weren’t for you. Fragrance can be very personal, and we understand not every scent will suit everyone.

We appreciate your honest feedback and will take it on board.

Noté 5 sur 5 étoiles

5 star review.

Recently bought Primal Pantry products for the first time. First of their was an error with my order, that delayed the arrival time by 10 days (weekends included) however the customer service was swift with their response and rectified the situation with good communication and a prompt resending of package. The product itself is exquisitely effective. As someone who has had chronic dry scalp and skin for years the shampoo and conditioner worked immediately. 5 star product

3 avril 2026
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Réponse de Primalpantry

Thank you so much for your lovely review. We’re really sorry again about the error with your order and the delay this caused, but we’re so glad our team was able to get it sorted for you quickly.

It’s amazing to hear the shampoo and conditioner have already made such a difference for your dry scalp and skin — that truly means so much to us.

Thank you for your patience, kindness, and support. We’re so grateful you gave us a try!

Noté 1 sur 5 étoiles

Eczema got worse with this

I really wish I agreed with majority of the people posting positive feedback however I have to be completely honest from my experience. My granddaughters eczema did not improve if anything it’s gotten worse. We got 4 different tallow and I regret getting them. I used product for about 3 months as directed on tub but very disappointed and feel sorry for my grandbaby waste of time and smelling like a block of fat was not worth it. I ignored the few bad review’s solely because the positives outweighed the negatives.

23 janvier 2026
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Réponse de Primalpantry

Thank you for sharing your honest experience. We’re really sorry to hear this was the case for your granddaughter.

Everyone’s skin is different, and while many customers find our balms soothing for dry, irritated skin, they may not be suitable for everyone.

We’re also sorry to hear you didn’t enjoy the natural scent of the tallow. We appreciate you giving our products a fair try over such a long period, and we’ll take your feedback on board.

Noté 5 sur 5 étoiles

Baby balm and body lotion

I applied baby balm and then body lotion for my baby's skin for her rashes (looks like dermatitis, ?eczema). At first, I applied baby balm only but then I realized there were patches of dryness which the lotion helped. I just want to say that they worked! (Of course not overnight!) I think my baby's skin is ready in preparation for her BCG vaccine! (I was pretty worried at first.) I felt relieved and happy seeing her skin improvement! (Continuous application is the key.) I still have to continue applying without the use of medicated cream just to avoid flare up and for continuous skin healing. I applied baby balm and then body lotion for my baby's skin for her rashes (looks like dermatitis, ?eczema). At first, I only applied baby balm but then I realized there were patches of dryness which the lotion helped. I just want to say that they worked! (I avoid using irritating wash soap and just the right water bath temp. Let the skin breath!) I think my baby's skin is ready in preparation for her BCG vaccine! (I was pretty worried at first) I felt relieved seeing her skin improvement! My baby's skin is well maintained without the use of a medicated cream. Just her craddle cap is very stubborn🤣!

30 mars 2026
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Réponse de Primalpantry

Thank you so much for sharing this with us. We’re so happy to hear your baby’s skin has improved and that our Baby Balm and Body Lotion have helped keep her skin feeling more comfortable and nourished.

Noté 5 sur 5 étoiles

Service is good

Service is good, easy to order online and packaging is good & simple.

25 mars 2026
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Réponse de Primalpantry

Thank You for sharing!

Noté 5 sur 5 étoiles

Nearly time to restock lol This will be…

Nearly time to restock lol This will be the third time purchasing products for my son and husband and this product is the only one that works. Amazing product highly recommend.

26 mars 2026
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Réponse de Primalpantry

Thank you so much! We love hearing this — third time restocking is such a huge compliment.

We’re so happy to know our products have been working so well for your son and husband. Thank you for your continued support and for recommending us, it truly means so much.

Noté 5 sur 5 étoiles

Outstanding

I have been a user of the tallow balm for quite some time and have been super satisfied and somewhat blown away with the results, I recently ordered the hair bundle and shampoo bar, had a bit of a hiccup with the delivery and it was sorted almost immediately! Very quick and friendly response and all around a small business that I will be delighted to keep supporting, especially with such a great product! I cant wait to try the shampoo! Thanks guys! Keep up the good work!

