Absolutely awesome. I had a different company arranged, they didn't bother to show up. I called Matt, he got transport arranged for the next day, the driver showed up and my motorcycle is on it's way... Voir plus
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Lisez les avis des autres
Initially 'first time' called them for Auto Shipment, MARK & RICHARD were and remained very polite, courteous and excellent with there Occupation. Answered ALL questions asked correctly and in co... Voir plus
L'entreprise a répondu
I was highly impressed with their services. I worked with Denver Alfonso having a car shipped to me and to be honest I’m still shocked at how smoothly the entire process was. I was more than happy wit... Voir plus
This is one of the worst scams ever! These people are unprofessional (cutting me off, loud talking me, concerned more with the ramifications to them, avoiding giving me my deposit back), tried to pres... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
American Haul is a licensed shipping company that is fully insured and bonded. We operate across the country to make the relocation of all kinds of auto easier for our clients. We always make our customers.
Coordonnées de contact
Etats-Unis
- profexoshipping.com
4,5
Excellent
898 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I just had to deal with this company…
I just had to deal with this company under an emergency circumstances and they did everything above and beyond what was expected. The company is very very professional from the phone staff to their drivers I would recommend them to everybody and anybody that needed transportation I personally dealt with somebody by the name Zev and he was absolutely amazing. Blessings to you and your company everybody thank you again from a very happy customer.
20 mars 2024
Avis spontané
Réponse de American Haul
Dear Rob Arken,
Thank you so much for your heartfelt feedback! We're honored to have been able to assist you during your emergency circumstances, and we're thrilled to hear that our team, including Zev, went above and beyond to ensure your satisfaction. Providing professional and reliable service is our top priority, and we're grateful for your recommendation. If you ever require transportation services again in the future, please do not hesitate to reach out.
Best Regards,
The Profexo Team
I got my car safely
I got my car, it was delivered today. Thanks to Mr. Gary Allen one more time.
19 mars 2024
Avis spontané
Réponse de American Haul
Dear Mushfig Mahmudov,
Thank you for your feedback! We're glad to hear that you received your car today. We'll be sure to pass along your appreciation to Mr. Gary Allen. If you have any further comments or need assistance in the future, please feel free to reach out.
Best Regards,
The Profexo Team
Daniel did a great job orchestrating a…
Daniel did a great job orchestrating a smooth pick up and was the only car ship company that did not demand payment up front before the car was loaded. I appreciate the service he and Profexo provided in the midst of many companies that overwhelm you with high pressure sales tactics. Thanks Daniel!
13 mars 2024
Avis spontané
Réponse de American Haul
Dear Robert Scott Bell,
Thank you for your feedback! We're thrilled to hear that Daniel orchestrated a smooth pick-up for you and provided exceptional service. At Profexo, we prioritize transparency and customer satisfaction, and we're glad that we could offer a payment structure that suited your needs. We'll make sure to pass along your appreciation to Daniel. If you have any further comments or need assistance in the future, please feel free to reach out.
Best Regards,
The Profexo Team
Great communication and service great…
Great communication and service great work with hope we can do more business in the near future thanks
15 mars 2024
Avis spontané
Réponse de American Haul
Dear Vladimir Balsa,
Thank you for your positive feedback! We're pleased to hear that you found our communication and service to be great. We also look forward to the opportunity to do more business with you in the near future. If you have any further comments or need assistance, please don't hesitate to reach out.
Best Regards,
The Profexo Team
Daniel is professional and trustworthy
Daniel is professional and trustworthy, and my car arrived within 5 days, intact without any damage. Initially, I was anxious about the entire process, but everything went well, and my expectations were exceeded.
17 mars 2024
Avis spontané
Réponse de American Haul
Dear Teyonka,
Thank you for sharing your experience! We're thrilled to hear that Daniel provided professional and trustworthy service, and that your car arrived intact within 5 days without any damage. We understand the initial anxiety that can come with the shipping process, and we're glad that we could exceed your expectations. If you ever need our services again in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
Very nice and easy to work with
Very nice and easy to work with, Denver alfonso has done a great job communicating and taking care of the load.
15 mars 2024
Avis spontané
Réponse de American Haul
Dear Shanay Carter,
Thank you for your feedback! We're delighted to hear that you found working with us to be very nice and easy. We're also pleased that Denver Alfonso provided great communication and took care of the load efficiently. If you have any further comments or need assistance in the future, please feel free to reach out.
