Primalpantry Avis 

193
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fast and friendly customer service after my package arrived with a shattered tallow tub (no fault of the company), they were super apologetic and sent out a replacement overnight. The product smells a... Voir plus

Noté 5 sur 5 étoiles

I am so grateful to have found Primal Pantry tallow. I am 54 and have never been good at using moisturizer on my face because of breakouts. I started knee deep using the lavender face and body balm tw... Voir plus

Noté 5 sur 5 étoiles

I ordered the tallow deodorants,both cedarwood and vanilla rose, and I am definitely impressed. The scents aren't "in your face" overpowering, they are just the right amount of subtle , and lasts fo... Voir plus

Noté 5 sur 5 étoiles

This product is wonderful! It glides on: no lumpy bits as with other tallow products I’ve tried. The lip balm is so smooth and healing. The scent is delicately divine! My Prrimalpantry tallow... Voir plus


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

193 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,6

Tous les avis

(193)

78 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

I'm not sure I'm believing all these…

I'm not sure I'm believing all these fabulous reviews.
I bought the tallow moisturizer and it smells so bad I hate using it. You certainly can't wear it under makeup because it's so greasy.
I also bought the tallow hairsoap for itchy scalp and have noticed no difference yet.
Think I'll stick to store bought known products

1 février 2026
Avis spontané
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Réponse de Primalpantry

Hey Gail,

Thank you for taking the time to share your feedback — we genuinely appreciate your honesty. I’m really sorry to hear the products haven’t met your expectations so far.

In terms of texture, tallow is naturally richer than many conventional moisturisers. A very small amount (pea-sized or less) warmed between the fingers and pressed into the skin usually absorbs much better and sits more comfortably under makeup. However, we completely understand that richer formulations aren’t for everyone.

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Fantastic products and aftercare service

The whipped beef tallow is making my skin feel so soft and smell nice too. Love the Frankinscence for my husband. Beautiful products. Great aftercare service, had an issue with pump dispenser, had great communication and solution from the team. Can definitely recommend

30 janvier 2026
Avis spontané
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Réponse de Primalpantry

Hey Anita,

Thanks so much for your lovely feedback, we really appreciate it!

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Tallow balm

I ordered the natural tallow balm for my baby’s eczema as well as the vanilla and rose for myself. My baby’s eczema is almost completely healed after only 3 or 4 days, creams from the doctor actually made it worse. He’s scratching significantly less as well. The vanilla and rose feels super hydrating on my face and my c section scar, and doesn’t smell “meaty” at all. I’m so impressed with these balms

27 janvier 2026
Avis spontané
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Réponse de Primalpantry

Hey Sophie,

Amazing to hear your loving our tallow balm, we appreciate your feedback.

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Fast,reliable and best product

I'm so in love with your tallow cream help me and my partner so much for our first baby we bought it last year twice and me my partner love it help her with her skin Eczema from 6months all the way throughout to 16months beautiful skin I'm still buying it vanilla rose the best scent hands down ❤️ big love to yous from Me and my partner and differently our little one keep up the awesome work
TUMEKE ❤️

25 septembre 2025
Avis spontané
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Réponse de Primalpantry

Hey Angel,

Thank-you so much for sharing this. We are so happy our products are making a difference.

Thanks,
Trixy

Noté 5 sur 5 étoiles

Best Product Ever

I wanted to reach out and let you know how amazing the Tallow Face and Body Balm has been on my skin. I suffered from dry, cracking skin on my face and your balm has completely healed and not only that but the quality of elasticity of my skin has drastically improved. I wasn't a fan of the smell (I got the Rose and Vanilla) but it has already grown on me. I wish I had known about your product when my kids were smaller going through their exzema stages. Now I've been recommending your product to all my family and friends. Just wanted to say Thank you!

20 janvier 2026
Avis spontané
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Réponse de Primalpantry

Hey Lillian,

Welcome to the PrimalPantry family!

Thank-you so much for sharing this we really appreciate.

Thanks,
Curtis & PrimalPantry team

Noté 3 sur 5 étoiles

Fast delivery; you can’t avoid the beef smell though.

