Canceled service immediately and requested refund. They did not touch nor do one thing yet still refused to refund me(using the engagement agreement as their backup) Do not use this company, they use... Voir plus
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Excellent. Lots of online business make promises and sound great but Proven Data is the real thing. They were 100% responsive. What they said they would do was precisely delivered in the timelines... Voir plus
L'entreprise a répondu
We were super impressed with these guys - we lost not only al the financials for our animal welfare nonprofit, but also the financials for the "day job" for profit business, just before a major tax fi... Voir plus
We are a small medical practice that lost all our patient records due to a power outage that destroyed our server and backups. We needed data recovery ASAP. I'm relieved we chose Proven Data Reco... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de sécurité informatique
- Agence de consultants commerciaux et informatiques
- Services aux entreprises
- Magasin d'accessoires informatiques
- Service de récupération de données
Écrit par l'entreprise
Founded in 2011, Proven Data LLC specializes in ransomware incident response, digital forensics, and recovery. Call us for emergency response now.
Coordonnées de contact
43 Alpha Park, 44143, Cleveland, Etats-Unis
- (877) 364-5161
- service@provendata.com
- provendatarecovery.com
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Very easy to deal with,professional and…
Very easy to deal with,professional and focused on the task at hand. They decrypted our data with virtually zero loss. I would not hesitate to recommend their services.

Réponse de Proven Data LLC
we got hit by cyber attack & all our…
we got hit by cyber attack & all our important files got locked & no access to it,
so our IT technician recomend us to call proven data.
so we called them up & they were very helpful in restoring the data & negoiating with the hacker about the price he asked for.

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Data Recovery after ramsomeware attack
Proven Data performed the actions that they said that they would do and were very helpful in getting our problems resolved. Would highly recommend them!

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Excellente servicio y atencion
Excellente servicio y atencion, pude recuperar mi informacion de forma oportuna y sin mayor problema. /
Excellent service and attention, I was able to retrieve my information in a timely manner and without major problem.

Réponse de Proven Data LLC
Everyone who worked on my ticket was…
Everyone who worked on my ticket was fantastic. Professional, kind, efficient and a pleasure to work with. Rich was great to work with and the two techs that remotely connected to to do the evaluation and decryption (i sadly didnt catch their names. James? Brandan?) were quick and effective. Really gave me a sense of knowledge and confidence that the job could be done. Couldnt speak more highly, My client is very happy to have his data back....and at the end of the day thats what matters! Thank you to all your team!
There are still some good guys fighting the greedy hackers
I was devastated when I found out that all our family memories (and all our music/movie collections) has been encrypted by not one but two ransomwares... I tried my luck contacting Proven Data based on their trustpilot reviews and they not only provided an efficient experience to diagnose my problem but they provided me wit a free solution!!!
Good to see that there are still some good guys out there to fight those greedy hackers!!!

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We were attacked by ransomware which…
We were attacked by ransomware which completely crippled our ability to do business. Reaching out to Proven Data was the last ditch effort to save our business which turned out to be the keystone to recovering 100% of our data and saving our business from further devastation. Thank you Richard, Brandon, and Proven Data for saving our business.

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Great Organization-From the Top down
Great Organization-From the Top down! They truly embody the 14 points of culture!

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I recommend Proven Data with no…
I recommend Proven Data with no hesitation at all. Ideally, you want to be in a situation where you can remove the ransomware and start over from your backup, but when you aren't in that situation, as I found myself, Proven Data was a lifesaver. The criminals got in through the remote desktop protocol, disabled my malware/anti-virus, encrypted my back up, and all my drives. My IT guys instructed me to contact the hijackers, pay the ransom through bitcoin, and, IF, BIG IF, I got the decryption code, they could help. The legitimate bitcoin operator I spoke with begged me not to listen to my IT guys, stating I was robbing myself. Then I learned about the 10-12 business day lag from setting up the bank transfer, to buying bitcoin so you can transfer it. The bitcoin ATMs, located a substantial distance away, had a 24 hour daily limit well below my ransom and they were having their own issues causing a 48 hour delay in obtaining bitcoin. I was not willing to go any further on my own or with my IT folks since this wasn't something they routinely addressed.
It was a horrible time. My IT folks said they worked with Proven Data once before in a similar situation. I contacted them. Wow! The contract was written in an understandable manner -- it clearly spelled out each party's responsibilities. I had actual phone contact with real people who were reassuring, multiple times. The best thing was not to have to deal with the criminals any further. My data was recovered! Proven Data helped follow up with information and advice on how to prevent or minimize these attacks in the future.
Yes, it sucks to pay criminals. But it sucks more that law enforcement isn't able to help or prosecute these criminals. Bottom line, I paid Proven Data far less than the ransomers requested and far less than it would have cost me to pay my IT guys, IF I received the decryption code.
I can't recommend Proven Data highly enough. My insurance adjuster has also worked with them; they have a very good reputation.
Proven Data decrypted all of our data…
When my Customer's data was ravaged by ransomware, Proven Data
decrypted it perfectly and within the time frame promised.
They have a "no data no charge" policy, so you can't go wrong!
Excellent service. Strongly recommended.
Kurt Annaheim
Computer Tech

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Very professional and very timely in …
Very professional and very timely in responses. I rarely got a voicemail when I called. All of our data was recovered thanks to Proven Data.

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Pricey repair - but worth it at the end
I never thought my portable hard drive would fail on me - but it did. After searching online for hard drive repairs, Proven Data was one of the first results that came up - and it helped that they were local. I brought my hard drive into their Soho office one morning (they really should change their operating hours listed online), and received a diagnosis within two days. I expected it to be a simple and inexpensive repair , and received a complex and technical diagnosis, with a shocking four figure repair bill. I originally wanted to say no, I didn't want to spend ANYWHERE NEAR that much money, but the contents in it were priceless, and totaled as much. I expressed my sticker shock in an email to them, and received an answer that said my insurance may cover the cost of it, that I didn't know I would have. Proven Data updated me regularly on the progress of the repair, and I got back all my data in a new hard drive that arrived very quickly. So in the end, the cost of the repair was worth it.

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Proven Data is top notch
Proven Data is top notch! From start to finish, everyone I encountered either in person or in correspondence handled every interaction and question positively, professionally and thoroughly. My external hard drive was shot. Every place I took it to prior, told me it was REALLY bad and would be difficult to fix. I was very happy to find that Proven Data deals with pricing in a very straightforward manner with no surprises. They made no over-promises and only said that they would do their best. They took care to pay attention to and salvage the files that were most important to me and made recommendations on preserving them in the future. I got most of my data recovered. I would highly recommend them to anyone and would use their data recovery service again.

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Excelllent customer service and …
Excelllent customer service and completely restored my home family DVDs that I thought were lost. It is pricey, but well worth the value

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It's expensive but at the same time …
It's expensive but at the same time they are providing great service.
Very supportive of our effort to keep …
Very supportive of our effort to keep our clients happy. As a wedding videographer, recovering my lost files couldn't come easy than with provendata. They helped me on several occasions when I needed their services.
Great guys to work with.

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Data recovery with trust
Proven Data was able to recover my data. More so than that, they provided me updates every step of the way and delivered a great customer experience that not relieved my problem of recovering data.

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Best data recovery services
Best data recovery services! Professional staff! Recommended!

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