Proper Pasty Company Ltd Avis 

2 181
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Another delivery from proper pasties & again..a proper job!! Turned up slap- bang in the middle of the 1hr delivery slot by dpd, Still frozen & packed superbly. I've ordered before so knew what to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As the company name suggests, these are ’proper’ Cornish pasties! They arrived promptly, were well packaged and still frozen. The pasties are easily cooked in the oven and are absolutely delicious. An... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was a fathers day gift . The scones were described by dad as delicious and the pies excellent The parcel arrived less than 48 hours from dispatch meaning everything was still chilled which p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tasty pasties you cook at home,mine arrived in the last heatwave,i was concerned they would not be frozen still,i even contacted proper pasties over my concern,dpd didn`t deliver them to me until 5pm... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boulangerie
  2. Producteur de produits alimentaires

Écrit par l'entreprise

Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 181)

529 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service and great pasties

I've placed a few orders with this company and have always received excellent service. The pasties are highly recommended too.

27 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Claire,

Thank you very much for your kind feedback and for your continued support.

We’re delighted to hear that you’ve consistently received excellent service and that you’re enjoying the pasties—it really means a lot to us.

We truly appreciate your recommendation and look forward to serving you again soon.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Very nice pasties

27 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Michael,

Thank you for your kind feedback.

We’re really pleased to hear you enjoyed the pasties! Your support is much appreciated, and we hope to serve you again soon.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Yummy

I bought these pasties for a friends birthday to remind him of the happy days we used to spend in Cornwall. He loved them. Thank you

27 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Linda,

Thank you so much for your lovely message.

We’re delighted to hear your friend enjoyed the pasties—what a thoughtful way to bring back happy memories of Cornwall! It’s wonderful to know they were so well received.

We really appreciate your support and hope to help create more special moments in the future.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

First class service

First class service. Ordered one day delivered the next well packaged and still frozen. Superb quality product and great
flavour. Great value for money

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Stephen,

Thank you very much for your fantastic feedback.

We’re delighted to hear that you were pleased with the service, delivery, and packaging, and that everything arrived perfectly frozen. It’s great to know you enjoyed the quality and flavour of the products as well.

We truly appreciate your support and your comments on value for money—it means a lot to us.

We look forward to serving you again soon.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Excellent service

Excellent service and as always a great product
I will be ordering again soon

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Terry,

Thank you very much for your kind feedback.

We’re delighted to hear you’re pleased with both the service and the product—it’s always great to know we’re getting it right. Your continued support means a lot to us.

We look forward to your next order!

Kind regards,
The Proper Pasty Company

Noté 4 sur 5 étoiles

Best parties I’ve had

Best parties I’ve had, real ingredients not mushy like others, brings back a taste of Cornwall I will be ordering again soon

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Loretta,

Thank you so much for your fantastic feedback.

We’re delighted to hear you’re enjoying the pasties and that the quality and ingredients stand out—it’s exactly what we aim for. Bringing back that true taste of Cornwall makes it even more special to hear.

We really appreciate your support and look forward to your next order.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Absolutely wonderful product!

Absolutely wonderful product!

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Elizabeth,

Thank you very much for your kind words.

We’re delighted to hear you think the product is absolutely wonderful! Your support means a lot to us, and we hope to serve you again soon.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Pasties best ever had

Pasties best ever had

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Margaret,

Thank you so much for your amazing feedback.

We’re thrilled to hear you think they’re the best pasties you’ve ever had—that truly means a lot to us!

We really appreciate your support and look forward to your next order.

Kind regards,
The Proper Pasty Company

Noté 2 sur 5 étoiles

It arrived a day late

It arrived a day late, the box was crushed and the delivery driver just dumped it on my doorstep!
The scones were squashed but the pasties were ok and tasted delicious,
Just a pity they arrived the day AFTER my daughter’s birthday!

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Nick,

Thank you for your feedback, and we’re sorry to hear about your experience with the delivery.