25 mars 2026
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Réponse de Primalpantry

Thank you so much for your lovely feedback! We’re so happy to hear you’ve been loving the tallow balm and seeing such amazing results.

We’re sorry again about the delivery hiccup, but we’re really glad our team could get it sorted quickly for you. Your support means so much to us as a small business.

We can’t wait for you to try the shampoo too — hope you love it just as much! Thanks again for your kind words and encouragement.

Noté 5 sur 5 étoiles

Went on a whim to try the hair care…

Went on a whim to try the hair care shampoo and conditioner for my dry scalp as nothing else seemed to be working, having used the tallow balm for my face and random patches of dermatitis it worked well, I bought the shampoo and conditioner, and not only has it helped with the dryness, it's actually tamed my frizzy hair! I have extremely thick curly hair and it works amazing! I was so surprised, I have also purchased another two bottles of the shampoo and conditioner I love it that much 👌 well worth it.

13 mars 2026
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Réponse de Primalpantry

Thank you so much for sharing this! We’re so happy to hear you decided to give our shampoo and conditioner a try and that they’ve made such a difference for your dry scalp and frizzy curls.

It’s amazing to know they’ve worked so well for your thick curly hair — and the fact you’ve already restocked means so much to us.

Thank you for your support and for trusting our products with both your skin and hair. We’re so grateful!

Noté 5 sur 5 étoiles

Primal pantry Beef Tallow

Primal pantry get back to you within minutes of emailing, so easy to deal with. Not to mention this product is absolutely incredible. I can not live without it. It's taken 10 years off me.
Highly recommend.

13 mars 2026
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Réponse de Primalpantry

Thank you so much for this beautiful feedback! We’re so glad to hear you’ve had such a great experience with our team and that we could get back to you quickly.

And wow — hearing that you love the product this much truly means the world to us. We’re so happy it has made such a difference for your skin.

Thank you again for your support and for recommending us!

Noté 5 sur 5 étoiles

Absolutely love the tallow cream

Absolutely love the tallow cream. I bought the $20 sample pack and it is such great value. It’s so good to be able to try all of them so that I know which scent I want to invest in! Thanks so much. My skin feels great.!!

12 mars 2026
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Réponse de Primalpantry

Thank you so much! We’re so happy to hear you’re loving the tallow cream and that the sample pack helped you find your favourite scent.

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service with super prompt replies to any queries I had. I’m also a huge fan of the products they supply which are made from beef tallow and other wholesome ingredients. Best of all, it’s made in NZ 🫶

9 mars 2026
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Réponse de Primalpantry

Thank you so much for your kind words! We’re so glad to hear you’ve had a great experience with our customer service team.

It means so much that you’re loving our products and the wholesome ingredients we use. We’re very proud to be NZ made, so this really makes our day.

Thank you again for your support! 🫶

Noté 5 sur 5 étoiles

Love this product!

Hi I am just messaging to personally thank you! I've been suffering with dyshidrotic eczme flare on my hands since dec of last year - was hospitalized with a blood infection from staph entering my broken skin all the time and for too long. Since then I've been on and off antibiotics and steroid cream that kept making my flare come back more aggressive.

Then I found this tallow cream & oh my goodness I wish I got before & after photos for you! My skin on hands has been healing & feel super moisturised. They are actually nearly all closed up & as a student nurse I really needed this! I am so grateful! THANK YOU!!!😊😊😊

I hope you recieve the blessings back x1000 🙏🏽 have a great day!

5 mars 2026
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Réponse de Primalpantry

Thank you again for sharing this with us and for your beautiful words. Wishing you continued healing, comfort, and all the blessings right back to you. 😊🙏🏽

Noté 5 sur 5 étoiles

Shampoo, conditioner, balm and eye cream

Recently purchased the shampoo and conditioner. I have found it amazing. I usually washed my hair daily (menopause) but now can go 3-4 days before I wash again. Feel my hair is becoming more nourished. My daughter is using the eye cream and balm on facial eczema and skin has started to improve. No more crusty eyelids and patches on eyelid and around eyes is clearing. Thank you, very pleased with products.

