Propel Finance Avis 235

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Another purchase aided by Chris at Propel. Excellent service and will always go that extra bit further for you to make the deal happen. Many thanks again.

Noté 5 sur 5 étoiles

I had a really smooth and positive experience throughout. Everything was simple, clear, and handled without any issues. A special thank you to Jade Attwell for her support – she was friendly, helpful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was introduced to propel via Barclays through a gentlemen called Muntazir Rajwani. From that initial Contact I felt that I was in great hands and he kindly referred me after doing the initial checks... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful team at Propel. Friendly and extremely efficient. Pre-approved quotes for finance, with good rates of interest. Service above and beyond - Relationship Support Manager Dan Russ even cal... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en finances
  2. Services aux entreprises

Écrit par l'entreprise

Propel Finance provides flexible and accessible finance to SMEs across the country. We are one of the UK’s largest independent finance houses, helping more than 65,000 businesses across the UK to access finance to purchase business critical equipment quickly and easily. Our progressive approach creates competitive advantage for vendors and SMEs alike and sets us apart. We are small enough to care, and deliver a brilliant service to our customers, and big enough to have the expertise and technology to be a leader in SME finance. Finance is subject to status. Terms and Conditions Apply. Propel acts as a credit broker or a lender for business customers only.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

235 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The communication was first class

The communication was first class. The team incredibly helpful and efficient

14 mars 2024
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Great communication

Great communication and the right attitude towards securing the services we needed at a good price.

11 mars 2024
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Excellent service!

Chris Rich made the whole process of the deal very straightforward. The initial quote was prompt and well explained. Following my acceptance of the quote, things went extremely smoothly and was completed successfully within a matter of days. Chris also took the time to come and see me - I really appreciated the personal touch.

28 février 2024
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Chris!

Kind Regards,
Propel Finance Customer Service Team

Noté 1 sur 5 étoiles

Mis-sold me unregulated hire agreement…

Mis-sold me unregulated hire agreement for a mobile phone. Over £3000! complained and they threatened court action if I didnt pay, so I CONTINUE to make the monthly payments. County Court claim arrived in the post 2 days ago for over £1300 of INTEREST!!! No prior warning or anything. Obviously I am going to defend it, cant wait to meet RYHS LAVENDER in person.

2 décembre 2023
Avis spontané
Logo de Propel Finance

Réponse de Propel Finance

Dear Mr Scott,

We can see that you purchased the equipment from one of our vendor partners, asked us to finance the purchase and signed a finance agreement with us.

Additionally, we understand that you took out a separate services agreement with the vendor. You advised us that you had raised a complaint directly with the vendor last October regarding a price increase that they had levied under their services agreement.

We advised you that the agreement was entirely separate to ours, however we have a file of communications with you since then in which you dispute this and most of which you have not responded to.

Our complaints team have additionally reached out to you this week however you stated that you did not want to engage with us. Regrettably therefore we are unable to help you further at the moment but please feel free to contact us at any time.

Kind Regards,

Propel Customer Service Team

Noté 5 sur 5 étoiles

Kyle Smith First Class!

Kyle Smith was my case handler and his attention at all times was first class and very efficient. Explained everything in detail and did everything in his effort to help me out. If anyone seeks help, I truly & highly recommend Kyle. I shall in future be more than happy to contact propel and Kyle. Many thanks again .

29 février 2024
Avis spontané
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Propel Finance

I had a lady called Shazia Rasool who dealt with me with regard to a new investment my company was making . Her attention at all times was first class and very efficient . I shall in future be more than happy to contact propel and Shazia for future investments. Many thanks again .
Patrick Carnan (Director )
Imperial Roofing Supplies UK Ltd

27 février 2024
Avis spontané
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Shazia!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

This is the second time I’ve used….

This is the second time I’ve used Propel to finance my van and they are very professional, friendly and efficient. Shazia has always made things easy from a customer point of view and will be returning to purchase again when as the business grows.
Steve

15 février 2024
Avis spontané
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

We have passed on your kind comments to Shazia!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Easy process

Easy process.

Payed when promised

Good rate

Advisor handled it all very well

2 février 2024
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Kyle helped me get a vehicle in no time…

Kyle helped me get a vehicle in no time
I was happy with this service.

The best prices friendly and reliable

5 stars

1 février 2024
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Kyle!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Fantastic!

Fantastic!
Absolutely the best finance company I've dealt with.
Alex was very easy to talk to, explained everything step by step, really quick reply on the approval and dealt with the motor dealers and my request with out fault, really went the extra mile.
Added bonus of having a connection to my bank which made me feel comfortable with the loan, very good rate as well.

23 janvier 2024
Avis spontané
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

I purchased a drop side truck and then…

I purchased a drop side truck and then a LWB Transit via Propel. This was all made possible by Lucas Lukianow and his team. Easy process with no hassle. These two vehicles have been a major contribution to my small business growth. I will use propel when I need more vehicles.

31 janvier 2024
Avis spontané
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Lucas!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Good experience from start to finish

Good experience from start to finish.
Propel quoted for finance for several vehicles, as I struggled to find one that was suitable. Luke always responded quickly and was patient while I continued to shop around. Once I found the right vehicle, the whole process was quick and easy.

26 janvier 2024
Avis spontané
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Luke!

Kind Regards,
Propel Finance Customer Service Team

Noté 4 sur 5 étoiles
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Excellent communication

Work for Alex at Propel was very pleasant. Alex kept everything simple and straight forward, communication was excellent and the entire process was painless.
I would definitely use Propel again.

2 janvier 2024
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Alex!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Competative rate and excellent service

We needed some finance for a new sprayer, so contacted our agriculture manager at Barclays who suggested Propel Finance. Propel were extremely efficient and gave a quote within hours, after some minor adjustments the paperwork was completed efficiently within a couple of days. After the machine was delivered Propel contacted us to see all was in order and again after a months use. Excellent service from Sarah and would use again without hesitation.

21 décembre 2023
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Very Good Service

Simply by giving a very good service and making the of raising funds a smooth process.

6 décembre 2023
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

used this company a couple of times…

used this company a couple of times with both of my bussinesses and found them very helpful and good price.

12 décembre 2023
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless.

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Dealing with Lucas and the team at…

Dealing with Lucas and the team at Propel was an absolute pleasure. Prompt and professional and the whole process was just so easy. I would 100% recommend them

11 décembre 2023
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Lucas!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

Dan was great

Dan was great, contacted me within 2 minutes and provided 4 quotes which allowed me to select which option suited me best. Sent the documents real quick and I collected my car inside 48 hours. Top service.

8 décembre 2023
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Dan!

Kind Regards,
Propel Finance Customer Service Team

Noté 5 sur 5 étoiles

From start to finish

From start to finish, everything was controlled and flawless. Thank you Mark Mountford and team your support is very much appreciated. I can highly recommend his services

8 décembre 2023
Avis spontané
Logo de Propel Finance

Réponse de Propel Finance

Hi,

Many thanks for taking the time to leave a review.

We strive to ensure our customers' journeys are simple, smooth and seamless. We have passed on your kind comments to Mark!

Kind Regards,
Propel Finance Customer Service Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus