Carol provided me with the answers I was looking for and disabled my account as requested. She also followed up on the status of my request to close the account with an email. Great customer service.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Barbara was clear, concise and very helpful in resolving my issue. She was able to close my account without any hassle. If all agents were like her, chatting online with customer support would be muc... Voir plus
Samantha helped us out. The site response was fast All went well Except, (not in Samantha's control) she could only get us back $20.00 When, without my knowledge, I was somehow signed up for a mon... Voir plus
When I ordered my home's property information I did not realize that I was signing up for a recurring charge. However, once I noticed it on my bank statement the customer service (AI bot) did a quick... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
100% Money Back Guarantee - email support@propertyrecs.com or call 1-866-242-0544 anytime for a refund.
Coordonnées de contact
4,6
Excellent
4 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Texting was efficient and to the point…
Texting was efficient and to the point and the agent was polite and professional.
18 avril 2026
Avis spontané
Deceptive web site and charges
I used this website in January and in March I received two separate charges on my credit card. One for 5.00 and one for 20.00. In January when I used their site I thought I was using a one time search and paid for it. Their web site is deceptive and consumers need to be aware. I called them and they gave me a refund.
18 avril 2026
Avis spontané
The agent was very polite and helpful
The agent was very polite and helpful. Took care of my issue quickly.
16 avril 2026
Avis spontané
Quick closure on my issue
15 avril 2026
Avis spontané
I was able to search and get what I…
I was able to search and get what I need but I don't like being on a subscription service AND some of the info is inaccurate...
15 avril 2026
Avis spontané
I did not realize that there was a…
I did not realize that there was a monthly charge for the service from what I had read so they were quick to cancel the service for me.
15 avril 2026
Avis spontané
Quick and easy
15 avril 2026
Avis spontané
Cancelling my account was quick and…
Cancelling my account was quick and easy.
15 avril 2026
Avis spontané
Helen rapidly answered my questions and…
Helen rapidly answered my questions and helped me resolve the issue. Blessed to have worked with you!
15 avril 2026
Avis spontané
Mary was prompt and did a great job…
Mary was prompt and did a great job accommodating my support request!
15 avril 2026
Avis spontané
My review is mixed with pros and cons…
My review is mixed with pros and cons…
PRO-Impressive detailed property information.
CON-agreed to one charge was charged three different charges the same day.
CON-reoccurring monthly charges I did not agree to nor have any knowledge of.
HUGE PRO- Customer Service was absolutely incredible!!!
Representative was extremely Kind, respectful, helpful, and immediately issued a refund of more than I had anticipated.
14 avril 2026
Avis spontané
Helpful and quick to fix my problem
Customer service rep was extremely helpful. She took action to refund my money before I even asked her to. It could not have gone any smoother.
14 avril 2026
Avis spontané
When I ordered my home's property…
When I ordered my home's property information I did not realize that I was signing up for a recurring charge. However, once I noticed it on my bank statement the customer service (AI bot) did a quick and thorough job of canceling the service and issuing a refund for the 2nd charge.
14 avril 2026
Avis spontané
THIS IS A SUBSCRIPTION SERVICE-NOT ONE TIME REPORT
This was great for the report I needed, but I was unaware that this was a subscription service. The agent was helpful and canceled/refunded the second month immediately.
13 avril 2026
Avis spontané
Réponse : PropertyRecs.com
Hello Kristin,
If you haven't received your refund yet, please contact us at support@propertyrecs.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
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