This company was selling this item cheaper than anyone else. Also free delivery for which I wasn't expecting for the price. Other companies were adding on a delivery charge for the same item. Highly r... Voir plus
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Lisez les avis des autres
Amazingly fast and helpful response from Andy when I was urgently needing some Selden winches.
There’s so much choice when ordering on Google I checked this firm out pre hand because have been ripped off on a Google site before also rang them and was impressed by there phone Manner.ordered a ex... Voir plus
L'entreprise a répondu
"Although I paid 9GBP for express delivery I still haven't received it so I can't review it." Edit: I think a good measure of a company's integrity is how fast the fix stuff when it goes wrong. W... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The UK's biggest ePropulsion dealer for all electric outboard motors and Pod drives, the future of powering your dinghy and boat! The UK's only marine dealer of Aceleron serviceable lithium batteries and a major dealer in EcoFlow lithium battery powerstations. We live for off-grid solutions using just the sun.
Coordonnées de contact
46 Newport Road, CB11 4BS, Saffron Walden, Royaume-Uni
- 01799588292
- sales@promarinestore.co.uk
- promarinestore.co.uk
4,8
Excellent
201 avis
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Very knowledgeable and helpful company
Very knowledgeable and helpful from initial enquiry right through to the delivery of our purchase, which we are very pleased with.
20 janvier 2023
Réponse de Pro Marine Store
Thanks Kevin, I hope you are enjoying the kayak, have a great time on the water in 2023
Great Service
Great Service, my emails were answered promptly, even over the weekend.
The outboard was dispatched promptly and the courier arrive on time.
The price for the outboard was the same as everywhere else, but it included free covers for the battery and outboard leg, very useful for transport and storage.
17 janvier 2023
Réponse de Pro Marine Store
Hi Ian, many thanks for taking the time to feedback to us, we really appreciate it. I hope you enjoy the outboard this season
Great customer service.
31 décembre 2022
Réponse de Pro Marine Store
many thanks David for your feedback
so much choice when ordering on…
There’s so much choice when ordering on Google I checked this firm out pre hand because have been ripped off on a Google site before also rang them and was impressed by there phone Manner.ordered a expensive item which was shipped next day at no extra cost . It was packed professionally and arrived just as advertised can only say well done nice people to do business with many thanks again
1 décembre 2022
Réponse de Pro Marine Store
Thank you Anthony for your feedback, it means a lot to us! Have a great festive period and fun on the water in 2023
A great company to deal with
A great company to deal with. Several questions were dealt with promptly and that gave me the confidence to proceed with a substantial purchase. Excellent communication at al times and the product was extremely well packed and delivered on time
1 novembre 2022
Réponse de Pro Marine Store
Many thanks Nigel, have a great time with the new toy!
Product looks great
Product looks great , smaller than I had imagined larger but looks good .
9 novembre 2022
Réponse de Pro Marine Store
Hi Matt, yes the torch is small, but very powerful! these Nebo Swyvel torches pack a punch, we hope you enjoy using it
Serious
Serious, reliable, and communicative.
I have a high degree of trust in this company.
31 octobre 2022
Réponse de Pro Marine Store
Many thanks Jeff, much appreciated
Great service, very fast delivery.
I have been very satisfied with Pro Marine, the service has been great and delivery was very fast dispatching within hours of my order being placed. Very good.
13 octobre 2022
Réponse de Pro Marine Store
Thanks Dan, have a great winter
Fantastic service
Fantastic service: product was competitively priced with free extras, the website was easy to use and delivery was super quick.
1 octobre 2022
Réponse de Pro Marine Store
Many thanks Andrew! have a great one
Real good service after sales very good
12 septembre 2022
Réponse de Pro Marine Store
thank you Ian, have fun with the new toy
I bought an E-Propulsion outboard on…
I bought an E-Propulsion outboard on next day delivery. While the courier company only delivered part of the order (and quoted another 24 hours for the outstanding part), Ben (Director) was superb. Great customer service and highly recommended!
1 septembre 2022
Réponse de Pro Marine Store
Thanks Steve, glad we managed to get you sorted, have a great September on the water!
This purchase felt like I'd been scammed!
You know that feeling when you think you may have been scammed? I never expected buying a very expensive outboard from a reputable dealer would feel so much like that. V poor customer service, failure to return voicemails or answer emails or provide delivery tracking resulted in that sinking feeling. Fortunately the courier came to the rescue with information.
Since writing the above, the company have investigated and we have reached a speedy and fair compromise. Having read previous reviews this appears to have been an isolated incident brought about by a combination of events. These things happen in even the best run businesses. Don't let my initial experience put you off as the follow up was excellent.
4 septembre 2022
Réponse de Pro Marine Store
Hi Len, gosh I'm so sorry that there has clearly been a breakdown in communication! This is honestly the first we have heard that there has been a problem- we havent received any email from you, we have checked all inboxes including spam/junk and there is nothing. We also havent received anything from the courier to say that something is amiss, so even at this point I don't know what exactly went wrong. Normally, if something is out of the ordinary then the courier tells us right away but we have received nothing on this line either. We take our job of customer service and communication very seriously, and as you can see from all recent reviews, this is indeed something people complement us on so I'm just so sorry it hasn't worked out this time. I will reach out to you via email to see what has happened, and once again, so sorry that you have been put out.
Fast delivery and well packaged and…
Fast delivery and well packaged and very pleased with the outboard
19 août 2022
Réponse de Pro Marine Store
Many thanks for the review!
Purchased a sandbanks style kayak
Purchased a sandbanks style kayak. Amazing product with great service as well. The bonus of 2 free life jackets was an added bonus. Highly recommend using this shop.
23 août 2022
Réponse de Pro Marine Store
Many thanks for your kind words, we're really happy you love the kayak!
Réponse de Pro Marine Store
Thanks Adrian, have a great time on the water this year
Epropulsion sprit plus
Excellent customer service, quick dispatch. Professional and knowledgeable staff.
I would recommend without hesitation.
21 août 2022
Réponse de Pro Marine Store
Thank you Jon, it was a pleasure!
Réponse de Pro Marine Store
Thanks for your feedback Ian, have a great season on the water
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