Pro World Avis 

The best!!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

So easy to work with these guys! Product exactly as expected. Will order again!

The ease of uploading the artwork and the ease of the UI of the page is excellent. I have ordered many jobs and have the best customer service if I had any questions.

I am not satisfied at all; on the contrary, I am very upset. I bought four components for my Mug Press, which I purchased from you a few years ago. The components don't work with my machine. I tried to find a solution but couldn't. I asked for help, but you didn't offer one either. I requested a refund, but the response was that they don't offer refunds, only store credit at ProWord. This is useless to me because they don't even sell the Mug Presses that would work with the components I bought. Either way, there's no solution for me; I'm left with nothing but losing my money.

The design team was very helpful finalize my design and made sure it was correct before printing. The quality of the ATFs is very good and they look incredible on my company’s shirts. Excellent value for full color ATF transfers.

I still have not received anything. Not sure what happened.

Once I started using DFT, I fell in love with the ease of use. I've been and still using white toner transfers. When I need more than I want to make myself, I order from you. The cost is close to what it cost me for white toner transfers. Turnover is quick.

did not have the the inventory to fill order after web site noted there were enough. and secondly i emailed immediately after my order to change the ship to address and cost associated with that, but did not hear anything back. therefor i paid a exorbitated amount of shipping cost for one cover

Do not use very rude and yelled at me did not type what they were meant to type.

Carlos, was very helpful and knowledgeable in assisting me with the successful outcome of the project!

Gracias to Carlos
I plan to order more in the near future
Thank you again and have a blessed day!

Service has just gone down hill.
I was shipped the wrong item, an item was missing and frankly the packaging was an embarrassment to your company. It’s been a few days now since I contacted the company for replacement and correct items and still nothing. I spent way too much on this heat press and additional platens for it to have sub par service. I get that you don’t sell this very expensive machine anymore but that doesn’t make this ok.

Customer service is good
However, Once the design is established and stored in my Orders I should be able to just re-order when needed and not have to pay for another $25 for Set-up again.

Good, informative information. Learning a lot about artwork.

QUICK EASY SET UP AND GOOD ART FOLKS WHO KNOW WHAT THEY ARE TALKING ABOUT.

Looks like Proworld is starting to have quality control problems just like its parent company. The transfers are still ok, but the last few orders, they can't get the transfers cut straight, and the ink has a strange, grid-like pattern, which makes pressing the shirt so much more time-consuming to get straight. Transfer Express (parent company) was unbeatable with customer service and quality in the distant past, and now they are near the bottom. I feel like Proworld is heading in that direction. I would say its the culture casusing these problems.

The transfers were delivered in a timely manner. The colors in the transfers were vibrant, and the school's technology department was very pleased with the outcome as it related to the conference theme.

Ordered a heat press from ProWorld with an extended warranty. Heat press goes down. “They don’t have a tech.” No estimate as to how long it will take to get service. They attempt to send me to the extended warranty provider but my extended warranty wasn’t in effect. After they admitted they were still responsible for the warranty, they still didn’t have an answer. After THREE WEEKS I finally just get a “partial credit” and put that towards a new one. The new one arrives and doesn’t function right out of the box. They send me to the manufacturer.

In this whole process they stopped answering my calls, earlier they never even once called me back when they said they would and delivered poor service. They had a “IT emergency” and I said “that’s frustrating, isn’t it? Imagine how frustrating it is they my business is slowed for 3 weeks waiting on you!” Save yourself the trouble and go directly to Stahl’s or anyone else. ProWorld service SUCKS!

Product was delivered on time,great quality,made as described.