Propel Finance Avis 234

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a really smooth and positive experience throughout. Everything was simple, clear, and handled without any issues. A special thank you to Jade Attwell for her support – she was friendly, helpful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was introduced to propel via Barclays through a gentlemen called Muntazir Rajwani. From that initial Contact I felt that I was in great hands and he kindly referred me after doing the initial checks... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have dealt with Propel Finance for several funding deals and found them to always be responsive and practical with their funding support. I have recently completed a deal with the support of Dan Rus... Voir plus

Noté 5 sur 5 étoiles

Really helpful team at Propel. Friendly and extremely efficient. Pre-approved quotes for finance, with good rates of interest. Service above and beyond - Relationship Support Manager Dan Russ even cal... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en finances
  2. Services aux entreprises

Écrit par l'entreprise

Propel Finance provides flexible and accessible finance to SMEs across the country. We are one of the UK’s largest independent finance houses, helping more than 65,000 businesses across the UK to access finance to purchase business critical equipment quickly and easily. Our progressive approach creates competitive advantage for vendors and SMEs alike and sets us apart. We are small enough to care, and deliver a brilliant service to our customers, and big enough to have the expertise and technology to be a leader in SME finance. Finance is subject to status. Terms and Conditions Apply. Propel acts as a credit broker or a lender for business customers only.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Best of breed

Propel win in three ways 1) they are competitive 2) if they can make the case work they fund assets others won't 3) they make it easy, doing the chasing for you.

I have worked with a lot of asset finance over a lot of years. Multiple experiences with Propel win by a country mile

11 juillet 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Great finance support

We have worked with Propel Finance for a good few years now and always found them to be extremely helpful and focused on helping our business find the right solution for our finance requirements

10 juillet 2024
Avis spontané
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Excellent Service

1 juillet 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Just bought a van for our business

Just bought a van for our business , Sara at Propel was brilliant throughout the process and made everything go smoothly.
Definitely recommend to anyone and will use in the future.

28 juin 2024
Avis spontané
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Sara!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Find Kyle very helpful in the purchase

Find Kyle very helpful in the purchase of our minibus. The follow-up, the speed at which the entire transaction was done is highly commendable. Will definitely do more business with Propel

28 juin 2024
Avis spontané
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Noté 1 sur 5 étoiles

Service is absolute rubbish

Service is absolute rubbish. I was assured that the fincaing odf the car was finalised on tuesday
, all I had to do was sign a document. This did not arrive untill Thursday, signed it within half an hour and sent it back. Another questionaire asked if I had inpected the goods etc and if I had the goods delivered ( how could I if they had not paid out the monies yet). Then got a phonecall at 15.30 asking the same questions again. Told them i had answered that 3 hours ago. Was told tha payment would be made ar 14.00 hrs onm friday. Just checked with car dealer, NO PAYMENT. Checked with Propel and was told that they had a very busy day and wishing me good luck with picking the car up tomorrow. I have now lost a whole weeks work because of this

28 juin 2024
Avis spontané
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Réponse de Propel Finance

Dear John

Thank you for your review, we appreciate you taking the time to provide us with your feedback and are sorry you were not able to collect your vehicle on the planned day.

We strive very hard to ensure the process to fund any deal is simple, swift, and seamless with our team on hand to address any queries which may arise promptly and professionally.

Your application to provide finance was received from our Partner on the Tuesday, approved on the same day and we commenced the necessary identity checks in order to raise the agreement documentation. As you know, there was an issue in terms of the spelling of your name which varied on companies house and your submitted ID which did slow the process down by a day. Additionally, we did ask twice re the questionnaire which was a communication error this side but which did not cause any delays.

The funds were sent to the dealership Friday lunchtime and we did ring them multiple times to confirm receipt and that you would be able to collect your vehicle as planned. Sadly no one picked up the phone and we did leave a message but no one rang back. From our side everything was in place for you to collect the vehicle on Friday and we were not aware until you complained that this did not happen.

We do however sincerely apologise for your inconvenience.

Kindest Regards
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Highly recommended

I had great experience with Propel for my van finance. Mr Dan Morgan really helped me with prompt responses to all my enquiries. Sure bet for customer satisfaction. Thank you very much.

31 mai 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Dan!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Prompt and professional, transparent and friendly.

Beginning with a prompt and professional response, there was a real person to deal with from the outset, never once referrred to an automated service or asked to apply to a third party.
The whole process was transparent, fast, efficient, professional, polite and friendly; all qualities which were missing from others I had approached.

31 mai 2024
Avis spontané
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

A quick and easy way for Asset funding

A quick and easy way for Asset funding. Really smooth in getting all paperwork sorted. Used Propel twice in the space of a month.

9 mai 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Lucas the adviser was helpful and went…

Lucas the adviser was helpful and went through everything with us and sorted out a great deal for our new van. He also kept in touch throughout the process of the agreement. Thanks for all you have done for us

18 avril 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Lucas!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Excellent Customer Service

Found Mark and the team at Propel very helpful, efficient and very easy to deal with. Mark went out of his way to make sure the process was as smooth as possible and we were kept well informed during the whole process

9 mai 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Mark!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Hassle free quality service

Hassle free quality service

Mr Kyle Smith from Propel Finance was really helpful for smooth transaction. Highly recommended

17 avril 2024
Avis spontané
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Highly recommended

I was referred to Propel from Barclays for finance for a van, they have been excellent. The stages of the process were very quick and easy. Brian was always quick to call back when I needed to speak and was very helpful when dealing with the dealer.

9 avril 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Brian!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Company Car Purchase

James was excellent in explaining the process and providing different solutions for us to consider. He kept us updated throughout the process. Would definitely use again.

28 mars 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to James!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Great communication from or contact and…

Great communication from or contact and our finance was fast tracked when we needed a piece of equipment quickly.

22 mars 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Shabina at Propel Finance

Shabina at Propel Finance provided exceptional service, demonstrating a profound understanding of financial matters. Her professionalism and expertise made the process seamless and stress-free. Shabina's responsiveness and attention to detail were remarkable, ensuring all my questions were addressed promptly and thoroughly. I highly recommend Shabina to anyone seeking expert financial guidance and assistance. Working with her at Propel Finance was truly a standout experience.

6 mars 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Great company to deal with

We were recently referred to Propel Finance by our Barclays business manager. The process was very simple, well explained and the contact there who is Gary Thom was very efficient in all aspects of the sale. The pricing was competitive and we would 100% recommend.

19 mars 2024
Avis spontané
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Gary!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

A really straightforward experience

A really straightforward experience. Lovely people to deal with and a very speedy resolution. We’ve used them a few times now and each time has been the same. I highly recommend Propel Finance.

25 mars 2024
Avis spontané
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Very good

Really good to work with. A quick and easy process and prompt at getting payments out. Good rates too! Thanks very much!

22 mars 2024
Avis spontané
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

The communication was first class

The communication was first class. The team incredibly helpful and efficient

14 mars 2024
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Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

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