Best Regards,
The Profexo Team
NOT A HONEST COMPANY THEY TAKE YOUR MONEY
They give you low prices and when it's time to go they jack up the prices they are not honest at all I will not recommend to anyone they don't give back your refund iff you asked PLEASE PEOPLE USE SOMEONE ELSE
they will hurt you they jack up the price to over $500.00
MORE DO NOT USE THEM
Where to send refunds for
954-701-8405 noah jones Zelle
10 mars 2024
Avis spontané
Réponse de American Haul
Dear Noah Jones,
We apologize for the negative experience you encountered with our company. It's distressing to hear about the discrepancies in pricing and the lack of transparency you experienced.
We take allegations of dishonesty seriously and are committed to investigating this matter thoroughly. We understand the importance of clear communication and honesty in our business, and we regret that we fell short of meeting your expectations.
Regarding your refund, please accept our apologies for any inconvenience caused by the delay. We will ensure that you receive your refund promptly.
We assure you that we will take immediate steps to address the issues you've raised and prevent similar occurrences in the future. Your satisfaction is our priority, and we are committed to rectifying this situation.
If there are any further concerns or if you require assistance, please do not hesitate to contact us at info@profexoshippings.com. We value your feedback and the opportunity to improve our services.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
reliable!
Thank you very much for the fruitful cooperation and I hope we will cooperate many times in the future. Special thanks to David, who actively provided answers to all the details and questions.
15 mars 2024
Avis spontané
Réponse de American Haul
Dear Beso Gochiashvili,
Thank you for your kind words and feedback! We're thrilled to hear that you found our cooperation fruitful and that David provided helpful answers to all your questions. We also hope to have the opportunity to cooperate with you many times in the future. If you ever need our services again, please don't hesitate to reach out.
Best Regards,
The Profexo Team
Réponse de American Haul
Dear Robert Rivero,
Thank you for your feedback! We're glad to hear that Daniel provided super quick and perfect work for you. If you have any further comments or need assistance in the future, please feel free to reach out.
Best Regards,
The Profexo Team
Finn Smith Was very helpful and…
Finn Smith Was very helpful and professional
11 mars 2024
Avis spontané
Réponse de American Haul
Dear Merlin Marai,
Thank you for your feedback! We're delighted to hear that Finn Smith provided you with helpful and professional service. If you have any further comments or need assistance in the future, please feel free to reach out.
Best Regards,
The Profexo Team
Réponse de American Haul
Dear M Unal,
Thank you for your feedback! We're glad to hear that you're satisfied with our service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
HORRIBLE, DISHONEST COMPANY
DO NOT use Profexo under any circumstances. They quoted me $675 for a one-way shipment which was a fantastic price, in fact I almost felt it was too good to be true until I carefully read through the contract and found no hidden fees or misleading language. I felt comfortable and signed, then paid the deposit. I was confident that my vehicle would be shipped 3 weeks later at the contracted price. Then, the day before scheduled pickup, I called to confirm the expected arrival time as I had not heard from anyone at the company. It was at this time that they informed me they had little to no available drivers and that to make the pickup happen on the scheduled date, we'd need to pay over $3000. Almost FIVE TIMES the originally agreed upon price! After a full day of painstaking and exhausting "negotiation" (inappropriate and hostile conversations with multiple employees and supervisors consisting of yelling and name calling, texting us screenshots of their load boards saying things like "see, nobody else will work with you at the original price!" and acting as if they were doing us a favor by working so hard to find a driver, etc), we were finally able to get the price "down" to $1000. We agreed to it because we had no choice with flights across the country booked for the next morning. Then, when the vehicle arrived at its destination, the main representative we dealt with throughout the ordeal, Jason, had the nerve to call me requesting a positive review since the vehicle arrived with no damage and he "only agreed to the $1000 price in exchange for 5 star ratings online." He then followed up with a text that said "I need two 5-star reviews from you with my name 'Jason Lee' in it. One on this website (link to Trustpilot page) one on this website (link to their Google listing)." Well, here's your review Jason! Profexo made our lives a living hell during what should have been the easiest and simplest part of an already stressful cross-country move. To say they are dishonest, unethical, and unprofessional would be an understatement. If I could give them 0 stars, I would.
28 février 2024
Avis spontané
Réponse de American Haul
Dear Drew,
We deeply apologize for the incredibly negative experience you had with our company. Your feedback is alarming, and we take your concerns very seriously.
It's unacceptable that you were subjected to such misleading practices and hostile behavior. We understand the frustration and stress this must have caused during what should have been a straightforward process.
