We used ProShred Security to dispose of 6 bankers boxes of sensitive documents from my Aunt’s house. Scheduling was as simple as making a phone call. I was given a 4hour window for one day the followi... Voir plus
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Quick response time! Very good price! The shredding service person called on the date and offered to come a little early if it was convenient, and it was. He came, collected our 2-bin allotment and r... Voir plus
Pro-Shred was easy to work with, had great pricing and made the entire process pain free from choosing a plan to the actual services being performed (a one time records purge and destruction of hard... Voir plus
Your drivers are the face of your business. They as well as the phone rep can make or break the experience of doing business with a company such as Proshred. From the initial call in which options w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de PROSHRED® Security
Écrit par l'entreprise
Coordonnées de contact
5 West Main Street, Unit 104, 10523, Elmsford, Etats-Unis
- 1-866-379-5028
- proshred.com
N'a pas répondu aux avis négatifs
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Very professional!
Pro-Shred sent it's "A-team" for a long-distance shred of 350 boxes. The guys were friendly and professional and had the whole job done in 2 hours. Thanks, Pro-Shred!
They were professional and on time
They were professional and on time! It was great to have them shred in front of me.
Great experience
Great experience. I had the residential curbside pick up. The man explained how everything was going to with go from payment to receiving the certificate of destruction. Well worth it! Richmond, VA Location
Dennis was very informative and helped…
Dennis was very informative and helped me figure out what worked best for our business. The pickup was on time, quick and easy!
Very easy to schedule
Very easy to schedule! The driver arrived on time and helped us get all the paperwork into the cans. He was very helpful and courteous!
You made it near impossible to set up…
You made it near impossible to set up my account and I still have not received a readable invoice form you
Very quick and easy!
Driver was very friendly and cordial
Driver was very friendly and cordial. We exchanged pleasanties and was explained the process.
Huge Letdown!
When I scheduled with the customer support person, I requested a phone call or text to alert me when the driver was on the way to my office. Well that didn't happen so the driver left. I called ProShred office to let them know the situation and was told that the driver went to his next stop but would come back that day.
Well that didn't happen either. So my experience with ProShred was really bad. I would NOT recommend using them.

Réponse : PROSHRED® Security
Customer Service made it easy to get the information we needed, set up a date and time and make our payment.
Customer Service made it easy to schedule a time that worked well for us and updated us when there was an earlier time slot. The price was very reasonable compared to other companies.
Obed handled our shredding. He was punctual, communicated with us before, during and after he was finished and was very efficient. His demeanor was extremely professional and he was very mindful of other offices in our building! His service was much appreciated.
Great customer service
From the initial call, all the way to signing the paperwork at the end, great customer service. Everyone was knowledgeable, kind, friendly and went out of their way to make it easy. Definitely will use them again!
Being a reliable business
Friendly and professional
Friendly and professional. Arrives and completes pickup in a timely manner.
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