Pro World Avis 

I have always been happy with everything I have purchased from proworld

I have been using Pro World for several years. The customer support is phenomenal. When you have an issue with an order or a particular product, they communicate with you until the issue is resolved. That is a quality that not too many businesses have these days.

Great customer service

This website is easy to use and the products we have ordered have been perfect for our need.

Always on time my delivery!📦
And packed with love!
Thank you for your excellent service!💯🙌🏼

I love my new SG500 Printer. My only complaint or issue, is the ink that should be printing red, is printing orange. I'm hoping this issue will work itself out, because when my design has red in it, I need my printer to print red.

Fast shipping on my items, the price was good and the quality was awesome!

The ordering process was very easy and designs were printed accurately. I do wish the sheets were shipped withing 24 hours.

I ordeed some cheese sublimation plates and when I heat pressed them they came out wonderful

Fast shipping decent prices and great products that’s easy to do!

Everything about my purchase was great! The products I got have been amazing! From the apparel to the heat press! Everything was shipped in timely manner and has been instrumental in getting my new business started!

The pattern are not sticking like it should on the shirts. So is working and somebpr not.

So far I have been pleased with the products I have purchased. I have needed customer service once, I received response in a timely fashion and my issues were resolved quickly and efficiently. I will continue to purchase from ProWorld.

Good price point on the wooden frames I bought and reasonably priced shipping that was pretty quick

We love the Siser Vinyl and it always ships promptly.

Excellent service, quick turn around and a great selection to choose from.

Easy to order
Fast delivery

UPDATE: I received a callback a couple hours after my initial review. Anthony from tech answered all of my questions and soothed initial concerns. I’m going to go ahead with my purchase and hope that Anthony’s assistance is as promised, IF ever needed. Hopefully it won’t be. Score changed from 1 star to 3. Will update again a few weeks after delivery.

UPDATE 2: The customer service has been great. Anthony followed up with me weeks later just to see if everything was working out for me. I’d recommend Pro World. You will be in good hands!

ORIGINAL: Customer service appears to be nonexistent. I called to get warranty info before I spent $1300 on a heat press and the lady literally said "idk" to numerous questions that I had. I asked if she could transfer me to someone that would have answers and she said "I can get you to the voicemail of tech. They don't normally take calls but will return them if you leave a message." I left a message, waited 2 hours, and called back to hopefully get someone more helpful since my call had not been returned yet. I asked for someone that could help with warranty questions at beginning of second call and was transferred to the same voicemail. If I had already had my press and an issue had risen, Id be stuck with no answers while having to put my business to a halt. This does not give me the confidence to shop with them. With such a large investment purchase, you'd like to have great customer support. Very disappointed, as I was ready to order upon having questions answered. Back to square one, trying to find another heat press company with great product AND great customer support.

Purchased my heat press and absolutely loving the professional results that it gives for the price