Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Phone requests are handled quickly and without any fuss. The website is easy to use and straightforward to order from. It’s especially helpful that it shows real‑time availability, so we don’t need... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

…. so Protool and their staff still step up and provide stress free answers …. Then, and as a bonus ''I don't know but I'll find out ….'' is followed by a return 'phone call 3 minutes later …. If... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've been using Protool for several years and always been pleased with their quality and technical support. Most items are delivered next day, and they'll always let you know if anything is likely t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a small metric tap to clear out threads on a bespoke 1986 race bicycle. It arrived very promptly and I then realised it wasn’t the flat ended tap which was needed to clear a blind hole. Contac... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Ingénieur de précision

Écrit par l'entreprise

Protool Ltd is a family owned business and an independent supplier of high quality precision tools. We pride ourselves on our products, supplying high quality tooling at the best possible price and helping our customers reduce their costs. Our clientele include Precision Engineering Companies that specialise in the Aerospace, Medical and Formula 1 industries. We aim to ensure excellent customer service at all times and will always go that extra mile to achieve the outcome for our Customers. Our main goal is to keep improving in all areas of Quality and Service, working closely with our Partners, to ensure future success in a very competitive market.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

87 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast, friendly & reliable service

Besides a fast reliable service and quality tools, I love the fact that I can use the messenger service on the web site to get prompt friendly help and advice in ordering tooling. The website is easy to navigate so it's easy to find what you're looking for. Highly recommend

17 janvier 2023
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Réponse de Protool Ltd

Hi Shawn,

We’re glad to hear you found the website easy to use and helpful for advice, and that you had a positive experience with Protool, thank you for your 5 star review we really do appreciate it and look forward to hearing from you again soon. 😊

Noté 5 sur 5 étoiles

Great service

Found the items I wanted easily quick order process excellent delivery service items arrived early next day
Highly recommend and will be using again

11 janvier 2023
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Réponse de Protool Ltd

Hi Nathan,

Thank you for the kind words. We are glad you enjoyed your shopping experience with us.

The Protool Team

Noté 5 sur 5 étoiles

Dear Protool Ltd

Dear Protool Ltd. Thank you so much for your impeccable service!!
I am a brass musical instrument maker and although most of my work involves hand tools, on occasion I require machine reamers, etc to compete a project.

I initially ordered an 'odd sized' straight fluted reamer, This was made specifically for me. This arrived within a couple of days!! Fantastic!! Except when it arrived, I realised that I had ordered the wrong size. DOH!!
I therefore called Protool Ltd to explain the fact. (I kept the reamer, as I knew I could use it on another project...!)
After ordering the second item, to my amazement it arrived early the following day!! But to top that, Protool Ltd found me an equivalent cheaper option from their own web site to help me out. Absolutely amazing!!

I can't recommend Protool Ltd highly enough, for their lovely knowledgeable staff and efforts to provide an excellent service.

3 novembre 2022
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Réponse de Protool Ltd

Hi Armen,

Thank you so much for your kind words. We are over the moon that you were happy with your experience with us.

The Protool Team

Noté 5 sur 5 étoiles

Highly recommend!!

WOW!! What a fantastic service and thank you very much for the extremely speedy delivery!!
I ordered an M45 x 1.5 plug gauge at 11am on Thursday morning, I received the day after at 9.45am!!! Highly recommend

5 août 2022
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Réponse de Protool Ltd

Thank you very much!

We are glad you were so happy with your order!

The Protool Team

Noté 5 sur 5 étoiles

We have use Protool for many years

We have use Protool for a number of years and the service I've received from Kelly, Kellie, Liz & Sam has been amazing. Always happy and also knowledgeable.

7 décembre 2021
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Réponse de Protool Ltd

Hi Rob,

Thank you very much for 5 star review!
Have a good day!

The Protool Ltd Team

Noté 3 sur 5 étoiles

Product fault…

I was not very happy when you supplied 2off om32951 tapping collets they would not tight up .your people said they wear alright .I’ve been in the game for 40 xxxxxxx years and they are not right : your place says send them back ( at my cost ) when it’s not my fault.the cost of them is minimal so the are still sitting on my desk.your people said it could be the holders funny thing I bought them from you.more than anything I was reporting it as there may have had a back batch .regards Steven rogers Hacs engineering

7 décembre 2021
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Réponse de Protool Ltd

Hi Steven,

Thank you very much for leaving a review.

I have had a look into this for you, and can see that you ordered 2 of our tapping collets back in July, and reported that they were faulty. We did speak to the manufacturer of the collets and they assured us they were all fully inspected and would not be faulty. We did ask for you to return these items to us (at your cost) so we could send them back to the supplier for further inspection and so we could arrange to get some replacements out to you.

Please be assured if they were found to be faulty we would have arranged a full credit, including original costs & the return delivery cost. You would only have had to pay this return delivery cost, if the collets were found not to be faulty.

Unfortunately these items were never received back so we were unable to bring this issue to a full resolution for you.

I hope this helps for future orders & I am very sorry for any inconvenience this caused.

For any questions, please do not hesitate to contact sales@protool-ltd.co.uk or call us on 01732 887334.

Many Thanks
The Protool Ltd Team

Noté 5 sur 5 étoiles

Very happy with protool

Very happy with protool . Always freindly and delivery always on time

7 décembre 2021
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Réponse de Protool Ltd

Hello,

Thank you very much for taking the time to leave a 5 star review, we really do appreciate it!

The Protool Ltd Team

Noté 5 sur 5 étoiles

Sales team very good

The sales team at Protool have always been very helpful, especially Kelly.

The delivery service is very good.

7 décembre 2021
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Réponse de Protool Ltd

Hello Julie,

Thank you very much for taking the time to leave a 5 star review, we really do appreciate it & will let Kelly know!

The Protool Ltd Team

Noté 5 sur 5 étoiles

High quality products at extremely…

High quality products at extremely competitive prices.
Particularly impressed with the Spade drill and U drill range they offer and the high feed mills.
Communication is always top notch and we love the little extras in the package!!😉🍬🍭

7 décembre 2021
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Réponse de Protool Ltd

Hi Kieron,

Thank you for your kind words & 5 star review! We are glad you are happy with our Spade drills & U Drills ranges!

The Protool Ltd Team

Noté 5 sur 5 étoiles

Really happy!

Needed a carbide cutter which wasn’t in stock, spoke to them on the phone and they fixed me up with an alternative within seconds. Came next day. Really happy and will be using again!

5 novembre 2021
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Réponse de Protool Ltd

Hi,

Thank you for your 5 star review, we really do appreciate it!

The Protool Ltd Team

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