OMG, I don't think I've ever had a more cranky, accusatory customer rep - EVER. It took three phone calls to get a humanoid and three emails to get a receipt. I offered to take half the responsibili... Voir plus
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HORRIBLE IT COSTED $145 TO GET FINGERPRINTS FOR ONE PERSON!! AND THE COSTS WERE HIDDEN!!! A machine at ups does it, no real people to talk to and other location like Identigo does it for $22. They don... Voir plus
The location at 49 Archdale Street, Charleston, SC is unreliable. I had a CONFIRMED Saturday appointment [06 June 2026 at 1000] as did four other people, only to find this shop is closed on th... Voir plus
complete waste of money on my part.Fla only accepts law enforcement fingerprinting. other than that the process was pretty painless.
À propos de l'entreprise
Coordonnées de contact
1,6
Mauvais
27 avis
Aucune trace de demande d’avis
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High cost for unsuccessful results
Paid for the service to get an EFT file for the ATF. ATF site returns 8 errors and state that the file cannot be verified. High cost for unsuccessful results.
17 avril 2024
Avis spontané
No ORI so no good with FBI
They say they are FBI approved for the fingerprints. I had my prints done with printscan and sent my cards in to the FBI. The FBI emailed back saying no info for the person taking the prints was provided. No ORI number which is required. No legible signature for the official taking the prints. I sent this to printscan and they say "we do not have and do not provide an ORI number". Well how are you FBI approved if you do not have e this required info? So $150 down the drain on fingerprints that are worthless.
15 mars 2024
Avis spontané
One star appears to be the lowest I can…
One star appears to be the lowest I can go. Printscan took our money at one of their UPS locations. The tech scanned the prints a few times. They kept coming up in the "red" and "yellow" range and the tech said they needed to be "green" to work. She tried a few more times and got them to all "yellow" at which time another tech nearby said that would work. The prints were sent and we left. A few days later (after the deadline had passed for the job that was being applied for) we received the notice that the prints were not readable by the FBI. I notified Printscan that we would like a refund since the deadline for the application had come and gone and it was their techs who told us the prints would work. They responded that the FBI considered unreadable prints an actual result so they did not owe us a refund. They said it is in the fine print.
23 janvier 2024
Avis spontané
Terrible service!!!!!!
Terrible customer service. Customer service in CA closes at 2pm. There's no business office that's open and no manager to speak to. Horrible.
30 novembre 2023
Avis spontané
Worst costomer service ever
Making the appointment and paying is the easy part. The appointment was easy enough. But what I needed--a usable copy of my background check--was useless. I called the phone number boldly positioned on their website. After 30 minutes on hold I was disconnected. When I finally got through I discovered I was speaking to another company entirely. No help. For $125 I still do not have a usable document. My only option is to redo the whole process--NOT with Printscan!!!
30 janvier 2023
Avis spontané
These guys handle all our FBI…
These guys handle all our FBI Background Checks. Not exactly the highest level of service but convenient for my staff.
15 mars 2022
Avis spontané
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