Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Not only did Primepet send me an incorrect order, they ignored my phone calls asking for assistance. They NEVER returned my calls, but instead issued me a refund. All I wanted was the rest of my ord... Voir plus

Noté 1 sur 5 étoiles

A full week after I ordered ONE Sherpa carrier for my cat, 18" X 11" X 11", from Primepet, I received TWO much smaller carriers which are no good to me. I managed to find a telephone number for Prim... Voir plus

Noté 2 sur 5 étoiles

the "one hair" policy is the reason im not even going to try to EXCHANGE my 140.00 dog coat. theres no way you wont find one single hair on the outfit. i sat here inspecting it at first seeing nothin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Animaux

Informations provenant de diverses sources externes

We stock only the best and most natural pet foods, treats and supplies available on the market. The products we carry are manufactured to the same high standards as the foods that we, as healthy pet owners, eat.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

not in Ireland as stated

not in Ireland as stated, so should not be using the .ie and Ireland 🇮🇪 don't know where package is never received and no contact to them. scam be aware . Will be calling bank to cancel and tell is scam

11 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

I am glad PrimePet carries my dog food

I am glad PrimePet carries my dog food, Tuscan Natural. I also like the monthly subscription and free shipment. However, there is a gap in that the subscription cannot easily changed. As an example I have it setup for the lamb recipe. However, I would like to alternate between chicken, ocean extreme and lamb but that is not possible.

27 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Super fast! Dogs LOVE the treats too!

I was shocked by how quickly my order was processed and the merchandise delivered, probably the fastest service I have received when ordering something online. The Wet Noses Hemp treats are a big hit with the dogs and the price was reasonable. I will definitely use PrimePet again!

10 janvier 2017
Avis spontané
Noté 5 sur 5 étoiles

They come through

When I asked for a bit of help, they did not hesitate to do so. Great company! AWH

30 septembre 2016
Avis spontané
Noté 1 sur 5 étoiles

Completely Incompetent

Not only did Primepet send me an incorrect order, they ignored my phone calls asking for assistance. They NEVER returned my calls, but instead issued me a refund. All I wanted was the rest of my order! They simply didn't care. I would never use this company again for any reason.

27 septembre 2016
Avis spontané
Noté 1 sur 5 étoiles

Customer service

I'm writing about Prime Pet's customer service or lack if it. I bought two dog toys from their website. My dog chewed through each of them within the first hour. He's a small dog. About 12 lbs. I bought these toys because they were cute and marked tough. When I contacted Prime pet I was told that I would have to take my issues up with the manufacturer. What kind of business does this? I asked for the contact info and I was ignored. NEVER again and I would suggest that anyone else use this company at your own risk

19 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent products for Excellent Price

When you share your home life with pets, its hits you how comprised their lives have been as much as ours by low quality food manufacturing. With Prime Pet, there is a great range of healthy (or dare I say, Prime) foods that you can see in the faces of your pets. Shiny coats, happy eyes, satisfied bellies and licked clean bowls are just a few outward results of also added great inward health. The cost is reasonable and worth the investment when considering what to feed your 'best friends with fur '.

24 août 2016
Avis spontané
Noté 5 sur 5 étoiles

Convenient Subscription Ordering for Kitty Litter

Our kitties love Feline Fresh Scoopable Clumping Pine Formula Cat Litter. The fact that we can purchase this on a subscription plan every six weeks in the 34 lb. bag size makes our life easier. This size bag is not available where we live, so home delivery is perfect for us!

27 juin 2016
Avis spontané
Noté 1 sur 5 étoiles

Primepet - wrong product delivered

A full week after I ordered ONE Sherpa carrier for my cat, 18" X 11" X 11", from Primepet, I received TWO much smaller carriers which are no good to me. I managed to find a telephone number for Primepet (as they do not provide one) and got a message that your office was closed IN THE MIDDLE OF THE AFTERNOON.

I am flying on the 23rd of this month and do not have time to mess around with Primepet.

13 juin 2016
Avis spontané

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