Helpful and informative!
We received a polite, informative and helpful service. Thank you.
7 mai 2026
Avis spontané
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À propos de l'entreprise
Écrit par l'entreprise
Proper connection ltd specializes in residential and commercial services. Whether you need a small wiring fix or the installation of state-of-the-art smart home, we get the job done right.
Coordonnées de contact
13 LISTER HOUSE, BARNHILL ROAD, HA9 9DH, London , Royaume-Uni
- 07999185514
- info@properconnectionltd.co.uk
- properconnectionltd.co.uk
3,5
Moyen
11 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service by Properconnection
Properconnection were quick, reliable, they were easy to get hold of (from outside the UK) and they were friendly. Prices were good compared to many others. Would recommend
21 avril 2026
Avis spontané
(im)proper connection
I paid this lot £80 to provide a fire alarm certificate. Their 'electrician' was unable to tell the difference between a battery and mains powered alarm, or didn't even bother to check. This wasn't made clear on the certificate, and has caused me no end of hassle with the council recently. Avoid.
[date of experience relates to when the issue became apparent].
15 avril 2026
Avis spontané
Not a great experience overall
Poor communication for appointment , issuing of incorrect Pat , failed EICR with no follow up quote. Send a quote for remedial for £840 which turns out to be be only £200
They did re issue a New Pat with correct dates
Sadly will not be using them again
22 avril 2026
Avis spontané
Réponse de Properconnectionltd
Hi,
Thank you for your feedback — we’re sorry to hear you were unhappy with your experience.
To clarify, your booking came through a third-party platform, which has its own communication and quotation processes that we are required to follow. In many cases, follow-up quotes are also managed through that system.
Regarding the remedial works, we provided a quotation based on the observations you specifically asked us to price. The cost reflected the scope of work requested at the time. We always aim to be transparent, and we’re happy to review or adjust quotes if any misunderstandings arise.
We’re pleased we were able to resolve the PAT certificate issue promptly and reissue it with the correct details.
We take all feedback seriously and will use your comments to continue improving our service. If you’d like to discuss this further, please feel free to contact us directly.
Very knowledgeable and informative
Very knowledgeable and informative. Extremely happy with the service provided
5 juin 2025
Avis spontané
Properconnectionltd
I came across this company by chance, and I took his number. I wanted to put a light with fan up in the ceiling. He then arrived 10mins before, which was brilliant. He was very polite and treated my home with respect. He then done some pre checks which I appreciate,before starts drilling. He was very communicative and informative. The job was completed within 30mins. My ceiling fan is sturdy and works without no problems. Very happy with the job and customer service and very reasonable price. Definitely a Proper connection 😃. Thank you much appreciated
3 juin 2025
Avis spontané
Amazing job!
Sanchos did a great job moving my old Dimplex storage heater to a different location on the wall. He was quick but also paid good attention to detail. I would definitely recommend and will consider Proper Connection for future electrical work.
Thank you very much!
29 mai 2025
Avis spontané
The service provided was exceptional…
The service provided was exceptional from beginning to end. The staff was courteous during the phone booking process and demonstrated remarkable flexibility in accommodating my schedule. Throughout the appointment, the service was efficient, and all my inquiries were addressed clearly in straightforward language, ensuring my understanding. The work was completed promptly, and the area was left tidy. I will certainly engage their services again in the future.
24 août 2024
Avis spontané
Sanchos what a guy his service provided…
Sanchos what a guy his service provided is second to none highly recommend. He is amazing always so helpful honest and very reliable.
26 octobre 2023
Avis spontané
Great experience with Sanchos and his…
Great experience with Sanchos and his colleague, thorough and professional whilst having a really friendly attitude, got the job done and was priced fairly, would definitely recommend!
7 juin 2023
Avis spontané
Great team
Great team. Turned up on time and completed the job to the highest standard. I would surely recommend thier services
26 avril 2023
Avis spontané
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