Prints10 Avis 

240
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Loved the personalized drum canvas online and loved it more in person. Easy to order, picked the exact color I wanted and it arrived perfect. Up on the wall in seconds.

Noté 2 sur 5 étoiles

The photos on the company's website are purposefully deceptive. I ordered a custom printed sign based on the photo of a very 3D-looking background and drop shadows on the custom letters. The final pr... Voir plus

Noté 5 sur 5 étoiles

It was beautifully done and my great grandson was so thrilled and excited to see it and hang it in his room! The entire process was seamless and I was able to reach out to customer service shortly aft... Voir plus

Noté 5 sur 5 étoiles

I was utterly impressed with quality of the canvas! It came packaged neatly and the overall aesthetic was amazing! I loved it so much I’m actually ordering three more for my nephews who play basketbal... Voir plus


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

240 avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(240)

240 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I bought this for my husband’s…

I bought this for my husband’s birthday! Going on an Alaskan Cruise has been on his bucket list for years! When he opened the package- he literally cried!
NAILED IT!! I have finally gotten the perfect gift for him!! Thanks for making the perfect gift!

8 août 2026
Avis spontané
Noté 4 sur 5 étoiles

All is well

All is well! Uncertain if I ordered a framed pic. Rec’d w/o frame. Timeliness was a lot better than I anticipated!
Thank you!

8 août 2026
Avis spontané
Logo de Prints10

Réponse de Prints10

Please contact our customer service team. We will look into your order details to ensure everything is correct.

Noté 1 sur 5 étoiles

Package never arrived

Package never arrived. Had to re order

9 août 2026
Avis spontané
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Réponse de Prints10

Please feel free to reach out to us at [customerservice@prints10.com], and we will be more than happy to help resolve this for you and ensure you have a 100% positive experience with us!

Noté 1 sur 5 étoiles

Order came in was disappointed in how…

Order came in was disappointed in how thin item is looks poorly made for what paid I wrote them the day order came their response was the site says thickness but doesn't say wood looks cheap their site also said satisfaction or they would make it right that also left once you paid company is shipped from out if country will not use again don't recommend

8 août 2026
Avis spontané
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Réponse de Prints10

First, we apologize for your dissatisfaction. We will take your suggestions seriously and improve in the future.

Noté 4 sur 5 étoiles

No communication at the initial order and no mention of an international Hong Kong charge

The canvas print with my wife's name on it was perfect. 100% satisfied and pleased. the only issues were no communication for the first couple of days and there was an international Hong Kong charge. Was this part of the deal or was I scammed for a couple of $$

1 août 2026
Avis spontané
Logo de Prints10

Réponse de Prints10

Thank you so much for your kind words regarding the quality of the canvas print! We are thrilled to hear that you and your wife loved it.

Regarding the "International / Hong Kong charge" you mentioned, we would like to clarify that our store only charged you the exact order total for the item and shipping. We do not charge or receive any additional fees.

Because our payment processing system is officially registered in Hong Kong, some US credit card issuing banks automatically apply a small Foreign Transaction Fee / Cross-Border Fee (usually 1%–3%) on international purchases processed outside the US, even when charged in USD. This fee is levied directly by your bank, not by us.

We completely understand how this surprise fee can be confusing. Please feel free to reach out to us at [customerservice@prints10.com], and we will be more than happy to help resolve this for you and ensure you have a 100% positive experience with us!

Noté 1 sur 5 étoiles

Absolute garbage of a company

I ordered a print and I saw on Facebook from this company for a friend of mine.
It took weeks and weeks to receive my order and only after many emails and messages back-and-forth. They have been bouncing back from and forth between online messaging and emails asking for multiple pictures of all kinds of things that don’t even apply to the quality of the print..
Finally, after about a month, I received my print and it was obvious that they had never sent the first one. I only sent this because of my continuous harassment basically.
What I received was nothing at all like the proof that I approved.. The quality is extremely poor to the point that you can’t even see the picture as it’s blacked out almost entirely.
I highly recommend that you do not use this company. There are plenty of legitimate companies that do the same thing..
If you’re smart, you’ll find a different company for your Printing needs

8 août 2026
Avis spontané
Logo de Prints10

Réponse de Prints10

First, we apologize for the delivery delay. Your order experienced some production setbacks, though we typically deliver ahead of schedule.

Regarding the color issue: This product features a design with lighter center and darker edges. For best results, we recommend placing your subject in the center of the frame. We sent you multiple product images and adjusted the design with your photo to demonstrate this.

We sincerely apologize for your dissatisfaction. Please check your email for additional solutions we’ve proposed.

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