Very speedy service and delivery. Product is nicely packaged and on first use, the scent is nice (I got Vanilla Rose). Feels nice on and has definitely improved the psoriasis on my elbows so they just feel dry now. However, there is a beef undertone. It’s subtle and the first scent you get is the vanilla rose but then the beef kicks in. My Labrador will not leave my elbows alone when I put it on and keeps trying to lick them. I wouldn’t wear this if I were going out, mostly because of the beef smell. For people with sensitive noses, this might be a deal-breaker.

19 décembre 2025
Avis spontané
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Réponse de Primalpantry

Hi there, thank you for your honest feedback. Glad to hear you had fast service and delivery. We understand that the smell of our tallow isn't for everyone but we appreciate you trying it.

Noté 5 sur 5 étoiles

So happy to have found this product

Great product. Only one my daughter will let me put on her eczema/dry skin because it “doesn’t feel yucky” also use and love it myself at night and good under makeup if you have mature/dry skin.

18 décembre 2025
Avis spontané
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Réponse de Primalpantry

Hello Michelle,

Thank-you for your positive feedback we really appreciate it.

We’re so glad to hear that you and your daughter are enjoying our tallow balm.

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Service & efficiency

Service & efficiency

2 décembre 2025
Avis spontané
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Réponse de Primalpantry

Hey Brent,

Thank-you for your feedback and we appreciate your support.

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Primal Pantry

Lovely product and great systems re communication- Christchurch based.

4 décembre 2025
Avis spontané
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Réponse de Primalpantry

Hey Henrica,

Thank-you so much for your positive feedback we really appreciate it!

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Love love love ❤️

The product is beautiful. It’s thick and luxurious. I love the price when you buy in the 3 pack. I have such sensitive skin and have tried so many things over the last few years - this has been the first product in yonks that agrees. I have just got the vanilla rose and lavender and they are both lovely - lavender especially before bed.

This product is used by my husband too - he started putting some around his nose which was ALWAYS dry and flakey - gone in 3 days and he even just bought his own jar ❤️

I will be a customer for life, thank you!

27 novembre 2025
Avis spontané
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Réponse de Primalpantry

Hi Krista,

Thank you so much for your beautiful message — it truly means the world to us ❤️

We’re so happy to hear that the balm has been gentle on your sensitive skin and that both you and your husband are loving it (especially the lavender before bed — such a favourite!).

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

As above,I was most impressed with the quick delivery and response, puts your faith back in to local busniness …

I was most impressed with the quick response, I really wasn’t expecting a response the next day, let along the unbelievable offer of free product! And it was going to be shipped ASAP. I’ve got about 9 friends now on tallow, it’s a product that works 100% and hasn’t proved me wrong yet, I love the underarm deodorant, aluminium which I can’t tolerate, the zinc sun block is in a must for the summer, 6 hours in the sun working with no sun burn issues.
What is the company doing well? That’s so simple answer, and life is simple, Communication communication, it’s the most important task anyone can do, and so many companies just fail.
Sometimes in life surprising products come along that work, say what they mean and deliver on what they preach, please don’t change anything, keep the communication up with your clients and prosper 

22 novembre 2025
Avis spontané
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Réponse de Primalpantry

Hi Robbie,

Wow — thank you so much for this incredible feedback.

We’re so grateful for your kind words about our communication and service.

As a local business, that truly means everything to us. We believe looking after our customers properly should always come first, so hearing this really makes our day.

It’s also amazing to hear you’ve shared tallow with your friends!

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

This is the best product I have ever…

This is the best product I have ever found for my granddaughter . I have brought so many more expensive products but none match the effectiveness of this. Thank you for making an affordable quality product.

21 novembre 2025
Avis spontané
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Réponse de Primalpantry

Hey Ena,

Thank-you so much for sharing your feedback with us. We really appreciate it and we are glad you and your granddaughter are enjoying our products.

Thanks so much,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Great customer service

Great customer service, fast response and delivery times
Slight mistake in order delivery and fixed next day with no hassle
Product is amazing!

21 novembre 2025
Avis spontané
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Réponse de Primalpantry

Hello Cassie,

Thanks so much for your lovely review we really appreciate it.

Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Hit the Jackpot

I have only been using this for the past 3 weeks and I just love the way my skin feels and looks already.
I have not been able to find anything that doesn't react to my skin. I feel I have hit the jackpot with this. Also, the customer service has been outstanding !