We assure you that we will investigate this matter thoroughly and take immediate action to address the issues you've raised. Our team should uphold the highest standards of professionalism and honesty, and we regret that we fell short of meeting those standards in your case.
Regarding the request for a positive review in exchange for a lower price, this is completely unacceptable and goes against our company values. We apologize sincerely for this unethical behavior.
Please rest assured that we will take appropriate disciplinary measures and implement additional training to ensure that such incidents do not recur in the future.
If there's anything further we can do to rectify this situation or if you have any additional concerns, please don't hesitate to contact us at info@profexoshippings.com. Your satisfaction is our priority, and we are committed to earning back your trust.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
Réponse de American Haul
Dear Nicolae Florea,
Thank you for your kind words! We're pleased to hear that you had a positive experience working with us. If you have any further comments or need assistance in the future, please feel free to reach out.
Best Regards,
The Profexo Team
Even though I had found shipping…
Even though I had found shipping previously, Denver reached out to me. I am upset that I didn’t use Denver’s organization for the shipping, and if I ever need this again, I know where to go! Denver needs the recognition of being outstanding and made my day a bit brighter. I manage hundreds of people daily, and Denver has the attitude and drive that would like to see in my people.
9 mars 2024
Avis spontané
Réponse de American Haul
Dear Melissa's Man,
Thank you for your feedback! We're delighted to hear that Denver reached out to you and made a positive impression. While we understand your regret for not utilizing our services this time, we're grateful for your kind words and recognition of Denver's outstanding attitude and drive. Should you ever require shipping services in the future, we'll be here to assist you. If you have any further comments or need assistance, please feel free to reach out.
Best Regards,
The Profexo Team
DO NOT DO NOT DO NOT use this company…
DO NOT DO NOT DO NOT use this company Gave me a price of $580.00 each way from Mi. To Fla total of $1160.00. I questioned this several times over a two month period. I questioned the price guarantee experation date on the contract and he extended it one month past my shipping. No problem he said several times over a two month period. Have airline tickets in hand two day before flight he calls.Can’t ship your car for the priceI guaranteed. It is now #1200.00 one way. Went back and got it down to $850.00. These people are not honest and up front. DO NOT DO NOT Trust them
2 février 2024
Avis spontané
Réponse de American Haul
Dear Don Puglise,
We apologize for the frustration and inconvenience you experienced with our company. It's regrettable that there was a discrepancy between the quoted price and the final price provided to you.
We understand the importance of transparent pricing and honoring agreements with our customers. We sincerely apologize for any miscommunication or misunderstanding that occurred during the process.
We take your feedback seriously and will use it to improve our processes and ensure that such issues do not recur in the future.
If there are any further concerns or if you require assistance, please do not hesitate to contact us at info@profexoshippings.com. We value your business and hope to have the opportunity to regain your trust in the future.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
John Carlos was very helpful and…
John Carlos was very helpful and attentive.
8 mars 2024
Avis spontané
Réponse de American Haul
Dear Mathew,
Thank you for your feedback! We're pleased to hear that John Carlos provided you with helpful and attentive service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
Réponse de American Haul
Dear Vache Varazi,
Thank you for your feedback! We're delighted to hear that Denver Alfonso provided you with perfect service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
It Was a very easygoing transaction
It Was a very easygoing transaction. Michael was very helpful and guided me easily through the process and the vehicle arrived on schedule. Thank you.
1 mars 2024
Avis spontané
Réponse de American Haul
Dear Valuable Customer,
Thank you for sharing your experience with us! We're delighted to hear that your transaction was easygoing and that Michael provided helpful guidance throughout the process. Ensuring a smooth and timely delivery of your vehicle is important to us, and we're glad we could meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.
Best Regards,
The Profexo Team
Denver Alfonso was great and made it…
Denver Alfonso was great and made it very swift and easy. My car was delivered on time with no issues!
1 mars 2024
Avis spontané
Réponse de American Haul
Dear Aren Shasho,
Thank you for your feedback! We're delighted to hear that Denver Alfonso provided excellent service and made the process swift and easy for you. Ensuring timely delivery without any issues is our priority, and we're glad your car was delivered on time. If you have any further feedback or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again.
Best Regards,
The Profexo Team
thank you Daniel for a great job!
29 février 2024
Avis spontané
Réponse de American Haul
Dear Helen Hill,
Thank you for your kind words! We're glad to hear that Daniel provided a great job. If you have any further feedback or need assistance in the future, please feel free to reach out. We appreciate your business and look forward to serving you again.
Best Regards,
The Profexo Team
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