Pro Tek was very helpful and sent me samples before I ordered, which was great because it's hard to judge the quality and colour from the website. I even put the samples through some rough testing... Voir plus
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Cannot fault this company, product or customer service. Ordered flooring and it initially came the same day! Then needed to order another box as we were short (my error) and they were so good they mov... Voir plus
L'entreprise a répondu
Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more than three weeks to arrive due to t... Voir plus
Pro Tek Flooring LTD provided an outstanding experience from start to finish (order #36210). Their communication was timely and professional throughout, and the samples were delivered impressively pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Pro-Tek™, we’re committed to supplying premium luxury vinyl flooring at competitive prices. We have developed a range of state-of-the-art LVT options that enhance every room they adorn. Through meticulous research and development, we have created innovative flooring options that strike the perfect balance between aesthetic appeal and functionality.We offer a wide range of flooring in both WPC and SPC aswell as our incredible Tek- Core range. In herringbone , Plank and tile designs we will have a flooring option for you. Our flooring is fully waterproof and suitable for all areas of the home as well as your commercial space , We offer 20 year to lifetime residentail guarantees across the range aswell as a 30 year commercial We’re on a mission to make high-quality engineered vinyl flooring that people can rely on. That’s why a great deal of what we do involves research, development and testing. We’re determined to ensure our products are the best in the industry, which is why we’re always looking for ways to improve and innovate. This unwavering commitment to excellence is one of the reasons why we won The National Flooring Innovation Awards in 2018 and 2019
Coordonnées de contact
Unit 3 Redlands Moorhouse , TN16 2ET , Kent , Royaume-Uni
- 020 3917 5550
- info@protekflooring.co.uk
- pro-tek-flooring.com
4,7
Excellent
280 avis
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A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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great and fast good back up service .
15 décembre 2025
Réponse de Pro Tek Flooring LTD
Hi Terry
Thank you for the 5 *
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro-Tek Flooring - Amazing…
I can't recommend Pro-tek Flooring enough! From the very start, the process was smooth and hassle-free. They offer a fantastic selection of colours, making it easy to find the perfect match for our home. The 3D room visual aid was simply incredible — it really helped us visualize how the finished floor would look, saving us time and uncertainty. The samples provided were a great help in making our decision.
Delivery was lightning-fast. Despite being in Scotland, our flooring arrived in just 3 days! What impressed me even more was that Pro-tek personally called to confirm our delivery date and ensure we were happy with the arrangements — outstanding customer service.
Ordering was quick and straightforward. A simple phone call to check stock availability was all it took, and the staff member was incredibly helpful and friendly.
Once the flooring was installed, it looked absolutely stunning. My wife is over the moon with the result! The Herringbone style is eye-catching and adds a touch of elegance to our home. The Unclick system is easy to use, although having the proper tools makes installation even smoother.
Overall, Pro-tek Flooring has exceeded our expectations. Their quality, service, and attention to detail are second to none. I’ll definitely be coming back for future projects — highly recommended!
8 décembre 2025
Réponse de Pro Tek Flooring LTD
Hi Kenny
What a review !
Thank you so much for taking the time to leave such a fantastic detailed review. We really do appreciate all the feedback and im so glad that every part of the sample to order process was so easy for you
We would love to see some of the finished work if you would be happy to email it through to us and we look forward to having the pleasure of dealing with you on any orders you may have in the future
Thank you again we really appreciate it
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I didn't receive anything so I am not…
I didn't receive anything so I am not best pleased
8 décembre 2025
Réponse de Pro Tek Flooring LTD
Hi Les
Hope you are well
As you know i have reached out to you this morning to apologise that you have not recieved your samples.
These were sent out to you on Monday 8th of December , We have a collection service with Royal Mail and they collect from us daily.
All our samples are sent out 1st class Royal Mail and should be with you within 24-48 hours. I do appreciate it is Christmas and there could be slight delays however it should have been wth you by now so again i apologise.
As per my email i have arranged for a 1st class signed for parcel with your samples to leave us today to ensure that you recieve them.
You can see from the reviews below that there are numerous 5* reviews regarding the speed and the size of the samples and i hope that when you recieve them you would be kind enough to change your review.
You now have my personal email address and if you need any assistance with ordering or any questions regarding ordering , installation or just some guidance i would be happy to assist.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Tex-Core vinyl
Very pleased with the flooring fairly easy to install
and very good customer service
27 novembre 2025
Réponse de Pro Tek Flooring LTD
Hi John
Thank you for the 5 * reviews , i am glad that you are happy with the product and i will pass this review onto the sales team !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very good samples
Very good samples. I will be requesting this company to assess our floors for replacement with pro tek.