21 novembre 2025
Avis spontané
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Réponse de Primalpantry

Hi Desarae,

Wow, thank you so much for sharing this! 💛
We’re thrilled to hear that your skin is loving the tallow and that it’s been gentle for you.

Your kind words about our customer service also mean so much to us.

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Absolutely a miracle cream

Absolutely a miracle cream nothing has compared to this for my daughter saying how fast it works ,how cheap it is and natural it is.

19 novembre 2025
Avis spontané
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Réponse de Primalpantry

Hello Nikki,

Thank-you for your review we really appreciate it.

We are glad your daughter is liking her product.

Thanks,
Trixy

Noté 1 sur 5 étoiles

The product is great

The product is great. The customer service is not. 5 orders = 4 times had to go o a collection point. Crystal helped ensure one order did not require a signature after asking how to avoid non delivery
We agreed I was to email when ordering so that could instruct to send without signature. Last week I did that but they are busy keeping up with surging orders (good problem to have. Not sure it's a reason not to do what was offered. Crystal also said in her last email she didn't areciate the threat of me saying I would review them. How is a review a threat exactly isn't clear. Like I said great product, inconsistent service. And an aggressive tone.

15 novembre 2025
Avis spontané
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Réponse de Primalpantry

Thank you for your honest feedback. We’re really sorry to hear this has been your experience with us.

We completely understand how frustrating it would be to have multiple orders end up at a collection point, especially after discussing a solution with our team. While we have been experiencing a high volume of orders, you’re right — that shouldn’t have affected the instructions we had agreed on, and we apologise that this was missed.

We’re also sorry the tone of our communication made you feel that way. That was never our intention, and we’ll take this feedback seriously with our team.

We’re really glad to hear you love the product, but we know the service needs to match that. Thank you for continuing to support us and for giving us the opportunity to improve.

Noté 5 sur 5 étoiles

This is your pot of gold at the end of the rainbow

Never looking back diabetic spent the last 10 years being told I look tired but its just me loosing elasticity and only 40 I'm onto my 3rd order I just love the feeling and the smell I started with vanilla and rose but now honey is my fav my skin feels so soft in the morning even got my 14 year old to try it as acne has started and this has helped to calm it down. Have also purchased the eye balm now even more soft. I absolutely love this product and recommend it to all

18 novembre 2025
Avis spontané
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Réponse de Primalpantry

Hi Tash,

Thank you so much for your wonderful feedback!

We’re so happy to hear how much you and your family are enjoying the products.

Your support and recommendations mean the world to us! 🌿

Noté 5 sur 5 étoiles

This balm is beautiful

This balm is beautiful. The smell is delicious. Luxurious as a face cream, I can see skin dryness and improvements in wrinkles, and it also works wonders on eczema. Will keep using lifelong.

12 novembre 2025
Avis spontané
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Réponse de Primalpantry

Hey Josie,

Thanks so much for your lovely review. We are glad you are enjoying our balm!

Thanks,
Trixy

Noté 5 sur 5 étoiles

1000/10 recommend!

Came across an add for your product and thought I’d give it a go. I work in a blueberry orchard and during summer my face flares right up! Steroid cream done absolutely nothing but bleach my skin. I’ve been using your tallow balm for the last 3 months, it took a little while for me to get used to the smell BUT I have not flared up once. My skin is amazing like for real. I’ve recommended your tallow balm to two co-workers who also have sensitive skin and they also have had awesome results. Two others that have suffered with really bad psoriasis and have showed me how much their skin has cleared up since using it. My mum even got some because my skin looks so good 😂 and I also have to hide my jars from my boyfriend now because he’s taken a liking to it. I swear by this stuff, it’s pure magic 🙌

7 août 2025
Avis spontané
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Réponse de Primalpantry

Hi Toni

Thank you so much for sharing your experience!

We’re thrilled to hear that the tallow balm has made such a difference for you and even your friends and family.

Your support and recommendations mean the world to us — we couldn’t ask for a better community!

Thanks,
Curtis & PrimalPantry team

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery. Noticed results within a few days! The face and body balm feels so nice and a little goes a really long way!!

9 novembre 2025
Avis spontané
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Réponse de Primalpantry

Hey Lana,

We’re so glad to hear you’re enjoying the balm and seeing results so quickly.

Curtis & PrimalPantry team

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