4 mars 2026
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Réponse de Primalpantry

Thank you so much for sharing this! We’re so happy to hear you’re loving the shampoo and conditioner, and that your hair is feeling more nourished while lasting longer between washes — that’s amazing.

It’s also wonderful to hear your daughter’s skin is starting to feel and look better, especially around such a delicate area. We’re so glad the eye cream and balm have been helpful for her.

Thank you again for your kind feedback and support. We’re so pleased you’re happy with the products!

Noté 5 sur 5 étoiles

I have been using tallow on my heels…

I have been using tallow on my heels for just a week and what a difference it has made in such a short time! My heels have softened up that they look and feel like they did 20yrs ago! Highly recommended!

2 mars 2026
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Réponse de Primalpantry

Thank you so much for sharing this! We’re so happy to hear you’ve noticed such a difference in just one week.

Dry heels can be so stubborn, so it’s amazing to know they’re already feeling softer and looking better.

Thank you for your kind recommendation and support!

Noté 5 sur 5 étoiles

I absolutely love Primal Pantry and…

I absolutely love Primal Pantry and would recommend it to anyone! It feels so natural and light on your face. I’ve even used the sunscreen on children’s faces, and everyone was really happy with it – especially the texture. It applies beautifully and doesn’t feel heavy at all.

25 février 2026
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Réponse de Primalpantry

Hey Talana,

Thank-you so much for your kind words we really appreciate it!

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Big thank you 😊

My 21 year old daughter has atopic eczema all over her body. She has tried every treatment available in NZ including chemotherapy and nothing has helped. After two weeks of using Tallow PrimalCare (natural) her body has started to heal. We are now in our third week of using it. Twice a day on her whole body, face and neck 8 times a day. She uses the entire PrimaCare range as well as the shampoo and conditioner for her hair. No steroids, no other ointments and no medication since she started using this product. It is expensive but the results are amazing. So a big thank you to PrimaCare.

10 février 2026
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Réponse de Primalpantry

Hey Irena,

Wow this is amazing to hear, we are so glad our products are making a difference for you!

Thanks so much for sharing.

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Great product. True to its advertising.

Great product. True to it's advertising. Fast and efficient delivery after ordering on line. Prompt reply to an email I sent. When I mentioned the clay product I had purchased was so hard it had to be dug out of the pot, it was immediately acknowledged and a new pot sent.

9 février 2026
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Réponse de Primalpantry

Hey Jill,

Thanks so much for your review, we really appreciate it!

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

3 yrs going to the doctors getting…

3 yrs going to the doctors getting cream that was feeding the problem . Took it's toll I was stressed my hands and feel were bleeding and cracked sleepless nights . Then I heard about Tallow what have I got to lose so brought 3 . Wow big difference now I can do my job and go for walks without the bleeding and soreness . Would recommend 💯

10 septembre 2025
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Réponse de Primalpantry

Hey Janet,

Thanks so much for sharing!

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Honestly this stuff is amazing

I'm absolutely stoked with these products from primal pantry, I bought the sensitive pack and 3 x120mls of lavender & vanilla rose, Hands down they're both amazing and smell great, (Vanilla rose my fav) you get the instant feeling of moisture & nourishment as soon as you apply, lightly whipped makes it easy application, I have sensitive skin and the tallow helps soothe and stop the scratching, the lip balms are fabulous too,. Definitely love the liquid soap great scent. I'm hooked for life and have already ordered more for my family and grandbaby, absolutely Great service, very helpful via Facebook messenger, super fast delivery and highly recommend trying the products, with many discounts during online ordering, super customer service.
thank you Curtis and your wonderful team behind the products..keep on whipping, Don't miss out, they sell out of popular products quickly. 10/10 cheers guys, an honest review a little misshap with a lip balm, not sent, but customer support was quick to remedy that for me, thank you. chez :) :) :) :)

2 février 2026
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Réponse de Primalpantry

Hey Cherie,

Thanks so much for your positive feedback we really appreciate it!

Thanks Curtis & PrimalPantry team

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