We haven’t received any direct contact regarding this issue, but we’d very much like to look into it for you. If possible, could you please share some photos of the parcel as it arrived, along with details/images of any damaged contents?

Please send these through to sales@properpasty.co.uk, and we’ll be happy to assist you further and work towards a resolution.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Delivered on time,pasties filling…

Delivered on time,pasties filling packed to the full

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Les,

Thank you for your kind feedback.

We’re delighted to hear your order arrived on time and that you were pleased with the generously filled pasties—just how they should be!

We really appreciate your support and look forward to your next order.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Brian,

Thank you very much for your kind feedback.

We’re delighted to hear you’re happy with both the product and the service. Your support is greatly appreciated, and we hope to serve you again soon.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Pasty order

Fresh tasty thank you verymuch

26 mars 2026
Avis spontané
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Robert,

Thank you for your kind message.

We’re so pleased to hear you found everything fresh and tasty—just as it should be! Your support means a lot to us.

We look forward to serving you again soon.

Kind regards,
The Proper Pasty Company

Noté 4 sur 5 étoiles

Product was good

Product was good, as always, but delivery was a bit of a faff and was delivered eventually at 22.00 at night. I was surprise that the pasties were still frozen as it was so late

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Steve,

Thank you for your feedback.

We’re really pleased to hear you enjoyed the pasties as always, though we’re sorry to learn that the delivery experience was not as smooth as it should have been. A delivery as late as 10:00pm is certainly not ideal, and we understand how inconvenient that must have been.

We’re glad everything still arrived frozen, but we will be sure to pass your comments on to our courier to help improve the service going forward.

Thank you again for your continued support, and we hope your next experience is a smoother one.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Delicious.

The pasties were delicious and delivered the next day. Amazing.

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Sue,

Thank you very much for your lovely feedback.

We’re delighted to hear you found the pasties delicious and that they arrived promptly the next day—amazing to hear!

We truly appreciate your support and look forward to your next order.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

They were absolutely excellent Pasties

They were absolutely excellent Pasties, will be buying again

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Susan & Howard,

Thank you so much for your fantastic feedback.

We’re delighted to hear you found the pasties absolutely excellent! It means a lot to us, and we’re really pleased to hear you’ll be ordering again.

We look forward to serving you again soon.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Excellent Product and Service...

Excellent product which is absolutely delicious, easy to cook with simple instructions to follow, excellent next day delivery, excellent experience and highly recommended, good interaction.

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Richard,

Thank you so much for your fantastic review!

We’re delighted to hear you found everything excellent — from the taste and cooking instructions to the delivery and overall experience.

We really appreciate the recommendation and your kind words about our service. Hope to see you back again soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Top quality product and great service

Great service, Delivered exactly on time. A what fantastic products. These really are one of the best pasty's I've had. ever!

26 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Dan,

Thank you so much for the amazing feedback!

We’re thrilled to hear everything arrived on time and that you rate them as some of the best pasties you’ve ever had — that means a lot to us!

We look forward to your next order

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

I love cornish pasty so now I can get…

I love cornish pasty so now I can get them delivered excellent service came the next day

27 octobre 2025
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Stephen,

Thank you for your lovely feedback!

We’re so pleased you can now enjoy Cornish pasties delivered straight to your door, and that everything arrived the next day as expected.

We look forward to your next order!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

A tasty gift

Arrived on time and made a great, tasty gift.

25 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Andy,

Thank you for your lovely feedback!

We’re really pleased to hear it arrived on time and made a great, tasty gift.

We hope to send more your way soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

The best pasty’s

We’ve had a few orders of pasty’s and i must admit nothing beats these, absolutely lovely, the sausage rolls are good too, better than Greggs!

1 avril 2026
Avis spontané
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Good morning,

Thank you so much for the fantastic feedback!

We’re thrilled to hear you’ve enjoyed multiple orders — and that’s lovely praise praise comparing us to Greggs!

So glad you’re loving both the pasties and sausage rolls. We look forward to your next order!

Warm regards,
The Proper Pasty Company

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