5 décembre 2025
Réponse de Pro Tek Flooring LTD
Hi Quraitulain
Thank you for the review , we look forward to dealing with your order for you in the near future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very helpful and friendly service.
3 décembre 2025
Réponse de Pro Tek Flooring LTD
Hi Glenn
Thank you for the 5* Review
We are glad that you are happy with the service and hope to deal with you again in the future
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Lovely flooring, hard to fit
Lovely flooring, good quality. Fast sample delivery and subsequent flooring delivery. However it is very difficult to lay the herringbone flooring. We are DIY ers but my husband used to be a joiner, and we are struggling, it is taking a long time!
24 novembre 2025
Avis spontané
Réponse de Pro Tek Flooring LTD
Hi
Thank you for taking the time to leave us a review
I am glad that you like the quality of the flooring and that everything went smoothly.
Im sorry to hear that you had issues with the flooring and we would be happy to give any assistance if we can :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Beautiful LVT
Beautiful LVT
Chartwell stone
Herringbone design
Great company quality product
Looks amazing
16 octobre 2025
Avis spontané
Réponse de Pro Tek Flooring LTD
Hi Claire
What a review !
Thank you for taking the time and we are really glad you love everything !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick delivery
Quick delivery, very friendly delivery man, although delivery cost for 2 packs is very expensive!
17 novembre 2025
Réponse de Pro Tek Flooring LTD
Hi Penny
Thank you for the 5* review , we are so sorry about the delivery cost , we have seen a number of increases this year from the couriers and the cost we charge is simply what they charge to us with nothing extra added on.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I’m in the trade and find everything…
I’m in the trade and find everything protek is great . Service always pleasant Andrews a gem and Helen always happy to chat 100% great products too and we deal with all spc products on today’s market
21 novembre 2025
Avis spontané
Réponse de Pro Tek Flooring LTD
Hi Martin
Thank you so much for being such a valued customer ! your ongoing business and support means so much to us and we hope that our relationship continues for years to come
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Réponse de Pro Tek Flooring LTD
Hi Catherine
Thank you for the 5* we really appreciate it !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
LVT flooring LVT flooring. The samples supplied helped me assess…
The samples supplied helped me assess the quality and l am now confident to order the flooring l need
11 novembre 2025
Réponse de Pro Tek Flooring LTD
Hi Mr Burr
We are glad that you liked the samples. We pride ourselves on being able to send XL samples quickly so that it makes your choice that much simpler.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Réponse de Pro Tek Flooring LTD
Hi Jacky
Thank you for the 5*
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great customer services
Great customer services. Bought the flooring as my friend and his son has bought it and very pleased with the results. We still have to lay it, very helpful on telephone, quick delivery, all there.
7 novembre 2025
Réponse de Pro Tek Flooring LTD
Hi Mrs Rochester
Thank you for taking the time to leave us such a good review , we are really happy that the process was nice and easy for you. I will make sure i pass the review onto the sales and customer service teams.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Réponse de Pro Tek Flooring LTD
Hi Larry
Thank you for the 5*
Its always a pleasure to deal with you too
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Réponse de Pro Tek Flooring LTD
Hi P Johns
Thank you for the 5* Review , we really appreciate it !
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Perfect experience start to finish
Good price with no hidden extras. Order was placed and within a couple of hours, someone had called me to arrange the delivery. A box and the product inside was damaged on arrival but one quick call to customer services and the box was replaced with no issues at all. The delivery man was very cheerful and friendly and dropped the pallet exactly where I needed it. Overall, fantastic service and I'm very pleased with the ease of everything from start to finish. Special mention to Helen for being so helpful and pleasant to speak to.
27 octobre 2025
Réponse de Pro Tek Flooring LTD
Hi Miss Jackson
Wow ! What a review , Thank you so much for taking the time to leave such a detailed review we really appreciate it
I will be sure to pass this review onto all the relevant departments especially Helen as she will bbe over the moon seeing this.
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The order arrived as stated
The order arrived as stated. The delivery driver was friendly, helpful and polite.
Very straightforward ordering and a great selection of colours and patterns.
27 octobre 2025
Réponse de Pro Tek Flooring LTD
Hi Linda
Thank you so much for the great review !
I will be sure to pass your kind words onto the delivery driver. I am really glad that you liked the products that we have to offer
Marcus Kallmeier
Director
Pro Tek Flooring LTD
nicely cut samples delivered promptly
17 octobre 2025
Réponse de Pro Tek Flooring LTD
Hi Simon
Thank you for the review
Please let us know when you are ready to order and we will be happy to help !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Samples sent out really quickly
Samples sent out really quickly, great quality product.
16 octobre 2025
Réponse de Pro Tek Flooring LTD
Hi Vipul
Thank you for the 5*
We are glad you like the samples and will be happy to assist you when the time comes to palce your order.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
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